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EEBc500-int-Z
trouBLESHootinG
Performance problems often result from little things that you can fix yourself. Please read through this table for a possible
solution if a problem occurs.
ProBLEM
PoSSiBLE cAuSE
SoLution/rEASonS
No reading on the display
or “Connected” LED is not
on.
Clamps are not making a good connection.
AC cord and/or extension cord is loose.
No power at receptacle.
Clamp polarity reversed.
Check for poor connection at battery and frame. Make sure
connecting points are clean.
Check power cord and extension cord for loose fitting plug.
Check for open fuse or circuit breaker supplying AC outlet.
Verify and reverse the battery clamps.
Short or no start cycle
when cranking engine.
Failure to wait 3 minutes (180 seconds)
between cranks.
Clamps are not making a good connection.
AC cord and/or extension cord is loose.
No power at receptacle.
The charger may be heated up.
Battery may be severely discharged.
Wait three minutes or until the display reads
and the Charging
LED is on.
Check for poor connection at battery and frame. Make sure
connecting points are clean.
Check power cord and extension cord for loose fitting plug.
Check for open fuse or circuit breaker supplying AC outlet.
The internal thermal protector may have tripped and needs a little
longer to close. Wait until it automatically resets and try again.
On a severely discharged battery, charge for 10 to 15 minutes in
the 15 amp manual rate to help assist in cranking.
Charger makes a loud
buzz or hum.
Transformer laminations vibrate (buzz).
No problem, this is a normal condition.
Display reading stays high. Battery severely discharged.
Wrong battery voltage selected.
Continue charging battery for two more hours. If problem
continues; call your Snap-on representative.
Make sure BATTERY VOLTAGE switch is properly set for 6V, 12V
or 24V selection.
Charger is connected
correctly but charging is
not taking place.
Battery is severely discharged.
If your battery does not have one volt, you need to switch to the
Manual mode for a few minutes until the charging begins and then
switch back to Automatic mode in the desired charge rate.
Clicking noise from
charger.
Circuit breaker is cycling (manual mode
only).
Battery is defective.
Shorted battery clamps.
Severely discharged battery, but otherwise
a good battery.
Reverse connections at battery.
The settings may be wrong. Check the charger settings.
Have the battery checked.
Circuit breaker cycles when current draw is too high.
Check for shorted cables and replace if necessary.
Allow charging to continue until battery has a chance to recover
sufficiently to take a charge. If more than 20 minutes, stop
charging and have the battery checked.
Correct the lead connections.
“Charging” LED is flashing.
The battery is sulfated.
A sulfated battery will eventually take a normal charge if left
connected. The charger will continue to charge with a low current
for up to 10 hours to recover the battery. If the battery will not take
a charge after 10 hours, have it checked.
