Troubleshooting Audio
My speakers have no sound.
If the built-in speakers are turned off, press the Fn+F3 keys or use the center Jog Dial control to turn on the
speakers.
If the speaker volume is turned to the minimum, press the Fn+F4 keys, then press
or
to increase the volume,
or you can use the center Jog Dial control to control the volume.
If nothing is displayed when you press the Fn+F3 or Fn+F4 keys, proceed as follows:
1.
Click Start, and then Control Panel.
2.
Click Sounds, Speech, and Audio Devices. The Sounds, Speech, and Audio Devices window opens.
3.
Select the Audio tab, and click Advanced in the Sound Playback box. The Advanced Audio Properties
dialog box appears.
4.
Make sure the Speakers tab is open, and the correct speaker setup is selected in the Speaker Setup box.
Click OK.
5.
Click Volume in the Sound Playback box. The Volume Control dialog box appears.
6.
Make sure the mute check boxes are not selected in the Volume Control and Stereo Wide columns.
7.
Close the Volume Control dialog box.
8.
Click OK.
Make sure the CD audio enable is turned on
1.
Click Start on the Windows
®
taskbar, and then Control Panel.
2.
Click Performance and Maintenance, and then System. The System Properties window opens.
3.
Select the Hardware tab and then click Device Manager. The Device Manager window opens, listing your
computer hardware devices.
4.
Double-click DVD/CD-ROM drives.
5.
Double-click the appropriate drive name.
6.
Click the Properties tab.
7.
Select the "Enable digital CD audio for this CD-ROM device" check box if it is not already selected, and
then click OK.
If your computer is powered by batteries, verify the battery packs are inserted properly and are charged.
If you are using an application that has its own volume control, verify the volume is turned up.
Check the volume controls in the Windows
®
taskbar.
If you connect external speakers:
1.
Verify the speakers are properly connected and the volume is turned up.
2.
If the speakers have a mute button, make sure the button is off.
3.
If the speakers are powered by batteries, verify the batteries are inserted properly and are charged.
If you have connected an audio cable to the Headphone jack, disconnect the cable.
If you are still experiencing problems, use the Application Recovery CD to reinstall the drivers. See
Using the
Application Recovery CD(s)
for more information.
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