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When you contact your network supplier for assistance, have the following
information ready:
_ Product model name, part number, and serial number
_ A list of system hardware and software, including revision levels
_ Diagnostic error messages
_ Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section on
how to contact SMC.
Support from SMC
If you are unable to obtain assistance from the SMC
online technical resources or
from your network supplier, SMC offers technical telephone support services.
To
find out more about your support options, call the SMC technical telephone
support phone number at the location nearest you.