pg. 20
Storing & Transporting
We recommend using a
Softub
Transport Cover or Softub Exterior Tub Cover
to store and protect your
Softub when not in use. Store the Hydromate
®
pump unit in an area with above freezing temperature. Before
re-packing, make sure all components are completely dry and clean. The Softub and bi-fold lid must be stored
flat.
IMPORTANT!
Be sure nothing is placed on top of the Softub when it is stored away. Do not store empty in
direct sunlight.
For transporting, a
Softub Transport Cover
is available from your Softub dealer. This cover will protect your
Softub during transporting from one location to another. Ensure the Softub is securely strapped down using a
strapping device of at least
2” wide. Protect the surfaces of the Softub where the straps are holding the Softub
with corner strap protectors, cardboard or cloth rags.
Water Level
Always keep the water level at least 5cm (2 inches) above the top jet. This will ensure that the jets do not spray
water out of the tub, as well as not overworking the motor. The lid should not float on the water when covered;
this would indicate an over-filled tub.
Filling & Draining
To Fill
– Preferably use warm water to fill, making sure the water temperature is not over 40°C (104°F). This
will greatly reduce the time needed for the initial warm up; warm household water may be used, provided you
are not using a water softening device on your household water. Softened water is considered chemically
treated and causes difficulty in balancing the chemistry of the water and should not be used to fill your Softub.
Fill the hot tub slowly (over a period of a few hours).
This will allow your home’s water heater to recover and
supply enough warm water. Ensure all creases and wrinkles are smoothed out taking extra time around the
seat on the Softub 300 to ensure a proper fit.
Empty and clean your Softub 3-4 times a year or when the water chemistry becomes difficult to manage.
Always unplug the motor unit before draining the tub. Your tub should be drained using a garden hose as a
siphon, or a submersible pump.
NOTE: When using a submersible pump, do not allow the suction end to directly contact the vinyl as this may
damage the vinyl and void the warranty.
SERVICE
Your Softub has been designed with minimal service requirements. There are no user serviceable parts in the
HydroMate
®
.
Do not
open the HydroMate
®
as this will void the warranty. If you have an operational problem,
carefully go through the steps outlined in the trouble shooting section. If you are still having a problem, call
your local Softub dealer.
