QuickServer Start-Up Guide
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Appendix B Troubleshooting
Appendix B.1. Communicating with the QuickServer Over the Network
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Confirm that the network cabling is correct.
•
Confirm that the computer network card is operational and correctly configured.
•
Confirm that
there is an Ethernet adapter installed in the PC’s Device Manager List, and that it is
configured to run the TCP/IP protocol.
•
Check that the IP netmask of the PC matches the QuickServer. The Default IP Address of the
QuickServer is 192.168.2.X, Subnet Mask is 255.255.255.0.
o
Go to Start|Run
o
Type in “ipconfig”
o
The account settings should be displayed.
o
Ensure that the IP Address is 102.168.2.X and the netmask 255.255.255.0
•
Ensure that the PC and QuickServer are on the same IP Network, or assign a Static IP Address
to the PC on the 192.168.2.0 network.
Appendix B.2. Regarding Subnets and Subnet Masks
RFC standards allocate the IP Address range of 192.0.0.0 through to 223.255.255.255 to be used in
Class-C subnetting (subnets listed as 255.255.255.xxx, where xxx can vary based on filtering required).
Consequently, the IP stack for this product will not allow any IP Addresses in this range to be allocated a
subnet that does not fall within the Class C range.
