– 19 –
KV
-XF25N90
RM-914
26
Additional Information
Troubleshooting
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
• Connection is loose or the
cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction is
inappropriate.
• Signal transmission is low.
• Broadcast signals are too
strong.
• The power cord, antenna
or VCR is not connected.
• The TV is not turned on.
• The volume level is too
low.
• The sound is muted.
• Broadcast signal has a
transmission problem.
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
Good picture
No sound
• Check the antenna cable and connection
on the TV, VCR and on the wall.
(page 4)
• Preset the channel again. (page 9)
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• Check the power cord, antenna and the
VCR connections.
• Press POWER on the remote.
• Press POWER on the TV to turn off the
TV about five seconds, then turn it on
again.
• Press VOL + to increase the volume
level.
• Press MUTING to cancel the muting.
• Press MTS until a good sound is heard.
27
Additional Information
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Display the A/V CONTROL menu and
select “ADJUST” of PICTURE MODE,
then adjust the COLOR level. (page 19
and 20)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the TV.
Do not move the TV while the TV is
turned on. Press POWER on the TV to
turn off the TV for about five minutes,
then turn it on again.
• Press MTS until “STEREO” appears on
the screen.
• Check the antenna cable and
connection on the TV, VCR and on the
wall. (page 4)
• Adjust the antenna direction.
Contact a Sony dealer for advice.
• Press MTS until a good sound is heard.
Dotted lines or stripes
Double images or
“ghosts”
No color
Abnormal color patches
TV cannot receive stereo
broadcast signal.
Stereo broadcast sound
switches on and off or is
distorted.
or
The sound switches
between monaural and
stereo frequently.
• There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.
• Broadcast signals are
reflected by nearby
mountains or buildings.
• The antenna direction is
inapproprite.
• Use of a booster is
inappropriate.
• The color level setting is
too low.
• The antenna direction is
inapproriate.
• The magnetic disturbance
from external speakers or
other equipment, or the
direction of the earth’s
magnetic field may affect
the TV.
• The stereo reception
setting is inappropriate.
• Connection is loose or the
cable is damaged.
• The antenna direction is
inappropriate.
• Broadcast signal has a
transmission problem.
Possible cause
Symptom
Solutions
continued
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