PRS-505.GB.3-277-508-01(2)
Reading/playing/viewing contents
Symptom
Cause or corrective action
A book cannot be
read.
A book with copyright protection
cannot be read on any device other
than the authorized one.
An audio file cannot
be played back.
Audio files that are not supported by
the Reader cannot be played. For
details on supported audio files, refer
Sound is not output.
Raise the volume if it is set low.
If sound is not output through
headphones, make sure the
headphone plug is firmly inserted in
the headphone jack.
A picture cannot be
displayed.
Picture files that are not supported
by the Reader cannot be viewed. For
details on supported picture files,
refer to
A picture of large size may not be
displayable, and its file will not appear
in the list. Delete the picture file using
eBook Library.
The data on
Continue Reading,
Bookmark or History
of some files is
missing.
If the file status has changed (such
as in the following cases), the data
on Continue Reading, Bookmark or
History may be deleted.
• A Text/RTF/PDF file is edited.
• An eBook purchased with a authorized
Reader is read on another de-
authorized Reader by memory card
transfer.
Continued
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