Troubleshooting
Tips
25
If you want to...
Possible Remedies
No sound in Main Room
• Make sure the muting is not engaged.
• If playing a CD, make sure that a disc is loaded.
• Try pressing the Source Select button for the desired source again,
to reset the correct inputs and power up the correct components.
No sound in additional rooms
• Make sure the muting is not engaged.
No picture and no sound
• Try another TV station. It may be a station issue.
• If playing a DVD, make sure that a disc is loaded.
• Try pressing the Source Select button for the desired source again,
to reset the correct inputs and power up the correct components.
Infrared (IR) remote does not
operate
• Replace the IR remote control batteries.
• Confirm a direct line of sight from the remote control to the In-Wall
Keypad "eye."
Radio Frequency (RF) touchscreen
remote does not operate
• Check battery status. Recharge the RF remote in the supplied cradle.
• Check transmission status. Move the remote closer to the antenna if
necessary.
Playback stops suddenly
• Confirm that no one else is operating the system from another room.
Channel changes suddenly
• Confirm that no one else is operating the system from another room.
Source changes suddenly
• Confirm that no one else is operating the system from another room.
TV channel instead of a VHS tape
• Confirm that a VHS cassette is loaded into the VCR.
Aspect ratio of the TV picture is
wrong
• Cycle through the options on the TV Wide button of the infrared
remote control.
Troubleshooting
