SOFAR 3K~6KTLM-G2
User manual
Copyright © Shenzhen SOFARSOLAR Co., Ltd
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installer’s facilities to receive a faultless and functioning product,
SOFARSOLAR may, in its
sole discretion, offer a rebate to
the End User or local installer/electrician to cover the on-site service labour
under the following conditions:
The rebate will be eligible ONLY to the party who has carried out on-site service
for the purported faulty or otherwise defective Product;
The purported faulty or otherwise defective Product has been returned in the
original replacement product packaging to SOFARSOLAR and deemed to have
workmanship or material defects upon testing and inspection by SOFARSOLAR.
If the purported faulty or otherwise defective Product is deemed free of faults
and defects that would qualify a replacement under these Terms and Conditions,
then SOFARSOLAR is entitled to charge a retail price of the Product(s),
shipping and packaging and any associated labour cost in replacing the
purported faulty or otherwise defective Product;
SOFARSOLAR must be contacted prior to the site visit for authorisation. If the
site is not located in a metropolitan area in Australia or if the installer is unable
to be on-site, the End User must engage their own electrician to carry out and
complete the on-site service;
The service rebate must be claimed strictly within two (2) months of the date
upon which the on-site service is authorised by SOFARSOLAR.
SOFARSOLAR retains the right to arrange the warranty service for the End User
and to use third parties for performing any warranty services. SOFARSOLAR
retains full title and ownership of the supplied replacement Product(s) until the
purported faulty or otherwise defective Product has been received in accordance
with these terms and conditions.
The End User may contact the dealer (SOFARSOLAR authorised dealer or
distributor) or installer if the Product is faulty or otherwise defective.
