Sonic Blue ReplayTV 5500, Руководство пользователя

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Chapter 6
Help
:: Troubleshooting
Customer Service Information
The FAQs below will help you solve common issues with your ReplayTV 5500. If you do not find the answers you need here, you
can contact our Customer Service Department as follows:
E-Mail customercare@replaytv.com
Web
www.replaytv.com
Phone (800) 933-5899
Frequently Asked Questions
Problem Solution
Video
ReplayTV is connected to my TV,
but I do not see the Quick Setup
screen.
• Confirm that the correct line input is selected on your TV. (Press the TV/Video button on your TV to cycle through
inputs.)
• Confirm that ReplayTV is not in standby mode by pressing the power button on the front of ReplayTV. Verify that
the blue Power light on the unit is illuminated.
• If you are using the Component Video Out on ReplayTV, you need to connect the yellow video cable from the
A/V cable during the first-time Quick Setup process.
• If you are using an A/V receiver in your setup, verify that the input source is the same as the output source going
to your television. For example, if you are using an S-Video output to connect ReplayTV to an A/V receiver, you
will need to use an S-Video output to connect your A/V receiver to your TV. This is a limitation of most A/V
receivers.
The picture quality is poor. • Record shows at a higher quality level to see if the problem is resolved.
• Change video cables.
• Use higher quality video input and output connections. RF is the lowest quality. S-Video and Component are the
highest quality video cables.
• If you have basic cable, try a signal booster. A weak signal will cause picture quality to be degraded.
ReplayTV5.5 UG.book Page 53 Friday, August 1, 2003 10:58 AM