2
LIMITED WARRANTY
Limited Warranty Statement:
SMC Networks, Inc. (“SMC”) warrants its
products to be free from defects in workmanship and materials, under
normal use and service, for the applicable warranty term. All SMC products
carry a standard 90-day limited warranty from the date of purchase
from SMC or its Authorized Reseller. SMC may, at its own discretion, repair or
replace any product not operating as warranted with a similar or
functionally equivalent product, during the applicable warranty term. SMC will
endeavor to repair or replace any product returned under warranty
within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty
by registering new products within 30 days of purchase from
SMC or its Authorized Reseller. Registration can be accomplished via the
enclosed product registration card or online via the SMC web site.
Failure to register will not affect the standard limited warranty. The Limited
Lifetime warranty covers a product during the Life of that Product,
which is defined as the period of time during which the product is an “Active”
SMC product. A product is considered to be “Active” while it is
listed on the current SMC price list. As new technologies emerge, older
technologies become obsolete and SMC will, at its discretion, replace an
older product in its product line with one that incorporates these newer
technologies. At that point, the obsolete product is discontinued and is no
longer an “Active” SMC product. A list of discontinued products with their
respective dates of discontinuance can be found at:
http://www.smc.com/index.cfm?action=customer_service_warranty
.
All products that are replaced become the property of SMC. Replacement
products may be either new or reconditioned. Any replaced or repaired
product carries either a 30-day limited warranty or the remainder of the initial
warranty, whichever is longer. SMC is not responsible for any
custom software or firmware, configuration information, or memory data of
Customer contained in, stored on, or integrated with any products
returned to SMC pursuant to any warranty. Products returned to SMC should
have any customer-installed accessory or add-on components, such
as expansion modules, removed prior to returning the product for replacement.
SMC is not responsible for these items if they are returned with
the product.
Customers must contact SMC for a Return Material Authorization number prior
to returning any product to SMC. Proof of purchase may be