SoftBank 809SH, Руководство пользователя

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Appendix
809SH
Q. Transmission fails
A. Signal may be weak. Move to where signal is stronger.
A. Check Battery of Wi-Fi router. If Battery is low,
charge Battery with computer using USB Cable or AC
Charger (optional).
A. Confirm that Wi-Fi router and WLAN device, computer,
etc. are properly connected via WLAN or USB Cable.
A. If Wi-Fi router is connected via WLAN, power off Wi-Fi
router, then power on again.
A. If Wi-Fi router is connected using USB Cable, remove
Wi-Fi router from PC, then reconnect.
A. Some WLAN devices may stop when no data transfer
is made for a certain period of time. See WLAN device
user guide.
A. If problem persists, restart computer, then reconnect
to Wi-Fi router.
Q. Transmission from WLAN device connected to Wi-Fi
router fails
A. Confirm that SIM Card is recognized.
A. Confirm that Wi-Fi router is properly connected to
mobile network. When connected to mobile network,
icon (
) appears on Home Screen indicating mobile
network connection established.
A. Data traffic is unavailable during Wi-Fi router
software update. Try to connect after software is
updated.
Q. Transmissions are slow
A.
When appears on Wi-Fi router status bar,
communication speed slowdown has started based on
your data usage. For details, see "
Operation for Setting
Data Traffic ."
A. Signal may be weak. Move to where signal is stronger.
A. Connection may be poor. Try again later.
A. Interference with nearby WLAN device etc. may occur.
Change Wi-Fi router channel or connect with USB Cable.
For details about changing WLAN channel, see "
Wi-Fi
Advanced Settings ."
A. Using TV, radio or microwave oven may cause
interference signal reception of Wi-Fi router. Use them
apart from Wi-Fi router or turn them off to check if
they interfere Wi-Fi router signal reception.
A. If temperature of Wi-Fi router remains high for a long
time, communication may be restricted. Try to connect
after a while.
A. If Wi-Fi router is covered with cover or case, remove
it.
Q. Forgot PIN/Unknown PIN Unblocking Key (PUK)/SIM
Card is locked
A. Contact Customer Service .
Q. SIM Card is not recognized/recognized as an invalid SIM
Card
A. Check whether SIM Card is properly inserted. For
details, see "
Installing SIM Card ."
A. Check SIM Card for damage.
A. Check SIM Card IC chip for scratches/corrosion.
A. Dirt on SIM Card (particularly on IC chip) may prevent
recognition. Clean it with a soft cloth.
A. Contact Customer Service .
Q. Unsure if logged on Administrator
A. For Windows 10, follow these steps to check.
Right-click the Start menu Control Panel
User Accounts Confirm that account type is
"Administrator."
A. For Windows 8.1, follow these steps to check.
Move the pointer into the upper-right or lower-
right corner
charm Control Panel
Change your account type in "User Accounts
and Family Safety" Confirm that account type is
"Administrator."
A. For Windows 8, follow these steps to check.
Move the pointer into the upper-right or lower-
right corner
charm Control Panel
Change your account type in "User Accounts
and Family Safety" Confirm that account type is
"Administrator."
A. For Windows 7, follow these steps to check.
Start menu Control Panel User Accounts
and Family Safety User Accounts Confirm
that account type is "Administrator."
A. For macOS Mojave 10.14.6, follow these steps to
check.
In the Apple menu, System Preferences
Users & Groups Confirm that account type is
"Administrator."
Q. "Out of service area" indication appears when outside
Japan
A. Make sure that Network Search Mode for International
Roaming is Automatic. For details, see "
International
Roaming ."
Q. Resetting factory defaults (Reset)
A. Reset Wi-Fi router from the Touch Menu or Web UI. For
details, see "
Front/Top/Bottom " (for Touch Menu) or
" Resetting Wi-Fi Router " (for Web UI).
Q. Old phone number appears on Web UI
A. Old phone number may still appear in Web UI depending
on subscription terms or cancellation method.