CHAPTER 7
TROUBLESHOOTING
47
Resolving Screen Share issues for Windows
computers
What is Screen Sharing?
If your computer is on the same network as the SMART kapp iQ Pro interactive flat panel, you
can use the interactive flat panel's Screen Sharing app to share audio and video content from
your computer to the interactive flat panel.
How do I share content from my Windows computer?
l
Use the Chrome browser. See
l
You can purchase AirParrot, an application that allows you to share your display, an
application, audio or a media file. See
airsquirrels.com/airparrot/features/win
.
l
If you’re sharing content using the Google Cast extension, see Use Chromecast with your
Chromebook (
support.google.com/chromebook/answer/3289520
).
l
If you’re sharing content using AirParrot, see
AirParrot 2 does not see a Chromecast in our
office
(
help.airsquirrels.com/support/solutions/articles/1000195447-airparrot-2-does-not-see-
) or
Can I extend my desktop on Windows 1
0
help.airsquirrels.com/support/solutions/articles/1000199265-can-i-extend-my-desktop-on-
).
Why can’t I find my SMART kapp iQ Pro interactive flat panel’s name in
the list of devices?
l
Make sure your computer is on the same network as the board.
l
If your board is using a wired network connection, try connecting it to a wireless network.
Wired and wireless networks don’t often share the same network subnet. Connecting the
interactive flat panel to a wireless network might help the connection between the interactive
flat panel and a mobile device or computer that’s connected wirelessly.
l
Make sure the interactive flat panel and computer have the correct date and time set. See
Adjusting SMART kapp iQ settings in the
SMART kapp iQ Pro interactive flat panel
administrator’s guide
) for more information. See your computer’s
user guide for more information.
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