PRS-505.GB.3-277-508-01(2)
Connection to the computer
Symptom
Cause or corrective action
The Reader cannot
be operated during
USB connection.
The Reader cannot be operated
while it is connected to a computer.
The Reader cannot
be recognized.
Is the power of the Reader turned on? Is
the USB cable connected properly?
Verify the above and try again.
Are you using a USB hub or USB
extension cable?
Connecting the Reader via a USB
hub or extension cable may not work
and is not supported. Connect the
USB cable directly to the computer.
Verify that
(indicating connection via
USB) is displayed at the top of the
Reader’s screen. If the Reader still cannot
be recognized, disconnect the USB cable
from the Reader, then reconnect it after a
while.
If “Device Lock” of the Reader is set
to “On,” set it to “Off.” If the Reader is
locked, it will not be recognized on
your computer.
Continued
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US