pg. 24
All jets lost power
while operating.
Obstruction in the plumbing.
1. Remove filter.
2. Check to see if the suction strainers are in
place and free of debris.
3. If these are clean and you still have weak jets:
A)
Unp lu g Hydr oMate
®
.
B)
Drain tub.
C )
Disconnect hoses.
D )
Separate HydroMate
®
from tub.
E)
Inspect the plumbing exposed by opening
the unions for obstructions such as hair,
leaves, string, plastic bags, etc.
F )
Clean and flush the HydroMate
®
with
full pressure from a garden hose
placed in the top hose connector of the
HydroMate
®
.
4. If no obstructions were found and there is
still no power, debris is probably lodged
inside the pump. Contact your Softub
dealer for service.
Tub and/or
HydroMate
®
leaks
water.
A leak will typically be observed
where HydroMate
®
attaches to
the tub.
1. Dry the area.
2. Check that hose clamps are tight.
3. Identify origin of leaking water.
A)
Check tub for water at bottom hose
connection or around the bottom edge of tub.
B)
Check the HydroMate
®
for water at
HydroMate
®
side of hose connection or
under the HydroMate
®
.
4. Most tub leaks can be easily patched with a
Softub vinyl repair kit available from your
dealer (see instructions on repair kit).
5. A leaking HydroMate
®
should be returned to
your dealer. Unplug, drain tub and contact
your Softub dealer.
TUB SQUEEZING
We have designed the Softub to be completely portable in every way possible. Because of its large
diameter it would be next to impossible to roll it down the stairs and into your basement. Therefore, we
have developed a different method so that you can get it into your basement. Please contact your
Softub dealer for instructions on how to properly
“squeeze” your tub.
