
[223] Troubleshooting
Troubleshooting
What Can I Do to Solve a Problem?
What can I do to solve a problem?
If your Walkman does not function as expected, try the following steps to
resolve the issue.
Before restarting your Walkman, disconnect the Walkman from your
computer and check that no content such as music is being played back.
Otherwise, the data may be damaged. You can then restart the Walkman
safely.
Check the topic on the issue in “Q&A.”
1.
Connect your Walkman to your computer to charge the battery.
You may be able to resolve some issues by charging the battery.
2.
Press the button (
) with a pen or paper clip, etc. to restart your
Walkman.
3.
Check information on the issue in the help of the software having
problems.
4.
Look up information on the issue on one of the customer support
websites.
5.
If the approaches listed above fail to resolve the issue, consult your
nearest Sony dealer.
6.
Help Guide
http://helpguide.sony.net/dmp/nwa20/v1/en/print.html
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08/06/16 16:25