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7.
Technical Support, Warranty, and Notes on
Operation
7.1.
Technical Support
If you have any question regarding operation of the product, visit Customer Support
FAQ corner and the message board on Sollae Systems' web site or send us an email at
the following address:
Website Address for Customer Support:
http://www.sollae.co.kr/Support/index.html
Email Address:
7.1.1.
Warranty
7.1.2.
Refund
Upon the customer's request to refund the product within two weeks after
purchase, Sollae Systems will refund the product.
7.1.3.
Free Repair Services
For product failures occurring within one year after purchase, Sollae Systems
provides free repair services or exchange the product. However, if the product
failure is due to user's fault, repair service fees will be charged or the product will
be replaced at user's expense.
7.1.4.
Charged Repair Services
For product failures occurring after the warranty period (one year) or resulting
from user's fault, repair service fees will be charged and the product will be
replaced at user's expense.
