15
Trouble shooting
Problem
Possible Cause
Prevention / Cure
Burner will not light
LP cylinder regulator knob is “off”
Make sure regulator is securely attached to the LP cylinder,
turn LP cylinder regulator to “Open”
LP cylinder is low or empty
Check if LP cylinder is empty. If empty, replace.
LP cylinder gas leak
1.
Turn LP cylinder regulator to “OFF”
2.
Wait 5 minutes for gas to clear
3.
Follow “Leak Testing” in the owner’s manual
Coupling nut and regulator not fully
connected
See section on “Connecting Hose and Regulator”
Obstruction of gas flow
Clean burner venturi
Burner may not be properly seated
Reseat burner and valve. Refer to “Burner Assembly/
Maintenance” instructions
Spider webs or insect nest in
venturi
Clean venturi and burner assembly
Burner ports clogged or blocked
Clean burner ports
Battery needs to be changed
Replace the battery (follow assembly step for inserting
battery)
Wires or electrode covered with
cooking residue
Clean wire and/or electrode with rubbing alcohol
Electrode and burners are wet
Wipe dry with cloth
Electrode cracked or broken -
sparks at crack
Replace electrode
Wire loose or disconnected
Reconnect wire or replace electrode/wire assembly
Wire is shorting (sparking) between
ignitor and electrode
Replace ignitor wire/electrode assembly
Bad ignitor
Replace ignitor
Grill does not get hot
enough
Out of gas
Replace LP cylinder
Irregular flame pattern.
Flame does not run full
length of burner
Burner ports are clogged or
blocked. Air shutter on burner
needs adjustment
Clean burner ports. See section on “Burner Adjustment”
Flame is yellow or
orange
New burner may have residual
manufacturing oils
Burn grill for 15 minutes on “HIGH” with the lid closed
Spider webs or insect nest in
venturi
Clean venturi and burner assembly
Food residue, grease, etc.
Clean burner assembly
Poor alignment of valve to burner
venturi. Air shutter on burner needs
adjustment
Make sure burner venturi is properly engaged with regula-
tor stem. Loosen screw at burner venturi. The air shutter
should be between 1/8”-1/4” for proper air and gas mixture.
