User Guide
Warranty & Contact
LIMITED WARRANTY
Sol Donum
™
warrants to the original consumer purchaser that this Vulcan product will be free
from defects in workmanship and material under normal consumer use during the applicable
warranty period identified in Paragraph 2, below, subject to the exclusions set forth in
Paragraph 5, below. This warranty statement sets forth Vulcan’s total and exclusive warranty
obligation. We will not assume, nor authorize any person to assume for us, any other liability in
connection with the sales of our products.
WARRANTY PERIOD
The warranty period for Sol Donum
™
products (whether purchased on a stand-alone basis or as
part of another system) is three years from the date of the original purchase; and the Vulcan
products will retain energy capacity of 80% at 10 years following the date of the original
purchase. In each case, the warranty period is measured starting on the date of purchase by the
original consumer purchaser. The sales receipt from the first consumer purchase, or other
reasonable documentary proof, is required in order to establish the start date of the warranty
period.
REMEDY
Sol Donum
™
will repair or replace (at Sol Donum’s option and expense) any Vulcan product
that fails to operate during the applicable warranty period due to a defect in workmanship or
material. If the product fails to comply with the Warranty, Seller will, in its sole discretion, either
(1) repair the product at no charge, using new or refurbished replacement parts, or (2)
exchange the Products with equivalent products (new or refurbished). If the product is repaired
or replaced under the Warranty, the remainder of the original warranty period will apply to the
repaired or replacement product. When a product or part is exchanged, any replacement item
becomes property of the consumer and the replaced item becomes property of Sol Donum
™
.
This warranty is not transferable to any subsequent owner of the product.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on Vulcan products is limited to the original consumer purchaser and is not
transferable to any subsequent owner.
EXCLUSIONS
This warranty does not apply to: (i) to damage caused by accident, abuse, misuse,
misapplication, negligence, force majeure events, or non-Seller products; (ii) to damage caused
Battery Energy Storage and Power Solutions
© Sol Donum
™
2022
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