SMART BOARD 8055i-G5, Руководство администратора

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Chapter 6
33 smarttech.com/kb/171000
Chapter 6: Troubleshooting
Resolving issues with the SMART kapp app 33
Resolving issues with the interactive flat panel 33
Using the indicator light to resolve common issues 33
Resolving presence detection issues 34
Resolving image issues 35
Resolving touch issues 35
Resolving connected computer issues 36
Locating the interactive flat panel serial number 37
Using SMART software to resolve issues 37
Using the SMART Connection Wizard 37
Using SMART Diagnostics 38
This chapter helps you solve issues that can occur with the SMART kapp app and the
interactive flat panel.
NOTE
You can also refer to the Master troubleshooting guide ( smarttech.com/kb/171103 ).
Resolving issues with the SMART kapp app
To resolve issues with the SMART kapp app, refer to the SMART kapp iQ board user’s guide (see
Resources for users on page 10).
Resolving issues with the interactive flat panel
To resolve issues with the SMART kapp iQ Pro interactive flat panel, review the following
information. If the issues persist or aren’t covered in the following information, contact SMART
Support ( smarttech.com/contactsupport ).
Using the indicator light to resolve common issues
The Standby button on the front control panel also functions as an indicator light. You can use the
indicator light to resolve common issues with the interactive flat panel. For more information, see