60
US
bandwidth Digital Content
Protection) compliant. In this case,
check the specifications of the
connected device.
Disconnect the HDMI cable, then
connect it again. Make sure that the
cable is firmly inserted.
3D content from the HDMI IN 1/2/3
jack do not appear on the TV screen.
Depending on the TV or video device,
3D content may not appear. Check
the supported HDMI video format
(page 71).
4K content from the HDMI IN 1/2/3
jack do not appear on the TV screen.
Depending on the TV or the video
device, 4K content may not appear.
Check the video capability and
settings of your TV and video device.
Use an HDMI cable (High Speed HDMI
Cable with Ethernet or Premium High
Speed HDMI Cable with Ethernet).
An image is not displayed on the
entire TV screen.
Check the setting of [TV Type] in
[Screen Settings] (page 51).
The aspect ratio on the media is fixed.
Images from the HDMI jack is
distorted.
Video from the device connected to
the HDMI jack may be distorted. If this
happens, set [Video Direct] to [On]
(page 52).
Picture and sound are not output
from the TV when the system is not
turned on.
Set on the system [System Settings] -
[HDMI Settings] - [Control for HDMI]
to [On], and then set [Standby
Through] to [Auto] or [On] (page 54).
Turn on the system, and then switch
the input to that for the device
playing.
If connected to devices other than
those manufactured by Sony that
support the Control for HDMI
function, set [System Settings] -
[HDMI Settings] - [Standby Through]
to [On] (page 54).
No TV sound is output from the
system.
Check the type and connection of the
HDMI cable, optical digital cable, or
analog audio cable that is connected
to the system and the TV (refer to the
supplied Startup Guide).
When the system is connected with a
TV compatible with Audio Return
Channel, make sure the system is
connected to an ARC-compatible
HDMI input terminal of the TV (refer to
the supplied Startup Guide). If sound
is still not output or if sound is
interrupted, connect an optical digital
cable (not supplied) and set on the
system [System Settings] - [HDMI
Settings] - [Audio Return Channel] to
[Off] (page 54).
If your TV is not compatible with
Audio Return Channel, connect an
optical digital cable (not supplied)
(refer to the supplied Startup Guide).
If the TV is not compatible with Audio
Return Channel, TV sound will not be
output from the system even if the
system is connected to the TV’s HDMI
IN jack.
If sound is not output from the
system even if the system and TV are
connected by optical digital cable or if
the TV does not have an optical
digital sound output jack, connect an
analog audio cable (not supplied) and
set on the system [System Settings] -
[HDMI Settings] - [Audio Return
Channel] to [Off] (page 54).
Switch input of the system to [TV]
(page 13).
Increase the volume on the system or
cancel muting.
Sound
