SRU Problems
31
P/N: 1005278-01
T
roubles
hoot
ing
SRU Problems
The following is the most commonly encountered SRU problem.
SRU Cannot Connect to Receiver
Cause
Solution
The receiver is turned OFF.
If using a USB cable, the cable’s connectors are
improperly attached.
If using a USB cable, the cable is damaged.
If using Bluetooth wireless technology, the
incorrect port is selected.
Cleaning and Storing the Receiver
•
Use a clean cloth moistened with neutral detergent or water.
•
Never use an abrasive cleaner, ether, thinner benzene, or other solvents.
•
Always ensure the receiver is completely dry before storing it. Dry any moisture with a soft, clean cloth.
Getting Customer Support
If the troubleshooting hints and tips in this operator’s manual fail to remedy the problem, contact Sokkia
Customer Representative. For contact information, see “Getting Technical Support” on page 3.
• Ensure the receiver has power and is turned ON.
• Unplug the cable, then securely and properly reconnect it
to the receiver.
• Use an undamaged cable.
• Contact a dealer to purchase a new cable.
• Use a computer or receiver that has Bluetooth wireless
technology enabled/installed.
• Ensure the computer and receiver use the correct ports
for communication. For the GCX2 receiver, this is
Bluetooth or USB.