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47
Troubleshooting
If you have problems setting up or using the Remote Commander, first
check the batteries (page 6), then check the items below.
Remedy
• Go closer to the component. The maximum operating
distance is approximately 32.8 ft. (10 m).
• Check that you are aiming the Commander directly at the
compoent, and that there are no obstructions between the
Commander and the component.
• Power on the components first, if necessary.
• Make sure you have pressed the correct Component Select
button. In case of CBL/SAT, DVD or TAPE, make sure the
desired component is selected.
• Check that the component has infrared remote capability. For
example, if your component didn’t come with a remote
commander, it probably isn’t capable of being controlled by a
remote commander.
• You have assigned a different component on the Component
Select button. Check the component assigned to that button
and the component code.
• If your visual components are connected to an audio system,
make sure you’ve set up the Commander as described in
“Controlling the Volume of Visual Components Connected to
an Audio System” (page 21).
• You have assigned another component on the TV or AMP
button (page 32). In this case, the volume cannot be controlled
when you select components other than TV or AMP.
• Set the component code correctly. If the code that is listed first
for your component doesn’t work, try all the codes for your
component in the order in which they are listed in the
supplied “Component Code Numbers”.
• Some features may not be preset. If some or all of the buttons
do not function correctly even after you have set the
component codes, then use the Learning function to program
the remote control signals for the component (page 15).
• The component may be operated with a code number that is
not listed in the “Component Code Numbers”. See “Setting a
component code by the Search function” (page 11) and try
setting a code number again with the Search function.
• When you teach signals of an interactive signal exchange
system remote control unit (supplied with some of Sony’s
receivers and amplifiers) to the Commander, the response
signal of the main unit may interfere with the learning of the
Commander. In such a case, move to a place where the
signals will not reach the main unit (e.g. other rooms, etc.).
• Make sure that the Remote Commander has “learned” the
correct signals. If not, see “For accurate Learning” (page 18)
and try the Learning procedure again (page 15).
Symptom
You cannot operate the
components.
You cannot control the
volume.
You cannot operate the
components even after
setting the component
code numbers.
The Commander fails to
learn the remote control
signals.
You cannot operate a
component even after
you programmed the
remote control signals
with the Learning
function.
Continued