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Additional Troubleshooting

1. Check that the modem or hub/router is functioning properly.

2. Check that the connection to the internal connector on the communication board is

properly done.

3. Check that the selected communication option is properly configured.

4. Use a method independent of the SolarEdge device to check whether the network

and modem are operating properly. For example, connect a laptop to the Ethernet

router and connect to the Internet.

5. Check whether a firewall or another type of network filter is blocking

communication.

Appendix A: Errors and Troubleshooting

EV Charging Single Phase Inverter Guide MAN-01-00583-1.5

Содержание SE3680H

Страница 1: ...Installation Guide EV Charging Single Phase Inverter with SetApp Configuration For Europe APAC and South Africa Version 1 5...

Страница 2: ...nect the AC grid and grounding to the Connection Unit procedure Version 1 3 December 2019 added image of Connection Unit AC terminals wires in the To connect the AC grid and grounding to the Connectio...

Страница 3: ...er Optimizer 20 Step 3 Connecting Power Optimizers in Strings 20 Step 4 Verifying Proper Power Optimizer Connection 21 Chapter 3 Installing the Inverter 22 Inverter Package Contents 22 Identifying the...

Страница 4: ...on Connectors 51 Removing the Inverter Cover 53 Removing the Connection Unit Cover 53 Creating an Ethernet LAN Connection 54 Creating an RS485 Bus Connection 57 Verifying the Connection 60 Appendix A...

Страница 5: ...ng Single Phase Inverter Europe APAC 81 Inverter Specifications 81 Default Trip Limits and Times According to IEEE1547 84 EV Charger and EV Charger Cable Specifications 85 Mechanical Specifications 87...

Страница 6: ...Do not proceed beyond a warning note until the indicated conditions are fully understood and met CAUTION Denotes a hazard It calls attention to a procedure that if not correctly performed or adhered...

Страница 7: ...ion of damage 1 An insulated grounding conductor that is identical in size insulation material and thickness to the grounded and ungrounded branch circuit supply conductors except that it is green wit...

Страница 8: ...is ON unless grounded WARNING SafeDC complies with IEC60947 3 when installing the system with a worst case SafeDC voltage under fault conditions 120V The worst case voltage is defined as Voc max Stri...

Страница 9: ...to incorrect interlock installation or use of an interlock that is incompatible with the SolarEdge system will render the SolarEdge warranty invalid For more information refer to https www solaredge...

Страница 10: ...m any type of solar Photovoltaic PV installation while reducing the average cost per watt The following sections describe each of the system s components Figure 1 The SolarEdge power harvesting system...

Страница 11: ...nto a module Monitoring Platform The monitoring platform enables monitoring the technical and financial performance of one or more SolarEdge sites It provides past and present information on the syste...

Страница 12: ...older is used for hanging the EV Charger cable and plug protecting the plug from rain when not plugged into the vehicle and provides strain relief for the inverter when the cable is pulled Figure 2 Th...

Страница 13: ...guration can be done only after the EV Charger Cable is connected to the inverter and the inverter is connected to the monitoring platform Installation Equipment List Standard tools can be used during...

Страница 14: ...crewdriver set Inverter Transport and Storage Transport the inverter in its original packaging facing up and without exposing it to unnecessary shocks If the original package is no longer available us...

Страница 15: ...ng to qualified service personnel CAUTION Do not use this product if there is any damage to the unit CAUTION Do not use an extension cord between the SolarEdge EV Charger Cable and the EV Charging Sin...

Страница 16: ...er CAUTION This unit must be operated according to the operating specifications provided with the unit CAUTION Cutting the power optimizer input or output cable connector is prohibited and will void t...

Страница 17: ...ion refer to https www solaredge com sites default files optimizer input connector compatibility pdf IMPORTANT SAFETY FEATURE Modules with SolarEdge power optimizers are safe They carry only a low saf...

Страница 18: ...d power optimizers are mounted directly on the module frame regardless of racking system rail less or with rails For installation of frame mounted power optimizers refer to http www solaredge com site...

Страница 19: ...d to mount the power optimizer in a location protected from direct sunlight For frame mounted power optimizers follow the instructions supplied with the optimizers or refer to https www solaredge com...

Страница 20: ...f 9 10 N m 6 5 7 lb ft 4 Verify that each power optimizer is securely attached to the module support structure 5 Record power optimizer serial numbers and locations as described in Reporting and Monit...

Страница 21: ...rallel strings of unequal length that is the number of power optimizers in each string does not have to be the same The minimum and maximum string lengths are specified in the power optimizer datashee...

Страница 22: ...odules and the inverter the short circuit current ISC and the open circuit voltage VOC hold different meanings from those in traditional systems For more information about the SolarEdge system s strin...

Страница 23: ...g bracket kit Connection Unit sealing cover if applicable for use in case of inverter replacement Installation guide Identifying the Inverter Refer to the sticker on the inverter that specifies its Se...

Страница 24: ...mmunicating with the inverter OFF the EV Charger is not communicating with the inverter Green ON Charging Blinking 1 the EV Charger is plugged in but not charging Flickering 2 the EV Charger is ready...

Страница 25: ...utility grid Turning it OFF reduces the power optimizer voltage to a low safety voltage and inhibits exportation of power When this switch is OFF the inverter control circuitry remains powered up Inv...

Страница 26: ...king The inverter is being shut down DIP Switches Set the circuit breaker rating DIP switches see Figure 8 Figure 8 Connection Unit with EV Charger internal interfaces To set the circuit breaker ratin...

Страница 27: ...Edge inverters and power optimizers can be installed at a minimum distance of 50 m 164 ft from the shoreline of an ocean or other saline environment as long as there are no direct salt water splashes...

Страница 28: ...r the conduits as well 10 cm 4 from the right and left of the inverter 3 Position the mounting bracket against the wall pole and mark the drilling hole locations refer to for inverter and mounting bra...

Страница 29: ...of 4 0 N m 2 9 lb ft Figure 11 Hanging the inverter on the brackets 6 Optionally secure the Connection Unit bracket to the wall pole using 3 screws NOTE In case of inverter replacement with the Connec...

Страница 30: ...using a standard bolt 7 Insert the screws at the top of the inverter brackets and fasten the brackets together 8 Verify that all the brackets are firmly attached to the mounting surface Chapter 3 Ins...

Страница 31: ...the Connection Unit cover Release the four Allen screws and carefully move the cover horizontally before lowering it CAUTION When removing the cover make sure not to damage internal components SolarE...

Страница 32: ...Connection Unit Figure 15 Connection Unit AC Terminals Wire type Connect to terminal Line L PE grounding 1 Neutral N 6 Check that the wires are fully inserted and cannot be pulled out easily 7 Tighten...

Страница 33: ...Open the AC cable gland and insert the grounding cable through the AC gland 3 Strip 8mm of the grounding wire insulation seeFigure 14 4 Insert the grounding cable to the equipment grounding bus bar se...

Страница 34: ...DC connectors of each string to the DC and DC connectors according to the labels on the Connection Unit Figure 16 Connection Unit with MC4 Connectors Chapter 4 Connecting the AC and the Strings to th...

Страница 35: ...D per inverter is required In installations where the local electric code requires an RCD with a lower leakage setting the discharge current might result in nuisance tripping of the external RCD The f...

Страница 36: ...onnection is created between the mobile device and the inverter and the system firmware is upgraded Before activation Download register first time only and log in to SetApp on your mobile device Inter...

Страница 37: ...main distribution panel Open SetApp and follow the on screen instructions scan the inverter bar code move the ON OFF P switch to P position for 2 seconds and release The mobile device creates a Wi Fi...

Страница 38: ...orking voltage is reached This mode is indicated by the flickering green inverter LED When working voltage is reached the inverter enters Production mode and produces power The steadily lit green inve...

Страница 39: ...e available on the SolarEdge website at https www solaredge com sites default files feed in_limitation_application_note pdf Step 3 Verifying Proper Activation and Commissioning 1 Select Information an...

Страница 40: ...the top left corner of a status cell indicating an error The color indicates error severity red is top severity The error description or information appears on the screen Tap the error line for more i...

Страница 41: ...t power Voltage Vac The AC output voltage Frequency The AC output frequency P_OK xxx of yyy There is a connection to the power optimizers and at least one power optimizer is sending monitoring data XX...

Страница 42: ...and reactive power A negative value indicates a lagging CosPhi For more information refer to the Power Control Application Note available on the SolarEdge website at https www solaredge com sites def...

Страница 43: ...100 kW Voltage 277 Vac Frequency 60 9 Hz P_OK 31 0f 31 Optimizers Connected S_OK Server Connected Status Production Switch OFF CosPhi 1 00 Limit Export Country ITA Switch Off Production disabled Commi...

Страница 44: ...sful connection and communication with the specified server port NC Not Connected S_OK The connection to the monitoring platform is successful should appear only if the is connected to the server N A...

Страница 45: ...uary 1st Total Wh The inverter total energy If an external meter is installed the value displayed in this line depends on the meter type connected to the inverter and its location If a bidirectional m...

Страница 46: ...his line displays the exported or imported power Energy The total energy read by the meter The value displayed in this line depends on the meter type connected to the inverter and its location If a bi...

Страница 47: ...Installation Data Monitoring the site requires connecting the inverter to the monitoring platform using any of the wired or wireless options available from SolarEdge Refer to Setting Up Communication...

Страница 48: ...of power optimizers The monitoring platform includes a built in help system that guides you through the monitoring functionality For more information refer to https www solaredge com products pv moni...

Страница 49: ...installer access the monitoring platform site creation page at https monitoring solaredge com solaredge web p home createSites If you have not yet signed up go to https monitoring solaredge com solare...

Страница 50: ...nections before connecting the AC for easier access to the communication board CAUTION When connecting the communication cables make sure that the ON OFF P switch at the bottom of the inverter is turn...

Страница 51: ...a Wi Fi connection for connecting to the monitoring platform The Wi Fi access point is built into the inverter An antenna is required and available from SolarEdge for connection to the monitoring plat...

Страница 52: ...lity of each gland opening Unused openings should remain sealed Opening for cable size diameter Connection type 2 5 5 mm RS485 4 5 7 mm with cut Ethernet CAT5 6 2 4 mm with cut Antenna cable for wirel...

Страница 53: ...nnection and an 8 pin connector for power control devices The SolarEdge ZigBee or Wi Fi Plug in and the GSM Plug in can be connected to the communication board for optional wireless connection Figure...

Страница 54: ...l components SolarEdge will not be held responsible for any components damaged as a result of incautious cover removal Figure 19 Removing the inverter cover Removing the Connection Unit Cover 1 Turn O...

Страница 55: ...l surge protection devices For details refer to http www solaredge com files pdfs lightning_surge_ protection pdf To connect the Ethernet cable 1 Remove the inverter cover as described in Removing the...

Страница 56: ...Signal 100Base TX Signal T568B T568A 1 White Orange White Green Transmit 2 Orange Green Transmit 3 White Green White Orange Receive 4 Blue Blue Reserved 5 White Blue White Blue Reserved 6 Green Orange...

Страница 57: ...nnector to the RJ45 port on the communication board Figure 23 The RJ45 Ethernet connection 7 For the switch router side use a pre crimped cable or use a crimper to prepare an RJ45 communication connec...

Страница 58: ...he first and last inverters in the chain must be terminated as described on page 59 RS485 wiring specifications Cable type Min 3 wire shielded twisted pair a shielded Ethernet cable Cat5 5E STP may be...

Страница 59: ...erter Cover on page 53 2 Remove the seal from one of the openings in communication gland and insert the wire through the opening 3 Pull out the 6 pin RS485 terminal block connector as shown below Figu...

Страница 60: ...connect B A and G wires 7 Tighten the terminal block screws 8 Check that the wires are fully inserted and cannot be pulled out easily 9 Push the RS485 terminal block firmly all the way into the conne...

Страница 61: ...ing wire to the grounding bus bar in the Connection Unit Verifying the Connection After connecting and configuring a communication option perform the following steps to check that the connection to th...

Страница 62: ...es default files se inverter installation guide error codes pdf This document describes errors that appear in SetApp monitoring platform and LCD for inverters with LCD To identify the error types use...

Страница 63: ...OFF Blinking To identify the error type using the monitoring platform 1 Open the site dashboard and click the Layout icon 2 Right click the inverter and select Info from the menu The inverter details...

Страница 64: ...nections on the communication board are properly done 1Cx1 1Cx8 Over Current Press Charge Now EV Charger AC over current Press the Charge Now pushbutton on the Connection Unit see Figure 2 or Tap Char...

Страница 65: ...Connection Unit see see Figure 2 or Tap Charge Now on the EV Charger tab of the Monitoring App 1Cx6 Ground Disconnected Disconnect from EV Ground Disconnected Disconnect the EV Charger cable from the...

Страница 66: ...dge EV charger does not charge vehicles that require ventilation while charging If this error occurs the vehicle cannot be charged 1CxE 1CxF Charging retries ended Disconnect from EV Charging retries...

Страница 67: ...cross to straight connection No Internet connection Ping to google com failed Connect a laptop and check for internet connection If internet access is unavailable contact your IT admin or your intern...

Страница 68: ...nication option is properly configured 4 Use a method independent of the SolarEdge device to check whether the network and modem are operating properly For example connect a laptop to the Ethernet rou...

Страница 69: ...is 0V Power optimizer s output is disconnected Connect all power optimizer outputs String voltage not 0V but lower than number of optimizers Power optimizer s not connected in the string Connect all...

Страница 70: ...he string and that no module outputs are connected without a power optimizer If the problem persists proceed to the next step Power optimizer s malfunction 1 Disconnect the wires connecting the power...

Страница 71: ...1 1 Turn OFF the inverter ON OFF P switch and wait until the green LED is blinking indicating that the DC voltage is safe 50V or wait five minutes before continuing to the next step Turn OFF the Conn...

Страница 72: ...aker of the distribution panel 4 Open the Connection Unit cover Release the four Allen screws and remove the cover 5 Open the inverter cover as described in Removing the Inverter Cover on page 53 6 Di...

Страница 73: ...from the mounting bracket Figure 31 Mounting brackets NOTE If you remove the old inverter and do not immediately install a new one use insulation tape to isolate each of the AC and DC wires 10 Place...

Страница 74: ...nnection Unit cover Release the four Allen screws and remove the cover 4 Disconnect the DC cable from the MC4 Connectors and the AC wires from the terminal block 5 Open the inverter cover as described...

Страница 75: ...Figure 32 Disconnecting and connecting cables and wires between the inverter and Connection Unit EV Charging Single Phase Inverter Guide MAN 01 00583 1 5 74 Replacing the Connection Unit...

Страница 76: ...upwards through the openings 3 Open the Connection Unit bracket screws Figure 33 Connection Unit bracket 9 Disconnect the Connection Unit from the inverter by opening the two clips securing the Conne...

Страница 77: ...nverter connect the Meter wires if available to the RS485 1 terminal d Pull the AC wires through the inverter openings then using a Philips screwdriver connect the AC wires see Figure 32 12 Reconnect...

Страница 78: ...and termination DIP switches on page 78 for switch direction guidelines Table 1 Energy Meter ID DIP Switches Modbus Address ID 1 ID 2 ID 3 0 Down Down Down 1 Up Down Down 2 Down Up Down 3 Up Up Down...

Страница 79: ...installation guide 2 Remove the seal from one of the openings in the communication gland at the bottom of the inverter and insert the RS485 wires from the meter through the opening Figure 36 Meter co...

Страница 80: ...A B and G connections as long as The same color wire is used for all A pins the same color for all B pins and the same color for all G pins The wire for G is not from the same twisted pair as A or B 5...

Страница 81: ...001 Corrigendum 1 2001 A2 2005 DIN EN 60947 3 VDE 0660 107 2006 03 IEC 60364 7 712 2002 05 DIN VDE 0100 712 2006 06 In compliance with these standards follow the instructions below to disconnect DC po...

Страница 82: ...fault current and duration 16 20 18 5 20 23 20 27 5 20 A ms Residual Current Detector Residual Current Step Detector 300 30 mA Inrush current AC Peak Duration 2 8 20 Aac rms ms Max output overcurrent...

Страница 83: ...ighttime Power Consumption 2 5 W ADDITIONAL FEATURES Supported Communication Interfaces RS485 Ethernet ZigBee optional Cellular Optional Wi Fi STANDARD COMPLIANCE Safety Inverter IEC 62109 1 2 Grid Co...

Страница 84: ...grid Inverter Maximum Output Current A Minimum Fuse Rating A Maximum fuse rating A SE3680H 16 20 50 SE4000H 18 5 25 50 SE5000H 23 32 50 SE6000H 27 5 40 50 Inverter Maximum output current A Minimum fus...

Страница 85: ...on The default settings are in compliance with IEEE1547 Utility authorization is required to change these set points Voltage Range of Base Voltage Maximum Clearing Time Sec V 50 0 16 50 V 88 2 00 110...

Страница 86: ...V Charger Configuration Via the monitoring app Ethernet Wi Fi or ZigBee connection is required 2 EV Charger Unplugging Detection Yes current termination according to IEC 62196 STANDARD COMPLIANCE Safe...

Страница 87: ...4 5m option kg EV Charger Cable Operating Temperature Range 30 to 50 C Protection Rating connected to EV or with dust cap IP54 EV Charging Single Phase Inverter Guide MAN 01 00583 1 5 86 EV Charger a...

Страница 88: ...Mechanical Specifications The following figure provides inverter dimensions in mm in Figure 37 Inverter dimensions Mechanical Specifications 87 EV Charging Single Phase Inverter Guide MAN 01 00583 1 5...

Страница 89: ...indicated on the product SetApp mobile application or on the monitoring platform or by the LEDs if there is such an indication System configuration information including the type and number of panels...

Страница 90: ......

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