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169

Troubleshooting and Support

This section describes how to solve common problems you may encounter when
using your computer. Many problems have simple solutions, so try these
suggestions before you contact Sony Computing Support
(http://www.sony.com/pcsupport).

❑

Troubleshooting Your Computer

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Troubleshooting Batteries

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Troubleshooting the Printer

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Troubleshooting the Mouse and Touch Pad

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Troubleshooting the Modem

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Troubleshooting Networks

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Troubleshooting DVDs and CDs

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Troubleshooting i.LINK Drives

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Troubleshooting Floppy Disk Drives

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Troubleshooting PC Cards

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Troubleshooting Audio-Video Connections

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Troubleshooting the computer screen (LCD)

❑

Troubleshooting Memory Stick Media

❑

Troubleshooting Programs

❑

Computer Support Information

Содержание VAIO PCG-NV290

Страница 1: ...g Battery Power 20 Using power saving modes 20 Using PowerPanel utility 21 Frequently asked questions 25 Internet and Network Connections 27 Internet Connections 28 Setting up a dial up Internet connection 28 Setting up an Ethernet Internet connection 30 Customizing your Internet connection 32 Frequently asked questions 33 Network Connections 34 Using Ethernet and dial up connections 34 Using wire...

Страница 2: ...y asked questions 56 Copying and Playing DVDs 61 Playing DVDs 61 Disconnecting the TV from the computer 64 Copying files to a DVD R or DVD RW 65 Frequently asked questions 65 Printer Connections 71 Printing With Your Computer 72 Connecting a printer 72 Disconnecting a printer 74 Frequently asked questions 74 Computer Features 77 Using the Keyboard 78 Key locations and descriptions 78 Combinations ...

Страница 3: ... 94 Using Memory Stick Media 96 Selecting Memory Stick media 96 Inserting Memory Stick media 97 Viewing the contents 98 Write protecting Memory Stick media 98 Formatting Memory Stick media 99 Removing Memory Stick media 99 Frequently asked questions 100 Using the Multipurpose Bay 102 Installing a device 102 Removing a device 103 Notes on using a device in the multipurpose bay 104 Using the Multili...

Страница 4: ...6 Removing PC Cards 117 Connecting and disconnecting PC Card drives 118 Frequently asked questions 120 Audio and Video Connections 121 Using i LINK Digital Video Recorders 122 Connecting an i LINK digital video recorder 122 Disconnecting the i LINK digital video recorder 123 Using a digital video camera recorder 123 Notes on connecting an i LINK device 124 Frequently asked questions 124 Using Comp...

Страница 5: ...ce to record 140 Frequently asked questions 141 Preinstalled Programs 143 Software Programs On Your Computer 144 Program overview 144 Frequently asked questions 150 DVgate Program Notes 152 Recording images to a digital video device 152 Adjusting image resolution 152 Saving to your hard disk drive 152 Program Support Information 154 Sony Service Center 156 Memory Upgrades 157 Upgrading Your Comput...

Страница 6: ...ting Batteries 174 Troubleshooting the Printer 175 Troubleshooting the Mouse and Touch Pad 177 Troubleshooting the Modem 179 Troubleshooting Networks 180 Troubleshooting DVDs and CDs 183 Troubleshooting i LINK Drives 187 Troubleshooting Floppy Disk Drives 188 Troubleshooting PC Cards 189 Troubleshooting Audio Video Connections 190 Troubleshooting the computer screen LCD 193 Troubleshooting Memory ...

Страница 7: ...to preinstalled software programs In the left navigation window click the topics you want to learn more about and that information will be displayed in this main window View the Electronic Flyer which provides updates and supplemental information about your computer View the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information such ...

Страница 8: ...VAIO Computer Quick Start 8 ...

Страница 9: ...battery and an AC adapter This chapter explains how to install and use these supplied accessories to power your computer It also describes ways you can efficiently utilize the battery as a power source Using AC Power Using the Battery Conserving Battery Power ...

Страница 10: ...the Battery for more information on installing and using your battery Connecting the AC adapter Turning on the computer Connecting the AC adapter To connect the AC adapter 1 Plug the cable attached to the AC adapter into the DC IN port on your computer 2 Plug one end of the power cord into the AC adapter and plug the other end into an AC outlet Connecting the AC Adapter to the Computer Use only th...

Страница 11: ...holding the bottom of the computer firmly 2 Press the power button until the power indicator turns on 3 If necessary adjust the brightness controls for the computer screen LCD as follows Opening the Computer Turning on the Computer If you hold the power button down the computer turns off Release lever Power button Power indicator ...

Страница 12: ...uter Quick Start 12 To increase light intensity press the Fn F5 keys Press the Up Arrow key or the Right Arrow key To decrease light intensity press the Fn F5 keys Press the Down Arrow key or the Left Arrow key ...

Страница 13: ...ime Regardless how many batteries you use you can always extend the life of the battery by conserving power See Conserving Battery Power for more information Inserting a battery Removing a battery Displaying battery information Charging a battery Notes on batteries Frequently asked questions Inserting a battery To insert a battery 1 Push the battery bay cover down to open it The battery bay cover ...

Страница 14: ...data frequently and manually activate a power management mode such as Standby or Hibernate See Using power saving modes for more information Removing a battery If you are not using the computer for an extended period of time remove the battery from the computer to avoid damaging the battery You can remove the battery when the computer is on or off To remove a battery 1 Push the battery bay cover d...

Страница 15: ...on The Battery Information toolbar appears on the taskbar The total charge remaining in the battery is listed in percent and real time values The following toolbar indicates there is 100 percent or approximately 2 hours and 40 minutes of battery charge left Percentage indicator Displays the percentage of the remaining charge Removing a Battery If the Battery Information toolbar is hidden behind th...

Страница 16: ...click to cancel Battery Information The Battery Information toolbar disappears from the toolbar To display the Battery Information window Double click the CPU icon on the Windows taskbar The PowerPanel window appears Power Profile Displays the power management settings for various devices on your system You can change the settings to conserve power Battery tab Displays the total charge remaining i...

Страница 17: ...u have not used the battery for a long time The lithium ion battery supplied with your computer may be recharged at any time whether you wait until the battery is completely or partially discharged Charging a partially discharged battery does not affect battery life If you charge the battery and find that battery power is still low the battery may be reaching the end of its life and you may need t...

Страница 18: ...1 Insert the battery into the battery bay 2 Connect the AC adapter to the computer The computer automatically charges the battery as long as the computer is using AC power The battery indicator blinks while the battery charges The battery indicator stops blinking when the battery is fully charged Charge the battery at temperatures between 50 F and 80 F 10 C to 30 C Lower temperatures require more ...

Страница 19: ...e of decreased battery efficiency at low temperatures Frequently asked questions How do I know when the battery is charged To determine the remaining battery charge see Displaying battery information When is the computer using AC power When the computer is directly connected to the AC adapter it uses AC power even if a battery is installed When should I recharge the battery When the battery level ...

Страница 20: ...d the computer screen LCD is off Hibernate Saves the state of the system and peripheral devices on the hard disk Power consumption is reduced to the lowest possible setting without being completely off Hibernate mode consumes the lowest level of power Your computer enters Hibernate mode when the remaining battery charge drops below 5 percent regardless of the setting you select To activate Standby...

Страница 21: ...e Icon Description Maximum Performance Provides the best system performance but conserves minimal power Maximum Battery Life Provides power saving features to give you maximum battery life and good performance It slows the computer and puts it into Standby mode after a specified time Ultimate Battery Life Extends the Maximum Battery Life by disabling the i LINK port Power Management Off Disables a...

Страница 22: ...lay screen You can also establish settings for LCD Video Standby Hard Disk Standby and Standby mode to optimize power management for your system Spreadsheet Optimizes performance and power requirements for spreadsheet programs Communications Extends battery life by initiating a quick display time out The Internal modem remains powered on You can also establish settings for LCD Video Standby Hard D...

Страница 23: ...rofile is selected automatically the next time you use the battery to power your computer To customize your profile settings You can customize your profile settings to sustain enough power for a particular computing function 1 Right click the CPU icon on the Windows taskbar 2 Select Edit Create Profiles from the shortcut menu 3 In the left panel select the profile you want to change 4 Right click ...

Страница 24: ...ower saving mode the more power the computer consumes Hibernate mode conserves more power than Standby mode ThermalControl Strategy1 Controls the speed of the processor fan You can set the fan speed to Quiet which conserves the most power or Performance Lid Close Action Controls the state of your system when you close the computer s lid You can select either Standby or Hibernate mode or you can se...

Страница 25: ...is the battery warm While the battery is in use or being discharged the battery heats up This is normal and is not cause for concern LCD Standby Timer Controls the time it takes the system to switch the computer screen LCD to Standby mode when the system is idle This setting only turns off power to the computer screen The system itself still functions on full power HDD Standby Timer Controls the t...

Страница 26: ...VAIO Computer Quick Start 26 ...

Страница 27: ...27 Internet and Network Connections Internet Connections Network Connections Connecting Another VAIO Computer ...

Страница 28: ...nection Setting up an Ethernet Internet connection Customizing your Internet connection Frequently asked questions Setting up a dial up Internet connection Before you can connect to the Internet you need to connect your computer to a telephone line via a telephone cable not supplied Once you have set up your telephone cable you re ready to connect to the Internet To connect a telephone cable 1 Loc...

Страница 29: ...pears Connecting a Telephone Cable Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or c...

Страница 30: ... selected click to select Connect to the Internet and click Next 5 Follow the on screen instructions Setting up an Ethernet Internet connection Your computer accommodates both 10BASE T and 100BASE TX Ethernet connections with data transfer speeds of between 10 and 100 Mbps depending on the line conditions and Ethernet cable New Connection Wizard ...

Страница 31: ... of the Ethernet cable into your computer s Ethernet port and the other into the network connection To set up an Ethernet connection to the Internet 1 Connect your computer to a network connection See To connect an Ethernet cable for more information 2 Click Start point to All Programs Accessories Communications and click New Connection Wizard The New Connection Wizard appears Connecting an Ethern...

Страница 32: ...og box enables you to change the way you view the Internet You can change your home page fonts language and colors You can also regulate content and set your browsing preferences To open the Internet Properties dialog box 1 Click Start on the Windows taskbar and then Control Panel 2 Click Network and Internet Connections and then Internet Options The Internet Properties dialog box appears 3 Click ...

Страница 33: ...lication Recovery CD s for more information Why is my modem connection slow Your computer is equipped with a V 90 compatible modem Many factors may influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Internet Ser...

Страница 34: ...k Start Help and Support and then Networking and the Web Using Ethernet and dial up connections Using wireless LAN connections Checking your network connection status Frequently asked questions Using Ethernet and dial up connections Local area networks LANs comprise a group of computers and associated devices within a small geographic area such as a home or office building For setting up LANs Ethe...

Страница 35: ...g on the Ethernet cable To set up an Ethernet LAN 1 Plug one end of the Ethernet cable into your computer s Ethernet port and the other into the network connection 2 Click Start point to All Programs Accessories Communications and click Network Setup Wizard The Network Setup Wizard appears Connecting an Ethernet Cable Ethernet port Ethernet cable ...

Страница 36: ...art menu and then clicking Networking and the Web in the left panel The Network Setup Wizard Only connect 10BASE T and 100BASE TX cables to the Ethernet port Do not connect any other type of network cable or any telephone cable Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the port To connect the u...

Страница 37: ...Wireless LAN Access Point to set up a LAN The wireless LAN access point is designed for building a wireless LAN environment Because a wireless LAN configuration requires no wiring you can operate multiple computers more freely than ever before You can also purchase an external Wireless LAN PC Card separately but your computer depending on the model you purchased may already come with a built in mi...

Страница 38: ...devices in the network You can set up an ad hoc network easily at home To connect to an existing wireless network 1 Move the Wireless LAN switch to ON or insert a Wireless LAN PC Card into the PC Card slot See Inserting PC Cards for more information The Wireless LAN indicator lights up 2 From the Start menu click Control Panel 3 Click Network and Internet Connections and then click Network Connect...

Страница 39: ...AN switch to ON or insert a Wireless LAN PC Card into the PC Card slot See Inserting PC Cards for more information The Wireless LAN indicator lights up 2 From the Start menu click Control Panel Network and Internet Connections and then click Network Connections 3 Right click Wireless Network Connection and select Properties The Wireless Network Connection Properties dailog box appears 4 Click the ...

Страница 40: ...ck to select the Network Authentication Shared mode check box 8 Click to cancel the The key is provided for me automatically check box 9 Type between 5 and 13 ASCII characters or 10 to 26 hexadecimal characters in the Network key box 10 Click OK Your new network name appears in the Preferred networks list box Setting Wireless Network Connection Properties ...

Страница 41: ...k Control Panel Network and Internet Connections and then click Network Connections The Network Connections window appears 3 Right click Wireless Network Connection and select Properties The Wireless Network Connection Properties dailog box appears 4 Click the Wireless Networks tab and then click Add 5 Type up to 32 ASCII characters in the Network name SSID box 6 Click to select the Data encryptio...

Страница 42: ...ee Checking your network connection status Move the Wireless LAN switch to OFF The Wireless LAN indicator turns off For Wireless LAN PC Card connections open the Wireless Network Connection Status window and click Disable See Checking your network connection status Follow these steps to remove the Wireless LAN PC Card 1 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove ...

Страница 43: ...N access point Connection availability is affected by distance and obstructions You may need to move your computer away from obstructions or closer to any access point you may be using Make sure the Wireless LAN switch on the computer is in the ON position or the Wireless LAN PC Card is properly inserted Make sure power to the access point is on Make sure the access point is displayed in the Avail...

Страница 44: ...Make sure your computer is properly configured for Internet access Why is the data transfer speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any ac...

Страница 45: ...ars 3 Check the connection status Change the access point channel See your access point instructions for more information Can I connect to a IEEE 802 11a device Computers with built in wireless LAN support the IEEE 802 11b standard only Devices connecting to a wireless LAN using the IEEE 802 11a standard cannot connect to devices using the IEEE 802 11b standard What are channels Wireless LAN commu...

Страница 46: ...each computer 2 Click Start on the Windows taskbar and click Control Panel 3 Click Network and Internet Connections and click Set up or change your home or small office network The Network Setup Wizard appears i LINK is a trademark of Sony used to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software programs operating system and compati...

Страница 47: ... When you finish the Network Setup Wizard on screen instructions click Start on the Windows taskbar and click My Computer 7 Click My Network Places in the Other Places menu The My Network Places window appears 8 Click View workgroup computers in the Network Tasks menu The computers that are networked under the same workgroup name are displayed in this window The Network Setup Wizard window The Wor...

Страница 48: ...K connection if the i LINK cable is not plugged securely into the i LINK ports Disconnect the i LINK cable Connecting Another Computer i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not ...

Страница 49: ...computers If neither computer responds after a few moments restart both computers If the computers do not recognize the i LINK connection after resuming from a power saving mode Standby or Hibernate restart both computers For more information see Connecting VAIO computers ...

Страница 50: ...VAIO Computer Quick Start 50 ...

Страница 51: ...on the model you purchased If you purchased your VAIO computer with an optical drive you can use the drive to play or copy files to CDs or DVDs Inserting and Ejecting CDs or DVDs Copying and Playing CDs Copying and Playing DVDs Only the DVD RW drive can copy files to DVDs ...

Страница 52: ... 2 Press the Eject button on the optical drive cover to open the drive tray The drive tray slides out 3 Place a disc on the drive tray with the label facing up Avoid using adhesive labels to identify your CDs or DVDs Adhesive labels may damage the optical drive if they come off while the disc is in the drive Ejecting the Drive Tray You can play some DVDs on both sides Insert this type of DVD with ...

Страница 53: ...at are open from the optical drive and wait for the LED indicator to turn off 3 Press the Eject button on the optical drive cover to open the drive tray The drive tray slides out 4 Lift the disc from the drive 5 Push the drive tray gently to close it Inserting a Disc If you do not seat the disc firmly over the hub the disc may come loose while it is in the drive A loose disc may damage the optical...

Страница 54: ...ith a listing of the computer s hardware devices appears 3 Double click the optical drive to open the submenu 4 Double click the listed drive name and select the Properties tab 5 Click to select the Enable digital CD audio for this CD ROM device check box if it is not already selected 6 Click OK To adjust the volume for playing CDs and DVDs Some programs have built in volume controls which you can...

Страница 55: ... 2 Select an option in the Audio CD window 3 Click OK Copying files to a CD RW or CD R Before you write data to a CD RW or CD R read the following notes to avoid a computer malfunction and ensure the best writing results Deactivate the screen saver and exit anti virus software Deactivate memory resident disc utilities to avoid data loss Turn off the FindFast program if your computer has preinstall...

Страница 56: ...e writing process before you eject the disc from the optical drive Frequently asked questions How do I maintain CDs and DVDs Avoid touching the surface of the disc with your fingers Fingerprints and dust on the surface of the disc may cause reading errors To clean the disc hold the edge of the disc and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a s...

Страница 57: ...he optical drive If the Eject button does not work click Start on the Windows taskbar and click My Computer Right click the optical drive icon and select Eject from the shortcut menu If none of the above options work insert a thin straight object such as a paper clip in the manual eject hole to the right of the Eject button Why isn t the optical drive playing my CD or DVD properly Make sure the CD...

Страница 58: ...ager box A window with a listing of the computer s hardware devices appears 3 Double click the optical drive to open the submenu 4 Double click the listed drive name and select the Properties tab 5 Click to select the Enable digital CD audio for this CD ROM device check box if it is not selected 6 Click OK to close the window Make sure an adhesive label was not attached to the CD or DVD Adhesive l...

Страница 59: ...nges appear on the computer screen LCD You may need to refresh the computer screen Press the Windows key and press D twice How do I adjust the image on the TV screen Use the controls on your external display to adjust the image See the help guide that accompanied your display for more information How do I change the video resolution on the TV screen The video may not appear on the entire TV screen...

Страница 60: ...lect either the computer or TV display See Selecting a display mode for more information The Fn F8 key combination will not work once a DVD is inserted into the optical drive Switching the display while a DVD is playing may cause the computer to malfunction and you may need to restart the DVD software ...

Страница 61: ...e all open programs 2 Insert the DVD into the optical drive 3 Select a preinstalled DVD program in which to play the DVD The preinstalled DVD program launches the video automatically See Program overview for a description of your preinstalled DVD program Do not remove the optical drive when the computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction S...

Страница 62: ...reinstalled DVD program launches the video automatically See Program overview for a description of your preinstalled DVD program For detailed instructions on how to use the preinstalled DVD program see the help guide included with the DVD program To play a DVD on a TV 1 Locate the A V OUT jack on the computer See Locating Controls and Ports in the Setting Up chapter of your printed online VAIO Com...

Страница 63: ...sk Manager dialog box 6 Disable the screen saver and the virus checker 7 Select a display Press the Fn F8 key combination to select either the computer screen LCD or an external display See Selecting a display mode for more information Connecting a TV See the guide that came with your peripheral device for more information on its installation and use A V OUT jack TV Audio video cable Power cord ...

Страница 64: ...r a description of your preinstalled DVD program For detailed instructions on how to use the preinstalled DVD program see the help guide included with the DVD program Disconnecting the TV from the computer Simply unplug the audio video AV cable from the A V OUT jack on the computer The Fn F8 key combination will not work once a DVD is inserted into the optical drive Switching the display while a D...

Страница 65: ...ormation 3 Click Start All Programs and select the program you want to use from the submenu For directions on how to use Click to DVD and Drag n Drop CD DVD software see the VAIO Multimedia Software Guide To open this guide follow these steps 1 Click Start and Help and Support 2 Click VAIO Multimedia The VAIO Multimedia Software Guide appears Frequently asked questions How do I maintain CDs and DV...

Страница 66: ...o read may be dirty or damaged Restart the computer and eject the disc from the optical drive Examine the disc for dirt or damage If the disc is dirty see How do I maintain CDs and DVDs for instructions on how to clean it Why won t the drive tray open Make sure the computer is on Press the Eject button on the optical drive If the Eject button does not work click Start on the Windows taskbar and cl...

Страница 67: ...ke sure the CD audio feature is enabled and the correct driver software is installed Follow these steps 1 Click Start on the Windows taskbar click Control Panel Performance and Maintenance and System The System Properties window appears 2 Select the Hardware tab and click Device Manager in the Device Manager box A window with a listing of the computer s hardware devices appears 3 Double click the ...

Страница 68: ...r is on If your computer is using battery power make sure the battery is inserted properly and is charged See Using the Battery for more information If the display mode is set to external display use the Fn F7 key combination See Selecting a display mode for more information Why don t my changes appear on the computer screen LCD You may need to refresh the computer screen Press the Windows key and...

Страница 69: ...and to the right to increase the size of the video resolution How do I switch the computer screen LCD from LCD to TV Press Fn F8 to select either the computer or TV display See Selecting a display mode for more information The Fn F8 key combination will not work once a DVD is inserted into the optical drive Switching the display while a DVD is playing may cause the computer to malfunction and you ...

Страница 70: ...VAIO Computer Quick Start 70 ...

Страница 71: ...71 Printer Connections Printing With Your Computer ...

Страница 72: ...s compatible with many popular printers The New Hardware Wizard guides you through the software installation process Some printers require separate driver software installation See the instructions that accompanied your printer for more information If you cannot print once you have connected your computer to your printer see Frequently asked questions in this section for more information To connec...

Страница 73: ...Plug the printer cable into the Printer port 3 Plug the other end of the printer cable into the port on the printer Connecting a USB Printer Cable See the guide that came with the USB printer for more information on its installation and use Printer USB ports Power cord USB cable not supplied USB cable connector ...

Страница 74: ...sked questions Why can t I print a document Make sure the printer is on and the printer cable is securely connected to the ports on your printer and computer See Connecting a printer for more information Make sure the printer is compatible with the Microsoft Windows operating system installed on your computer Connecting a Parallel Port Printer See the guide that came with the parallel port printer...

Страница 75: ...the default printer port setting although this setting is generally correct for most printers 1 Click Start and click Control Panel 2 Click Performance and Maintenance and click System The System Properties dialog box appears 3 Select the Hardware tab and click Device Manager The Device Manager window appears 4 Double click Ports COM LPT and double click ECP Printer Port LPT1 5 Select the Port Set...

Страница 76: ...VAIO Computer Quick Start 76 ...

Страница 77: ...res Using the Keyboard Using the Touch Pad Using the Jog Dial Control Using Memory Stick Media Using the Multipurpose Bay Using the Multilingual User Interface Language Option Changing the Window Design of Sony Programs ...

Страница 78: ...s and functions with the Fn key Key locations and descriptions Keyboard Esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 NumLk Scr Lk Prt Sc SysRq Insert Pause Delete Break Tab Caps Lock Shift Shift Ctrl Ctrl Home Page Up Page Down End Fn Alt Alt Z A Q X S W C D E V F R B G T N H Y M J U K I L O P 2 1 3 4 5 6 7 8 9 0 Enter Backspace Function keys Print Screen key Navigation keys Windows key Alt key Nume...

Страница 79: ...ion keys The 12 function keys along the top of the keyboard are used to perform designated tasks For example in many programs F1 is the Help key The task associated with each function key may vary from one program to the next Escape key The Esc Escape key is used to cancel commands Print Screen key The Print Screen key takes an electronic snapshot of the screen and moves it to the Clipboard You ca...

Страница 80: ...ations key displays a shortcut menu of context sensitive choices Pressing this key is the equivalent of clicking the right mouse button Combination Function F1 Displays the VAIO Help and Support Center window Tab Switches the selected button on the taskbar D Displays the desktop E Displays the My Computer window F Displays the Search Results window where you can find a file or folder This is the e...

Страница 81: ...en the computer is using battery power blinks when the battery is running out of power double blinks when the battery is charging Memory Stick Turns on when data is read from or written to the Memory Stick media Do not enter Standby mode or turn off the computer when this indicator is on When the indicator is off the Memory Stick media is not being used Hard disk Turns on when data is read from or...

Страница 82: ...he wireless LAN function is running On selected models only If you switch user identities during a computing session the Fn F7 key functionality if available on your computer will be interrupted To switch to an external display or monitor see Selecting a display mode for more information Combinations Feature Function Fn F3 Mute On Off Toggles the built in speaker off and on Fn F4 Speaker volume Ad...

Страница 83: ... Fn F8 function to switch between LCD and TV once a DVD is inserted into the optical drive Fn F12 Hibernate Puts the system into Hibernate mode a power management state To return the system to normal operating mode press the power button Hibernate mode consumes the lowest level of power Fn Esc Standby Puts the system into Standby mode a power management state To return the system to the active sta...

Страница 84: ...he built in touch pad Describing the touch pad Customizing the touch pad Frequently asked questions Describing the touch pad Locating and Describing the Touch Pad Action Description Point Slide one finger on the touch pad to place the pointer on an item or object Click Press the left button once Double click Press the left button twice Touch pad Pointer Left and right buttons ...

Страница 85: ... 4 In the left panel click to cancel the Pointing Device check box 5 Click Apply To enable the touch pad 1 Press the Windows key The Start menu appears 2 Press the Up Arrow key to select All Programs and press Enter 3 Press the Up Arrow key to select Sony Notebook Setup and press Enter A submenu appears with Sony Notebook Setup preselected 4 Press Enter The Sony Notebook Setup dialog box appears R...

Страница 86: ... have disabled the touch pad without connecting a mouse to the computer See Customizing the touch pad for more information Restart the computer to activate the touch pad again If your touch pad is interpreting a single tap as a double click adjust the button assignments Follow these steps 1 Press the Windows and the E keys The My Computer window appears 2 Click the Tools menu and select Folder Opt...

Страница 87: ...ppears 2 Press Alt to highlight the menu bar and press the Right Arrow key to select Shut Down 3 Press Enter 4 Press R to restart the computer If you still cannot restart your computer press and hold the power button to turn off the computer If the pointer does not move while playing a disc press Ctrl Alt Delete simultaneously to stop playback and restart the computer You may need to use your supp...

Страница 88: ... Dial control and Jog Dial Navigator are compatible with preinstalled software programs that support Jog Dial Navigator functions Locating the Jog Dial control Using the Jog Dial Navigator icon Using the Jog Dial Bar Using Jog Dial Launcher Using Application and Scroll modes Changing Jog Dial Navigator settings Locating the Jog Dial control Some programs do not support Jog Dial Navigator Jog Dial ...

Страница 89: ...computer The arrows on the Jog Dial Navigator icon on the taskbar change to show the direction in which you are turning the Jog Dial Control No arrows appear on the taskbar icon if the Application mode is selected and the Jog Dial control is not in use Using the Jog Dial Bar The Jog Dial Bar appears as a floating window on your desktop when you double click the Jog Dial Navigator icon on the taskb...

Страница 90: ...programs To open Jog Dial Launcher Click the Launcher button on the Jog Dial Bar Features Action 1 Jog Dial icon Right click to display a shortcut menu This icon is also displayed on the Microsoft Windows taskbar 2 VAIO Settings button Click to display computer settings such as volume and screen brightness 3 Jog Dial Settings button Click to display the Jog Dial Setting dialog box 4 Close button C...

Страница 91: ...pen Jog Dial Launcher See To open Jog Dial Launcher for more information 2 Rotate the Jog Dial control until the program you want to select appears highlighted in the center window 3 Press the Jog Dial control 4 Repeat steps 2 and 3 as necessary to open a program Jog Dial Launcher Center window Program name ...

Страница 92: ... select Application mode the Jog Dial Navigator window appears at the lower right side of the program window The Jog Dial Navigator window appears in either the List Display or Guide Display format depending on the program Mode Description Application Enables you to carry out commands for specific Sony programs Scroll Enables you to scroll through an active window and the Start menu of specific So...

Страница 93: ...wn or side to side if it has a scroll option To select Scroll mode when a program is open Click SCROLL on the Jog Dial Bar On the Jog Dial Navigator List Display select SCROLL MODE and press the Jog Dial control Jog Dial Navigator windows Descriptions Guide Display Appears when a program that supports Jog Dial Navigator has audio features such as volume control This shows the operation guide for t...

Страница 94: ...nge the Jog Dial Navigator settings to modify the Jog Dial Navigator functionality and appearance To change settings 1 Click the Jog Dial Setting button on the taskbar The Jog Dial Setting dialog box appears Selecting Scroll Mode from Application Mode Jog Dial Setting Dialog Box ...

Страница 95: ...2 Click the tabs near the top of the dialog box to view options and then make your changes 3 Click Apply and then click OK For information about Jog Dial settings right click the Jog Dial Navigator icon on the taskbar and click Help ...

Страница 96: ...with copyright protection Memory Stick media which does not have the same copyright protection as MagicGate Memory Stick media Some music files with secure copyright protection may be stored on MG Memory Stick media but not on regular Memory Stick media You can also use MagicGate media compatible devices to record and playback music when they are connected to your computer You can store mixed data...

Страница 97: ...dia with the arrow facing up and toward the Memory Stick media slot 2 Carefully slide the Memory Stick media into the slot until it clicks in place The Memory Stick media indicator briefly blinks MG Memory Stick media has the MG mark Inserting the media in the wrong direction may damage the connector pins Inserting Memory Stick Media Memory Stick media Insert Memory Stick media with the arrow faci...

Страница 98: ...Click Sony MemoryStick The Sony MemoryStick window appears displaying the contents stored on the Memory Stick media Write protecting Memory Stick media Memory Stick media is designed with a write protect tab to protect data from accidental erasure or overwriting Move the tab to the right or left to set or release write protection When the write protect tab of the Memory Stick media is set to LOCK ...

Страница 99: ... then click Start Removing Memory Stick media If the media is removed prematurely a blue screen with an error message appears prompting you to continue or exit Reinsert the media into the slot and press Enter to continue This enables the media to finish reading or writing data To remove Memory Stick media 1 Wait a minimum of 10 seconds after the Memory Stick media finishes reading or writing data ...

Страница 100: ...vate use only Using recorded music for any other purpose requires permission of the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital video camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible video camera recorders How do...

Страница 101: ...t How do I extend the life of the Memory Stick media Use the supplied storage case See the instructions that came with your media for more information on its use Do not use or store the media in a location that is subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or places with corrosive substances ...

Страница 102: ...se bay while the computer is on or off Installing and removing a device while the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction Install one device at a time To install a device while the computer is on 1 Remove any device that is already installed in the bay See To remove a device while the computer is off or To remove a device while the computer is ...

Страница 103: ...mputer is off 1 Slide and hold the multipurpose bay release switch in the release position while you gently pull the device from the bay Inserting a Device Multipurpose Bay Release Switch Ten Key Bay unit Floppy disk drive Compact woofer Weight saver Multipurpose bay Release switch ...

Страница 104: ...ces at the same time does not enhance sound quality If you do not plan to install another device into the multipurpose bay insert the supplied weight saver to protect the bay Do not store anything inside the weight saver Items stored in the weight saver may break or make it difficult to remove the weight saver from the multipurpose bay Before disconnecting the device close any active programs to h...

Страница 105: ...e the Language Option 1 Click Start on the Windows taskbar and then click Control Panel 2 Click Date Time Language and Regional Options and then click Regional and Language Options The Regional and Language Options dialog box appears 3 Click the Languages tab 4 From the Language used in menus and dialogs shortcut menu select the desired language English francais Português español 5 Click Apply and...

Страница 106: ...l Panel 2 Click Date Time Language and Regional Options and click Regional and Language Options The Regional and Language Options dialog box appears 3 From the Regional Options tab click the Standards and formats shortcut menu to view the available country choices Select the desired country 4 Click Customize to change the number currency time and date settings 5 Click Apply 6 Click OK Additional u...

Страница 107: ...ge the window design 1 Click Start and then Control Panel 2 In the left panel click Switch to Classic View 3 Double click UI Design Selector 4 Click or to view the designs 5 Click Apply to select a design that appears in the center window The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 Click OK ...

Страница 108: ...VAIO Computer Quick Start 108 ...

Страница 109: ...109 Connecting Mice and Keyboards Using External Mice and Keyboards ...

Страница 110: ...atible with many popular mice and keyboards The New Hardware Wizard guides you through the software installation process Some devices require separate driver software installation See the instructions that accompanied your mouse or keyboard for more information If the mouse or keyboard does not work once you have connected it to your computer see Frequently asked questions for more information You...

Страница 111: ...tions Why doesn t the computer recognize the USB mouse Make sure the mouse is securely plugged into the USB port See Connecting a mouse or keyboard for more information You may need to install or reinstall the mouse driver software Use the supplied Application Recovery CD to install the drivers See Using the Application Recovery CD s for more information Why doesn t the pointer move when I use the...

Страница 112: ... you still cannot use the pointer restart the computer You can restart the computer three different ways Press the Windows key and press U When the Turn Off Computer window appears press R Press the Ctrl Alt Delete keys simultaneously When the Windows Task Manager window appears press the Alt key to highlight the menu bar and press the Right Arrow key to select Shut Down Press Enter and then press...

Страница 113: ...113 Floppy Disk Drives and PC Cards Using Floppy Disk Drives Using PC Cards ...

Страница 114: ...s are portable devices that store data To protect your floppy disks keep them away from magnets and direct sunlight or other heat sources To insert a floppy disk 1 Hold the floppy disk with the label facing up 2 Push the floppy disk into the drive until it clicks into place To remove a floppy disk 1 Close all programs that were opened from the disk and wait for the LED indicator to turn off 2 Push...

Страница 115: ...inserted into the multipurpose bay See Installing a device for more information Why is the drive unable to write data to a floppy disk The floppy disk drive cannot write data to a disk if it is inserted into the drive improperly See Inserting and removing floppy disks for instructions on how to insert the disk properly If the disk is inserted properly and you are still unable to write data to it t...

Страница 116: ...ecting PC Card drives Frequently asked questions Inserting PC Cards Your computer may contain PC Card slot protectors Remove these protectors before you insert a PC Card into the slot See To remove slot protectors Some PC Cards may require you to disable idle devices when using the PC Card You can use Sony Notebook Setup to disable devices To open Sony Notebook Setup 1 Click Start on the Windows t...

Страница 117: ...n on the taskbar The Safely Remove Hardware dialog box appears 2 Click to select the PC Card in the Hardware devices window if it is not already selected 3 Click Stop The Stop a Hardware device window appears Do not force a PC Card into the slot It may damage the connector pins When a PC Card is inserted do not place your computer in a bag or case Pressure or shock to a PC Card may damage your com...

Страница 118: ...ard you need to remove both the top and bottom PC Card slot protectors Connecting and disconnecting PC Card drives The PC Card drive enables you to read data stored on a DVD or CD Your computer may come with an external PC Card drive depending on the model you purchased If you wish to purchase an optional PC Card drive shop Sony online at http www sonystyle com vaio or contact your local retailer ...

Страница 119: ...ardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the PC Card drive in the Hardware devices window if it is not already selected 4 Click Stop The Stop a Hardware device window appears 5 Make sure the PC Card drive is selected and click OK A message appears stating it is now safe to remove the hardware device 6 Eject the PC Card from the PC Card slot Removing a PC Card ...

Страница 120: ...ower operation and the Standby or Hibernate modes while the card is inserted into the PC Card slot the computer may not recognize the PC Card or the connected device Restart your computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting PC Cards for more information You may not be able to use some PC Cards or some functions of the PC Card with this compute...

Страница 121: ...121 Audio and Video Connections Using i LINK Digital Video Recorders Using Computer Monitors and Projectors Using Speakers Using Microphones ...

Страница 122: ... the computer to malfunction To connect an i LINK digital video recorder 1 Turn on the DV device and the computer 2 Plug the i LINK cable into the i LINK DC IN OUT port on the DV device 3 Plug the other end of the i LINK cable into the i LINK port on your computer The Found New Hardware window appears on the lower right corner of your screen i LINK is a trademark of Sony used to designate that a p...

Страница 123: ...s before you use the camera To view images You can view the images captured by your digital video camera recorder three different ways Select one set of instructions from the following list If your digital video camera recorder is compatible with the preinstalled programs the Digital Video Device window appears when you connect the Connecting an i LINK Digital Video Camera Recorder See the guide t...

Страница 124: ...that accompanied your program for more information Frequently asked questions Why can t I use the DV recorder You may not be able to use the DV recorder and the message DV equipment seems to be disconnected or turned off may appear because the i LINK cable is not securely plugged into the i LINK ports on the computer or camera Unplug the connectors and plug them in again See Connecting an i LINK d...

Страница 125: ...You can display the images on the computer screen LCD onto an external computer monitor The external monitor displays the operations you perform on your computer To connect a computer monitor 1 Make sure the computer monitor is plugged into an AC outlet 2 Turn off the computer 3 Plug the display cable into the Monitor VGA port on the computer 4 Turn on the computer monitor if it is not already on ...

Страница 126: ...ltimedia computer monitor 1 Plug the multimedia computer monitor into an AC outlet 2 Turn off your computer 3 Plug the display cable into the A V OUT jack on your computer 4 Plug the other end of the display cable into the multimedia computer monitor 5 Turn on the multimedia computer monitor if it is not already on and then turn on your computer 6 Press the Fn F7 key combination to toggle the disp...

Страница 127: ... 4 Plug the other end of the display cable into the projector 5 Plug the audio cable into the Headphone jack on the computer 6 Plug the other end of the audio cable into the projector 7 Turn on the projector if it is not already on and then turn on the computer Connecting a Multimedia Computer Monitor See the guide that came with your multimedia computer monitor for more information on its install...

Страница 128: ...r When you connect your computer to an external display projector computer monitor or TV you can switch the display mode between the computer screen LCD and the external display using shortcut keys or the Display Properties settings Connecting a Projector See the guide that came with your projector for more information on its installation and use VGA port Power cord Headphone jack Projector Displa...

Страница 129: ... between the computer screen LCD a connected external display projector or computer monitor and both the LCD and external display Select one display at a time Connect the cable before you turn on the computer otherwise Fn F7 will not work Fn only F8 Toggles between the computer screen LCD only TV only and dual LCD TV display modes Select one display at a time to playback DVDs Connect the cable bef...

Страница 130: ...e information click Help Mobility Radeon Properties window If you cannot see your movie or DVD on the external display change the monitor or TV setting by clicking the Primary icon on the display panel of your choice You may not be able to display the computer screen LCD and an external display or projector at the same time depending on the types of computer displays and projectors you are using T...

Страница 131: ...rojector You can disconnect the external computer monitor or projector by unplugging the display or Monitor VGA cable from your computer s port Disconnecting the external display when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction ...

Страница 132: ...nnecting speakers Disconnecting external speakers Notes on using the speakers Adjusting the volume Enabling the audio feature Frequently asked questions Connecting speakers You can connect speakers to your computer to enhance the sound quality of your computer To connect speakers to your computer 1 Turn down the volume of the speakers 2 Plug the speaker cable into the Headphone jack on the compute...

Страница 133: ...g both devices at the same time does not enhance sound quality Adjusting the volume To adjust the volume for playing CDs and DVDs use the Volume icon on the Windows taskbar or the volume dial control Adjusting the volume for playing CDs or DVDs does not adjust the volume for recording CDs or DVDs Connecting External Speakers See the guide that came with your speakers for more information on its in...

Страница 134: ...r external synthesizer volume CD Audio Adjust the volume of the CD in the optical drive Microphone Adjust the internal or external microphone volume Telephony Adjust the modem or telephone volume PC Beep Adjust the beep sound when inserting or removing the PC Card and other devices Line On selected models only As a shortcut you can press the Fn F4 key combination and the arrow keys or to change th...

Страница 135: ...s taskbar and click Control Panel 2 Click Performance and Maintenance and click System The System Properties window appears 3 Select the Hardware tab and click Device Manager The Device Manager window which lists the hardware devices appears 4 Double click DVD CD ROM drives 5 Double click the listed drive name and click the Properties tab 6 Click the Enable digital CD audio for this CD ROM device ...

Страница 136: ...formation If you are using a program that has its own volume control make sure the volume control is properly set See that program s help guide for more information Your speakers may be set to mute the volume setting may be too low or the audio option may be disabled See Adjusting the volume and Enabling the audio feature for more information Why don t the Fn F3 or the Fn F4 key combinations work ...

Страница 137: ...on battery power 3 In the right panel double click either CPU Control Plugged in or CPU Control Running on batteries depending on the power source you are using A menu of CPU Control options appears 4 Select an option If you are using a memory intensive program set the CPU control to Performance 5 Click the File menu and click Save 6 Close the Profile Editor window Why doesn t my volume control di...

Страница 138: ... increase the volume If you double click the Volume icon on the Windows taskbar you can view your changes on the Volume Control window The Volume icon and Fn F4 and Fn F3 key combinations will work only when the volume dial control is set to an audible level ...

Страница 139: ...phone or other device to record Frequently asked questions Connecting a microphone Plug the microphone cable into the Microphone jack on the computer Disconnecting a microphone You can disconnect an external microphone when the computer is on or off Simply unplug the microphone cable from the Microphone jack on the computer A protruding dot located next to the Microphone jack distinguishes this ja...

Страница 140: ... of the Microphone column if it is not already turned on Close the Recording Control window 5 Click Start and select All Programs Accessories Entertainment and then Sound Recorder The Sound Sound Recorder window appears To adjust the volume for recording sound You can only adjust the volume for recording in the Recording Control window 1 Click Start and click Control Panel 2 Click Sounds Speech an...

Страница 141: ...uently asked questions Why doesn t my microphone work If you are using an external microphone make sure the microphone is properly plugged into the Microphone jack on the computer See Connecting a microphone for more information ...

Страница 142: ...VAIO Computer Quick Start 142 ...

Страница 143: ...143 Preinstalled Programs Software Programs On Your Computer DVgate Program Notes Program Support Information ...

Страница 144: ...s Adobe Photoshop Elements Adobe Systems Inc Using state of the art image editing tools you can unleash your artistic ability and create digital images for print e mail and posting to the Web The versatile image capturing options enable you to start working with digital and traditional photos immediately Explore extensive creative possibilities for your personal images with Adobe Photoshop Element...

Страница 145: ...evice or stored video files and you can also edit the video if desired Create DVD photo albums and slide shows with picture files or pictures from a digital still camera What s more you can easily give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You re only a few clicks away from your own DVDs DirecTV DSL DirecTV Inc DIRECTV DSL is an always on Internet co...

Страница 146: ... near the touchpad Microsoft Office XP Small Business Edition On selected models Microsoft Corp Microsoft Office XP Small Business Edition helps you get work done more quickly by providing real time context sensitive options for important actions from formatting to error correction Task panes consolidate important tasks into a single integrated view enabling you to conduct searches launch and form...

Страница 147: ...andard i LINK connection Send your video or still images through e mail or upload them to the ImageStationSM service You can use the Web camera function to automatically upload your captured images PC cillin Trend Micro Inc PC cillin antivirus software provides complete easy to use Internet era virus protection at your computer s entry points including beaming synchronization and Internet access t...

Страница 148: ...ken software must upgrade for a fee Upgrade possible to Quicken Deluxe and other versions QuickTime Apple Computer Inc The versatile QuickTime software plays many many different kinds of media files including video audio and virtual reality VR movies You can play QuickTime files referred to as QuickTime movies using QuickTime Player or any other application such as a Web browser or word processor ...

Страница 149: ...creenBlast Sound Forge software enables you to record edit and process mono or stereo audio files for your multimedia or Internet projects Whether you want to use a number of professional effects convert video into streaming media or synchronize audio to video this software has everything you need to create rich immersive multimedia and Internet content Sony on Yahoo Yahoo Inc Personalize your own...

Страница 150: ... restarting your computer 1 Click Start on the Windows taskbar and click Turn Off Computer 2 Click Restart If restarting your computer does not work contact the software publisher or designated provider for technical support See Program Support Information for contact information Why does the message You must insert the Application CD into your optical drive appear and the program does not start S...

Страница 151: ... of the necessary components for CD R and CD RW capability You can also download the RealJukebox CD burning component to create CDs but it may interfere with your computer s normal system operations Why can t I use the DVgate program If your computer is using the Ultimate Battery Life profile as a power saving mode you cannot use the DVgate program Please select another profile Preferably connect ...

Страница 152: ...thly the resolution may not be set correctly To check the resolution 1 From the DVgate Motion Monitor window click Setup 2 From the shortcut menu point to Settings and then select Low Resolution The settings you change in this menu affect the images in the monitor window only Movie data imported to your hard drive and images recorded to DV devices will not be affected Saving to your hard disk driv...

Страница 153: ...on the Windows taskbar point to All Programs Accessories System Tools and then click Disk Defragmenter The Disk Defragmenter dialog box appears 3 Select the drive you want to defragment from the list and click Defragment See the Microsoft Windows operating system Help guide for more information on defragmenting ...

Страница 154: ... adobe com e mail techdocs adobe com telephone 206 675 6126 fee based support fax 206 628 5737 hours M F 6 A M 5 P M Pacific time Web site http www aol com telephone 800 827 6364 hours 7 days a week 24 hours a day Web site http help att net Web site http www easy co jp dde sony tosupportne html Web site http support earthlink net e mail support earthlink net telephone 800 890 5128 or 800 890 6356 ...

Страница 155: ...sed Support from 800 644 3193 is automated and free of charge hours M F 5 A M 5 P M Pacific time Web site http www apple com telephone 800 275 2273 hours M F 6 A M 6 P M Pacific time Web site http service real com rjoptions html e mail http service real com help call html online email form Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 Support from 1 888 4 SONY PC is fre...

Страница 156: ...o Inc Sony Service Center For the Sony Service Center nearest you call 1 888 4 SONY PC 1 888 476 6972 or find Sony Customer Service on the Web at http www ita sel sony com support Web site http www intervideo com telephone 510 651 0888 Web site http help yahoo com ...

Страница 157: ...157 Memory Upgrades Upgrading Your Computer s Memory ...

Страница 158: ... required for using and modifying electronic equipment Disconnect the computer from its power source and from any telecommunications links networks or modems before you install or remove a memory module Failure to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives and other components Perform the procedures described below only at an ESD work...

Страница 159: ...re ready to install it The package protects the module from Electrostatic discharge ESD To remove a memory module 1 Turn off the computer and all peripheral devices 2 Disconnect the power cord all cables and remove the battery if it is installed See To remove the battery 3 Wait for the computer to cool down 4 Use an appropriate screwdriver to loosen and remove the screws on the bottom of the compu...

Страница 160: ...in the direction of arrow No 2 See To install a memory module for more information To install a memory module 1 Remove the existing memory module if one is installed in the slot See To remove a memory module for more information 2 Remove the new memory module from its packaging and install the memory module by sliding it into the open slot at a 45 degree angle Removing the Bottom Screws Removing a...

Страница 161: ... 5 Make sure the system memory matches the amount of installed memory See Confirming added memory capacity for more information Confirming added memory capacity After you ve installed a new memory module make sure the operating system s memory corresponds with the memory upgrade Do not touch any part of the motherboard or the other components inside the computer Installing a New Memory Module ...

Страница 162: ...n point to Sony Notebook Setup 3 Select Sony Notebook Setup from the submenu The Sony Notebook Setup dialog box appears 4 On the About This Computer tab make sure the System Memory displayed in the System Information box matches the amount of memory installed The displayed memory may be less than the installed memory due to the amount used by the display adapter Sony Notebook Setup Dialog Box ...

Страница 163: ...163 Using the Recovery CDs Application and System Recovery CDs Using Your Recovery CDs ...

Страница 164: ... programs installed since you started using your computer will be lost Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities Using the Application Recovery CD s Using the System Recovery CD s Using the Application Recovery CD s The Application Recovery CD s utility enables you to reinstall individual software programs device drive...

Страница 165: ...and right click My Computer 2 Click Properties The System Properties dialog box appears 3 Click the Hardware tab and click Device Manager 4 Right click the unknown device or the device that requires the driver installation and click Update Driver from the shortcut menu 5 In the Hardware Update Wizard click to select Install from a list or specific location Advanced 6 Click Next 7 Click to cancel t...

Страница 166: ... contact Sony Customer Support at 1 888 4 SONY PC Using the System Recovery CD s The System Recovery CD s enables you to format your hard disk and restores all original software programs Your computer is returned to the original factory settings You can use the System Recovery CD s to reinstall the operating system and software titles that shipped with your computer if they become corrupted or are...

Страница 167: ...aults All data and partitions are removed from the hard drive All original factory settings operating system and preinstalled software are restored To use the System Recovery CD s Your system may take a few minutes to load necessary files A blue screen may appear during the downloading process 1 Insert the Sony System Recovery CD in the optical drive The first CD must be in the drive before you re...

Страница 168: ... then press Enter The Setup Confirmation window appears again 7 Make sure Yes is selected and press Enter The computer restarts from the Recovery CD After recovering your system using the System Recovery CD s you may be prompted to insert your Application Recovery CD s after restarting the Windows operating system Insert the Application Recovery CD to automatically complete recovery of your system...

Страница 169: ...roubleshooting Your Computer Troubleshooting Batteries Troubleshooting the Printer Troubleshooting the Mouse and Touch Pad Troubleshooting the Modem Troubleshooting Networks Troubleshooting DVDs and CDs Troubleshooting i LINK Drives Troubleshooting Floppy Disk Drives Troubleshooting PC Cards Troubleshooting Audio Video Connections Troubleshooting the computer screen LCD Troubleshooting Memory Stic...

Страница 170: ...rom the computer unplug the power cord and plug it in again Turn on the power If the computer does not turn on remove the AC adapter and battery Wait one minute and reattach them before pressing the power button Condensation may cause the computer to malfunction If this occurs do not use the computer for at least one hour Unplug the power cord press the reset button by using a thin straight object...

Страница 171: ...rive follow these steps 1 Turn off the computer and remove the floppy disk 2 Restart the computer and confirm that the Windows operating system starts properly If Windows still does not start follow these steps to initialize the BIOS 1 Remove any floppy disk from the floppy disk drive 2 Turn off the computer 3 Remove any peripheral devices connected to the computer 4 Restart the computer 5 Press F...

Страница 172: ... The Windows Task Manager dialog box appears and you can turn off the computer from the Shut Down menu If your computer still does not turn off press and hold the power button to turn off the computer Unplug the computer from the AC adapter and remove the battery from your computer If your computer stops responding while playing a CD or DVD press Ctrl Alt Delete simultaneously The Windows Task Man...

Страница 173: ...ng slows down the CPU speed See PowerPanel Help for more information To reduce fan noise 1 Right click the CPU icon on the taskbar and select Edit Create Profiles The AC Power Profile Editor window appears 2 Double click System to open the file if it isn t already opened 3 Double click Thermal Control Strategy Performance and select Quiet 4 Restart your computer Why does the System Properties dial...

Страница 174: ...a considerable amount of time Can my computer enter Hibernate mode while using battery power For some software programs and some peripheral devices your computer may not enter Hibernate mode when the battery life is low To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Standby or Hibernate When should I replace...

Страница 175: ...ction 1 Click Start and click Control Panel 2 Click Printers and Other Hardware and click Printers and Faxes 3 Right click the printer icon that is not functioning and select Properties to open the Properties window 4 Click OK Change the default printer port setting although this setting is generally correct for most printers 1 Click Start and click Control Panel 2 Click Performance and Maintenanc...

Страница 176: ...VAIO Computer Quick Start 176 3 In the left panel make sure the Printer Port check box is selected and click Setting 4 In the Printer port mode box click the ECP option 5 Click OK ...

Страница 177: ...s the Ctrl Alt Delete keys simultaneously to stop playback and restart the computer If you still cannot use the pointer restart the computer You can restart the computer three different ways Press the Windows key and press U When the Turn off computer window appears press R Press the Ctrl Alt Delete keys simultaneously When the Windows Task Manager window appears press the Alt key to highlight the...

Страница 178: ...ch pad Try restarting your computer Follow these steps 1 Press the Windows key 2 Press U The Turn off computer window appears 3 Press R to restart the computer If the computer does not restart 1 Press Ctrl Alt Delete simultaneously The Windows Task Manager window appears 2 Press Alt to highlight the menu bar and press the Right Arrow key to select Shut Down 3 Press Enter 4 Press R to restart the c...

Страница 179: ...the Application Recovery CD s for more information Why is my modem connection slow Your computer is equipped with a V 90 compatible modem Many factors may influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Inter...

Страница 180: ... dialog box appears 3 Select the Wireless Networks tab and make sure the access point is displayed in the Available networks box If it is not displayed see To connect to an existing wireless network for more information Make sure the encryption key is correct Why can t I access the Internet Make sure the Wireless LAN PC Card is properly inserted into the PC Card slot For more information see Inser...

Страница 181: ...ansfers with MPEG2 data may lower this rate How do I avoid data transfer interruptions Data transfer interruptions may occur with large files or use of microwaves and cordless telephones when connected to an access point Move the computer closer to the access point Make sure the access point connection is intact 1 From the Start menu click Control Panel and then Network and Internet Connections Th...

Страница 182: ...er a few moments restart both computers If the computers do not recognize the i LINK connection after resuming from a power saving mode Standby or Hibernate restart both computers For more information see Connecting Another VAIO Computer i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software prog...

Страница 183: ... TV because the display resolution is not properly set To adjust the display resolution see Selecting a display mode for more information It is recommended that you adjust the display resolution to 1024 x 768 or smaller depending on the size of the external display screen Why does my computer stop responding when I try to read a disc The disc your computer is trying to read may be dirty or damaged...

Страница 184: ...l Performance and Maintenance and System Select the Hardware tab and click Device Manager Make sure the correct driver software is properly installed Do not use adhesive labels to identify the CD The label may come off while the disc is in use in the optical drive and cause the drive to malfunction If a region code warning appears when you try to use your optical drive it may be that the DVD you a...

Страница 185: ...computer screen LCD You may need to refresh the computer screen Press the Windows key and press D twice How do I adjust the image on the TV screen Use the controls on your external display to adjust the image See the guide that came with your display for more information How do I change the video resolution on the TV screen The video may not appear on the entire TV screen if your computer resoluti...

Страница 186: ...ed slower than the CD ROM or CD R reading speed Generally the CD RW reading speed is slower than the CD ROM and the CD R reading speeds although reading speeds vary depending on the format you are using The Fn F8 key combination will not work once a DVD is inserted into the optical drive Switching the display while a DVD is playing may cause the computer to malfunction and you may need to restart ...

Страница 187: ...ning appears when you try to play it Make sure the region code listed on the DVD package is compatible with the drive i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software programs operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each...

Страница 188: ... the disk and wait for the LED indicator to turn off 2 Push the Eject button and remove the disk 3 Reconnect the floppy disk drive 1 Close any active programs to prevent data loss 2 Insert the USB connector with the USB icon facing upward into the USB port 4 Restart the computer 1 Click Start on the Windows taskbar and click Turn Off Computer 2 Click Restart Why is the drive unable to write data t...

Страница 189: ...wer operation and the Standby or Hibernate modes while the card is inserted into the PC Card slot the computer may not recognize the PC Card or the connected device Restart your computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting PC Cards for more information You may not be able to use some PC Cards or some functions of the PC Card with this computer...

Страница 190: ...vers See Using the Application Recovery CD s for more information If you are using battery power make sure the battery is inserted properly and is charged See Using the Battery for more information Why can t I hear sound from my speakers If you are using battery power make sure the battery is properly inserted and is charged See Using the Battery for more information If you are using a program tha...

Страница 191: ...akers or headphones You may experience noise distortion while listening to music with speakers or headphones if the CPU control is set to Automatic Profile Selection Use the preinstalled PowerPanel program to set the CPU control to Performance or Battery Life If you are using a memory intensive program set the CPU to Performance Follow these steps 1 Right click the CPU icon on the Windows taskbar ...

Страница 192: ...lick the check box to cancel it You can also press Fn F4 to increase the volume If you double click the Volume icon on the Windows taskbar you can view your changes on the Volume Control window Why doesn t my microphone work If you are using an external microphone make sure the microphone is properly plugged into the Microphone jack on the computer See Connecting a microphone for more information ...

Страница 193: ...You may need to refresh the computer screen Press the Windows key and press D twice How do I adjust the image on the TV screen Use the controls on your external display to adjust the image See the guide that came with your display for more information How do I change the video resolution on the TV screen The video may not appear on the entire TV screen if your computer resolution is set larger tha...

Страница 194: ...VAIO Computer Quick Start 194 How do I switch the computer screen LCD from LCD to TV See Selecting a display mode for instructions on how to switch the display mode to LCD and TV ...

Страница 195: ...ed to private use only Using recorded music for any other purpose requires permission of the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital video camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible video camera recorde...

Страница 196: ...et How do I extend the life of the Memory Stick media Use the supplied storage case See the instructions that came with your media for more information on its use Do not use or store the media in a location that is subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or places with corrosive substances ...

Страница 197: ...g the disc Make sure you place the CD in the tray with the label side facing up Make sure the optical drive is properly inserted into the multipurpose bay See Using the Multipurpose Bay for more information Which program do I use for CD R CD RW functions Use the preinstalled Sony SonicStage software and Windows software to create CDs on your VAIO computer if the specific model you purchased is pre...

Страница 198: ...ram Some programs may come with a printed guide 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 VAIO Support Agent You can find VAIO Support Agent by clicking Start and selecting Help and Support Using advanced diagnostic techn...

Страница 199: ... 132 audio video AV connecting i LINK 122 B battery power saving modes 20 battery pack notes 19 battery packs charge status icons 17 charging 18 indicator lights 81 removing 14 brightness adjusting 11 82 brightness control 11 buttons Eject 52 53 C cameras digital video recorder 123 Caps Lock indicator light 82 charging battery packs 18 coin operated telephones 29 Computer online support 198 ...

Страница 200: ...rives 116 i LINK device 122 Internet 28 microphone 139 multimedia computer display 126 multiple phone lines 29 network 116 party phone lines 29 PBX 29 printer 72 projector 127 speakers 132 telephone line 28 controls brightness 11 correction keys 79 D dial up connection 28 digital video camera 123 display mode 128 display modes switching 83 drives floppy disk 114 installing additional hard disk 116...

Страница 201: ...ting 127 F floppy disk drive connecting 114 disconnecting 104 floppy disks handling 115 troubleshooting 115 188 Fn key 80 combination commands 82 function keys 79 H handling floppy disks 115 hard drives indicator light 81 installing additional 116 Hibernate mode 20 83 I i LINK 123 connecting 122 notes 124 IEEE 1394 123 image resolution DVgate 152 indicator lights 81 battery 81 ...

Страница 202: ...rol 88 Jog Dial Navigator 88 Indicate window 89 Launcher window 91 settings 94 K key locations 78 keyboard key combinations 80 82 key locations 78 using 78 L LCD troubleshooting 59 68 185 193 M MagicGate 96 Maximum Battery Life power setting 21 Maximum Performance power setting 21 memory adding 157 confirming added capacity 161 removing 158 Memory Stick 96 displaying contents 98 formatting 99 ...

Страница 203: ... 192 modem troubleshooting 33 179 modem jack 28 monitor switching modes 83 mouse troubleshooting 111 177 multimedia computer display 126 multiple phone lines 29 N navigation keys 79 network connecting 116 Num Lock indicator light 81 numeric keypad 79 O online support 198 operator keys 79 optical disc drive opening tray 52 53 P party phone lines 29 PBX 29 PC Card inserting 116 ...

Страница 204: ...ttery Life 21 Maximum Performance 21 Power Management Off 21 power source 10 battery packs 13 Print Screen key 79 printer connecting 72 port 72 troubleshooting 175 USB connector 72 projector connecting 127 R Recovery CDs 164 removing floppy disk drive 104 memory module 158 restoring data 164 S Scroll Lock indicator light 82 search 80 software changing window design 107 DVgate 152 support informati...

Страница 205: ... Recovery CD 166 T telephone connecting line 28 jack 28 touchpad disable 85 enable 85 troubleshooting 177 using 84 troubleshooting 170 Memory Stick media 195 mouse and touchpad 177 printer 175 U USB printer 72 using PC Card 116 V video camera 123 volume speakers 82 W window design of Sony software 128 Windows Find window 80 help 80 Windows key 80 ...

Страница 206: ...VAIO Computer Quick Start 8 combinations and functions 80 Wireless LAN indicator light 82 ...

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