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WARRANTY INFORMATION
CARE AND MAINTENANCE
Retain the safety and operating instructions for future reference.
1. Follow all warnings and instructions in this manual and those marked on the product.
2. Any service or repair required must be performed by qualified, factory authorized personnel.
3. To clean Sonance Navigator components, use a soft brush, “canned air,” or wipe them with a
damp cloth. Never use any cleaners or solvents.
4. Do not use this product in a high-humidity environment or near water (i.e., a wet basement,
wet bar, swimming pool, or sauna).
TECHNICAL ASSISTANCE
If you have any questions about the operation or installation of the Sonance Navigator, please
call our Technical Assistance Department on any business day at:
• (800) 582-0772 or (949) 492-7777; from 9 a.m. to 5 p.m., PST or contact us at
www.sonance.com.
OBTAINING SERVICE
If your product should need repair or service, contact your Authorized Sonance Dealer for help
or use the following procedure:
1. Prior to calling, note the product’s model number, purchase date, and original dealer’s name
and address.
2. Contact our Technical Assistance Department at the above number(s) and describe the prob-
lem the unit is experiencing. If applicable, they will issue a Return Authorization Number.
IMPORTANT: Do not return the unit to Sonance without first obtaining a Return
Authorization Number.
3. If you’re directed to return the unit to Sonance for repair, pack the unit in its original shipping
carton. If needed, you can obtain replacement packaging from us for a small charge.
4. Contact United Parcel Service, Federal Express, or RPS to arrange prepaid (not collect)
shipping. Do not use the U.S. Mail Service.
IMPORTANT: Freight collect shipments will be refused.
5. Write the Return Authorization Number on the outside of the shipping carton. For warranty
work, please include a copy of the original bill of sale inside the package.
6. Ship the packaged unit to: Technical Assistance Department • Sonance • 212 Avenida
Fabricante • San Clemente, CA 92672-7531.