CWC 611
19
10 TROUBLESHOOTING
How to deal with any problems without calling the after-sales service
PROBLEM
POSSIBLE CAUSE
POSSIBLE REMEDY
Led 6 does not light up
Mains power failure
Check electrical mains connection.
Washing program does not
start
The dishwasher has not yet finished
filling.
Wait for the end of the
“FILL”
phase
Poor washing results
Spray arm washing holes blocked by
dirt or limescale
Remove spray arms and clean them (routine
checks).
Filter fouled
See “Cleaning the filter during the day”
Too little or unsuitable detergent or
rinse aid.
Check type and quantity of detergent.
No or not enough detergent or rinse
aid being supplied: detergent or rinse
aid not being taken from the relative
container.
Check that the intake filter is not fouled. If you are
unable to solve the problem, call the after-sales
service.
Plates/glasses badly arranged
Arrange plates/glasses correctly.
Low washing temperature
Check tank temperature shown on the display, call
the after-sales service if less than 50°C
Inappropriate programme set
Increase wash programme duration, especially if
dirt has dried on.
Inadequate rinsing
Dynamic pressure of mains water
insufficient
Spray arm nozzles fouled
Limescale in boiler
Check mains water pressure. Check that water
intake filter is not fouled. Clean rinsing nozzles.
If you are unable to solve the problem,
call the after-sales service.
Stains on glasses and cutlery
Rinse aid unsuitable or not being
delivered correctly.
Water hardness above 12°f or large
amounts of dissolved salts
Check container of rinse aid and whether it is
suitable for the type of mains water. If the problem
persists, contact the after-sales service.
Water in tank after pump-out
Drain hose incorrectly positioned or
partially obstructed.
Check that the dishwasher hose and drain are
unobstructed and the drain is not too high up; see
connection diagram.
Dishes not properly dried
Low rinsing temperature due to
Thermostop OF and/or water intake
temperature below 50°
Check that the water supplying the
appliance is at least at 50°
Rinse aid being delivered properly
If the problem persists call the after-sales service.
