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CHAPTER 6

TROUBLESHOOTING

smarttech.com/kb/171000

Front control panel

on page 5.

Resolving presence detection issues

Use the following table to resolve presence detection issues:

Symptom

Cause

Solution

The interactive flat panel isn’t turning
on.

Presence detection isn’t enabled.

Enable presence detection (see
page 43).

There isn’t enough difference between
the room temperature and human body
temperature.

Reduce the room temperature.

You aren’t within 16' (5 m) of the
interactive flat panel.

Move closer to the interactive flat panel
or make bigger motions.

There is glass, acrylic or similar material
between you and the
interactive flat panel.

Remove the material.

The interactive flat panel isn’t turning off
when people leave the room.

Presence detection isn’t enabled.

Enable presence detection (see
page 43).

The time before the
interactive flat panel automatically turns
off is too long.

Reduce the time before the
interactive flat panel automatically turns
off (see page 43).

The interactive flat panel is turning on
after it has been turned off.

The re-enable time is too short to allow
you to exit the room before the sensor
starts detecting motion again.

Increase the re-enable time (see
page 43).

Sunlight is hitting the
interactive flat panel.

Close any blinds or shades.

There is glass, acrylic or similar material
between you and the
interactive flat panel.

Remove the material.

The interactive flat panel is turning on
when people aren’t present.

There’s a sudden temperature change
in the room (for example, humidifier
emission, air conditioning or heating
system).

Remove the source of major
temperature fluctuation.

Sunlight is hitting the
interactive flat panel.

Close any blinds or shades.

The interactive flat panel is turning off
when people are present.

Over time, presence detection
averages the room temperature so
people’s body temperature becomes
part of the ambient temperature.

Increase the time before the
interactive flat panel automatically turns
off (see page 43).

Содержание BOARD 8055i-G5

Страница 1: ...smarttech com docfeedback 171000 ADMINISTRATOR S GUIDE FOR SMART KAPP iQ PRO 55 65 AND 75 INTERACTIVE FLAT PANELS ...

Страница 2: ...Apple Inc registered in the U S and other countries Google Google Play Android and Chrome are trademarks of Google Inc The Bluetooth word mark is owned by the Bluetooth SIG Inc and any use of such marks by SMART Technologies ULC is under license All other third party product and company names may be trademarks of their respective owners Copyright notice 2016 SMART Technologies ULC All rights reser...

Страница 3: ...r to the interactive flat panel are properly bundled and marked to avoid a trip hazard l Do not insert objects inside the cabinet ventilation holes because they could touch dangerous voltage points and cause electric shock fire or product damage which may not be covered by the warranty l Do not place heavy objects on the power cable Damage to the cable could cause shock fire or product damage whic...

Страница 4: ...henolethoxylat einem Stoff der nach Artikel59 der Verordnung EG Nr 1907 2006 REACH auf der Liste der Stoffe mit einem beträchtlichen Risiko steht Οι πένες αυτού του προϊόντος χρησιμοποιούν μια κολλητική ουσία που περιέχει αιθοξυλιω μένη εννεϋλοφ αινόλη μια υποψήφ ια ουσία που προκαλεί πολύ μεγάλη ανησυχία σύμφ ω να με τον Κανονισμό REACH της ΕΕ ΕΚ 1907 2006 Los rotuladores de este producto emplean...

Страница 5: ...ınonilfenoletoksilat içeren bir yapıştırıcıyı kullanmaktadır 本产品所用之墨笔采用之黏胶含有壬基酚聚氧乙烯醚 nonylphenol ethoxylate 根据欧盟REACH法规 EC 1907 2006 此化学物为极受关切化学物名单上之候选化学物之一本產品所用之墨筆採用之黏膠含有壬基酚聚氧乙烯醚 nonylphenol ethoxylate 根據歐盟 REACH 法規 EC 1907 2006 此化學物為極受關切化學物名單上之候選化學物之一 CAUTION l Before you clean the interactive flat panel s screen shut down or disconnect the computer Otherwise you may scramble the desktop icon...

Страница 6: ...two conditions 1 This device may not cause harmfulinterference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digitaldevice pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmfulinterference in a...

Страница 7: ... in the band 5725 5825 MHz shallcomply with the e i r p limits specified for point to point and non point to point operation as appropriate iv Users should also be advised that high power radars are allocated as primary users i e priority users of the bands 5250 5350 MHz and 5650 5850 MHz and that these radars could cause interference and or damage to LE LAN devices Avertissement Le guide d utilis...

Страница 8: ...IMPORTANT INFORMATION vi smarttech com kb 171000 équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps ...

Страница 9: ...hapter 3 Connecting power and devices 15 SMART kapp iQ Pro 55 and 65 connector panel 15 SMART kapp iQ Pro 75 connector panel 16 Connecting power 17 Connecting the room computer 18 Connecting cables for a guest laptop 18 Connecting external speakers 19 Chapter 4 Setting up the interactive flat panel 21 Turning on the interactive flat panel and room computer for the first time 21 Installing SMART Me...

Страница 10: ...5 and 65 on screen display menu 40 SMART kapp iQ Pro 75 on screen display menu 44 Appendix B Remotely managing the interactive flat panel 49 Connecting a computer to the interactive flat panel 49 Configuring the computer s serial interface settings 50 Power modes 51 Commands and responses 51 SMART kapp iQ Pro 55 and 65 command inventory 53 SMART kapp iQ Pro 75 command inventory 59 Appendix C Hardw...

Страница 11: ...rces for administrators 9 SMART Meeting Pro software installation documentation 9 Training 9 Support center and knowledge base 9 Resources for others 9 Resources for decision makers 9 Resources for installers 10 Resources for users 10 This chapter introduces SMART kapp iQ Pro interactive flat panels the SMART kapp app and this guide About this guide This guide explains how to set up and maintain a...

Страница 12: ...organizations Other documentation and resources are available for individuals who use interactive flat panels About the interactive flat panel The SMART kapp iQ Pro interactive flat panel features SMART s proprietary DViT Digital Vision Touch technology on an LCD screen with e LED backlight Models Three models of SMART kapp iQ Pro interactive flat panel are available l SMART kapp iQ Pro 55 l SMART...

Страница 13: ...Name More information Pictured 1 Screen Page 4 2 Cameras Page 4 3 Reflective tape channel Page 4 4 Front control panel Page 5 5 Pen with eraser 2 Page 6 6 Presence detection sensor Page 7 Not pictured 7 Speakers Page 7 8 Connector panel Page 15 9 Menu control panel Page 39 10 USB receptacle Page 7 11 Accessory slot Page 7 ...

Страница 14: ... and reflective tape channel Cameras in the corners of the screen track finger and pen positions across the display The screen is bordered by a channel that contains reflective tape For information on cleaning the camera windows and reflective tape see Cleaning the camera windows and reflective tape on page 29 CAUTION l Keep the reflective tape dry l Do not remove or damage the reflective tape IMP...

Страница 15: ...e using the front control panel In normal operation all buttons are white The Standby button also functions as an indicator light Indicator light Status Troubleshooting Solid white Normal operation N A Off Not receiving power Confirm the interactive flat panel s power cable is connected to the power outlet see page 17 Flick the power switch to the ON I position see page 21 1Press and hold to reset...

Страница 16: ...r Verify the connections to the room computer see page 18 Switch to the room computer s input source see page 22 Slowly flashing white SMART Board service not running on the connected computer Ensure that SMART Product Drivers is installed and that the SMART Board service is running Pens with erasers The interactive flat panel comes with two pens with erasers attached The interactive flat panel s ...

Страница 17: ...s can be changed with the on screen display menu For more information see Proximity on page 43 Speakers The interactive flat panel includes two 10 W integrated side firing speakers You can connect external speakers if desired see Connecting external speakers on page 19 USB receptacle If the AM30 appliance is in the accessory slot you can connect a USB drive to update the appliance s software OR If...

Страница 18: ...Google Play store to download the SMART kapp app After they download and install the app they can use it to connect to the interactive flat panel NOTE The SMART kapp app is available only if the AM30 appliance is installed in the accessory slot see Accessory slot on the previous page About SMART software To take full advantage of the SMART kapp iQ Pro interactive flat panel s features install the ...

Страница 19: ...om computer and 25 SMART Meeting Pro software personal licenses to install on users computers To install SMART Meeting Pro software refer to the SMART Meeting Pro software system administrator s guide smarttech com kb 170518 Training The SMART training website smarttech com training includes an extensive library of training resources you can consult as you learn how to set up and maintain the inte...

Страница 20: ... installation instructions are available for download Model Specifications SMART kapp iQ Pro 55 SMART kapp iQ Pro 65 smarttech com kb 170836 SMART kapp iQ Pro 75 smarttech com kb 170996 Installers should also refer to Considerations for non standard installations smarttech com kb 171035 Resources for users Users can refer to the SMART kapp iQ board user s guide for information about using the inte...

Страница 21: ...ounting of the interactive flat panel can result in injury and product damage Before mounting the interactive flat panel Remember the following before mounting the interactive flat panel l Review the environmental requirements in the interactive flat panel s specifications l Save all product packaging so that it s available if you need to transport the interactive flat panel If the original packag...

Страница 22: ...than 7 mm l Because the receptacles might not be easily accessible after the installers mount the interactive flat panel consider connecting cables for power computers and other devices while the interactive flat panel is still in its packaging see Chapter 3 Connecting power and devices on page 15 l Before turning on the interactive flat panel for the first time clean the camera windows and reflec...

Страница 23: ...t l Do not install the interactive flat panel in an area where it will be subjected to strong vibrations or dust l Choose a location that s far from bright light sources such as windows and strong overhead lighting Infrared IR lighting can cause issues with the performance of the cameras and can lead to unintentional or missed touches l Do not install the interactive flat panel near where the main...

Страница 24: ...4 smarttech com kb 171000 Choosing a height Consider the general height of the user community when you choose the height for the interactive flat panel SMART recommends mounting the interactive flat panel so that its top is 6 5 1 9 m from the floor ...

Страница 25: ...nting the SMART kapp iQ Pro interactive flat panel but before setting it up you need to connect it to power and devices SMART kapp iQ Pro 55 and 65 connector panel The following diagram and table present the connectors on SMART kapp iQ Pro 55 and 65 interactive flat panels No Connector Connects to Notes 1 RS 232 Room control system See page 49 2 USB Micro A N A This connector is a service port 3 S...

Страница 26: ...p iQ Pro 75 connector panel The following diagram and table present the connectors on SMART kapp iQ Pro 75 interactive flat panels No Connector Connects to Notes 1 USB Micro A N A This connector is a service port 2 RS 232 Room control system See page 49 3 Stereo 3 5 mm External speakers See page 19 4 USB Type B Guest laptop touch See page 18 for more information 5 DisplayPort Guest laptop video Se...

Страница 27: ...I Room computer video The HDMI cable should be HDMI 1 4 compliant and no longer than 16 5 5 m See page 18 for more information NOTE The connectors on the AM30 are for service use only Connecting power Connect the supplied power cable from the AC power inlet on the bottom of the interactive flat panel to a power outlet NOTE Refer to the interactive flat panel s specifications for power requirements...

Страница 28: ...nectors available for guest laptops SMART kapp iQ Pro 55 SMART kapp iQ Pro 65 SMART kapp iQ Pro75 You can install cables that enable users to connect a guest laptop to the interactive flat panel from another location in the room such as on a conference table By installing these cables you make use of connectors that might not be accessible when the interactive flat panel is wall mounted Connect US...

Страница 29: ...or to the interactive flat panel are properly bundled and marked to avoid a trip hazard Connecting external speakers The interactive flat panel includes two 10 W speakers However you can connect external active speakers using the stereo 3 5 mm connector SMART kapp iQ Pro 55 SMART kapp iQ Pro 65 SMART kapp iQ Pro 75 ...

Страница 30: ......

Страница 31: ...d devices see Chapter 3 Connecting power and devices on page 15 you can turn on and set up the interactive flat panel Turning on the interactive flat panel and room computer for the first time Turn on the interactive flat panel after mounting it and connecting power and devices To turn on the interactive flat panel for the first time 1 Turn on the interactive flat panel by flicking the power switc...

Страница 32: ...n Input source HDMI1 Room computer if the room computer is connected to the interactive flat panel OR Guest laptop if a guest laptop is connected to the interactive flat panel HDMI2 Guest laptop SMART kapp iQ Pro 75 interactive flat panels only DisplayPort Guest laptop SMART kapp iQ Pro 75 interactive flat panels only OPS HDMI SMART kapp iQ functionality if the AM30 is installed in the accessory s...

Страница 33: ... the presence detection sensor 30 Maintaining ventilation 30 Preventing condensation 30 Maintaining pens 31 Removing and transporting the interactive flat panel 31 Removing the interactive flat panel 31 Transporting the interactive flat panel 32 This chapter describes common maintenance procedures for the interactive flat panel Resetting the interactive flat panel and AM30 You can reset the intera...

Страница 34: ...eractive flat panel firmware l Only one interactive flat panel can be connected to the computer during the firmware update l Do not disconnect the interactive flat panel from your computer during the firmware update l Do not touch the interactive flat panel screen or input button during the firmware update l Do not turn off your computer or the interactive flat panel during the firmware update To ...

Страница 35: ...Pro software system administrator s guide see SMART Meeting Pro software installation documentation on page 9 NOTES l If you didn t install SPU you can download updates to SMART Meeting Pro software and other SMART software from smarttech com downloads l Even if you installed SPU you should visit smarttech com from time to time to learn about major new releases of SMART Meeting Pro software and ot...

Страница 36: ...nt the interactive flat panel To orient the interactive flat panel when connected to a computer 1 Open SMART Settings see Opening SMART Settings on the previous page 2 Press Orient 3 Press the red targets as they appear Hold your finger or the tip of the pen at the center of each target and then lift the pen or finger When you lift the pen or finger the target moves to the next orientation point I...

Страница 37: ...to a computer 1 Open SMART Settings see Opening SMART Settings on page 25 2 Press SMART Hardware Settings 3 If more than one SMART product is connected to your computer select the interactive flat panel 4 Select Advanced Settings from the drop down list 5 Press Calibrate and then follow the on screen instructions The calibration screen appears This can take a few moments 6 Press the red target wit...

Страница 38: ... panel installation frequently to ensure that it remains securely installed l Check the mounting location for signs of damage or weakness that can occur over time l Check for loose screws gaps distortions or other issues that could occur with the mounting hardware If you find an issue contact a professional installer Cleaning the screen Follow these instructions to clean the interactive flat panel...

Страница 39: ... performance Inspect these areas regularly for dust and clean them if any obvious buildup has occurred CAUTION l Dust buildup on the camera windows and reflective tape will degrade touch performance SMART recommends that you inspect the camera windows and reflective tape for buildup and clean weekly l Do not use compressed air to clean the camera windows or borders l Do not use water chemicals or ...

Страница 40: ...ear the back ventilation holes regularly You might have to remove the interactive flat panel from the wall For more information on removing the interactive flat panel see Removing and transporting the interactive flat panel on the facing page CAUTION Avoid setting up or using the interactive flat panel in an area with excessive levels of dust humidity or smoke Preventing condensation The interacti...

Страница 41: ...tion Removing the interactive flat panel To remove the interactive flat panel safely use two or more professional installers WARNING l Do not attempt to move the interactive flat panel by yourself The interactive flat panel is very heavy l Do not move the interactive flat panel by connecting a rope or wire to the handles on the back The interactive flat panel can fall and cause injury and product ...

Страница 42: ...damage to the screen 7 Remove the mounting brackets Transporting the interactive flat panel Save your original packaging so that you can repack the interactive flat panel with as much of the original packaging as possible This packaging was designed to provide the best possible protection against shock and vibration If the original packaging isn t available you can purchase the same packaging dire...

Страница 43: ...ctive flat panel NOTE You can also refer to the Master troubleshooting guide smarttech com kb 171103 Resolving issues with the SMART kapp app To resolve issues with the SMART kapp app refer to the SMART kapp iQ board user s guide see Resources for users on page 10 Resolving issues with the interactive flat panel To resolve issues with the SMART kapp iQ Pro interactive flat panel review the followi...

Страница 44: ...ong Reduce the time before the interactive flat panelautomatically turns off see page 43 The interactive flat panelis turning on after it has been turned off The re enable time is too short to allow you to exit the room before the sensor starts detecting motion again Increase the re enable time see page 43 Sunlight is hitting the interactive flat panel Close any blinds or shades There is glass acr...

Страница 45: ...owing table to resolve touch issues Symptom Cause Solution When you touch the screen the pointer appears in the wrong place You aren t touching the screen at a right angle See Touching and drawing on your SMART Board interactive whiteboard is inaccurate kb smarttech com q 13976 The interactive flat panelisn t oriented Orient the interactive flat panel see page 26 An area of the screen doesn t resp...

Страница 46: ...able with a better quality video cable You re using two connected video cables Replace the two cables with one longer cable OR Move the computer so that it s within a single cable length of the interactive flat panel The connected computer s display is unstable or unfocused The video connection is loose Secure the video cable to both your computer and the interactive flat panel The video cable is ...

Страница 47: ...mute setting The connected computer s volume is too low Turn up the volume on the computer The interactive flat panelis muted Turn off the mute setting using the front controlpanel The interactive flat panel s volume is too low Turn up the volume using the front controlpanel Locating the interactive flat panel serial number If you need to contact SMART Support you will need to provide SMART Suppor...

Страница 48: ...IMPORTANT Do not change diagnostic settings unless asked to do so by SMART Support To check camera views 1 Open SMART Settings see Opening SMART Settings on page 25 2 Select About Software and Product Support Tools Diagnostics SMART Diagnostics opens 3 Select View SPNL 6000 SBID8000 G5 Bar The group box appears 4 Press View The camera view screen appears 5 Click Get image to display the four camer...

Страница 49: ...s 41 OSD menu options 42 Setup menu options 42 About menu options 43 SMART kapp iQ Pro 75 on screen display menu 44 Picture menu options 44 Sound menu options 45 OSD menu options 45 Setup menu options 45 Multi Window menu options 46 About menu options 47 You can access the on screen display menu using the menu control panel located on the side of the SMART kapp iQ Pro interactive flat panel No Nam...

Страница 50: ...ht a menu option 4 Press the left and right arrows to change the menu option s setting OR Press the right arrow to open the menu option s submenu Repeat steps 3 and 4 to change settings in the submenu 5 Press MENU until the on screen menu closes SMART kapp iQ Pro 55 and 65 on screen display menu Picture menu options Option Values Function Notes Picture Mode Standard User Dynamic Sets the picture m...

Страница 51: ...mal Warm User Cool Sets the color temperature Select User to customize the amount of red green and blue in the image Select one of the other values to set the amount of red green and blue in the image to default values Red 0 100 Sets the amount of red in the image You can modify this option only if you select User in Color Temperature Green 0 100 Sets the amount of green in the image You can modif...

Страница 52: ...DMI and USB If OPS HDMI is the current video input the available values are OPS Digitaland USB Sound Reset N A Resets alloptions in the Sound menu to their default values N A OSD menu options Option Values Function Notes Language Languages Sets the on screen display menu s language N A OSDTurn Off Off 5 seconds 10 seconds 15 seconds Sets the time of inactivity before the on screen display menu tur...

Страница 53: ...nput detection is usefulin scenarios where a user connects a laptop to the interactive flat panel for a meeting and forgets to return to the default video input after disconnecting the laptop Lync Room Reset N A Resets options in allmenus to their default values for a SMART Room System with Skype for Business N A Setup Reset N A Restores the setup settings to their default value N A Factory Reset ...

Страница 54: ...fy this option only if you select User in Picture Mode Color 0 100 Sets the image color depth You can modify this option only if you select User in Picture Mode Sharpness 0 100 Sets the image sharpness You can modify this option only if you select User in Picture Mode Color temperature Normal Warm User Cool Sets the color temperature Select User to customize the amount of red green and blue in the...

Страница 55: ...OSDReset N A Resets alloptions in the OSDmenu to their default values N A Setup menu options Option Values Function Notes Power Save On Off Enables or disables Power Save mode When Power Save mode is enabled and there is no video input the interactive flat paneldisplays No Signalfor 25 seconds before turning off Monitor ID 1 100 Specifies a unique IDfor the interactive flat panel N A FBC Control O...

Страница 56: ...indow Mode Off Dual Quad Sets the number of video inputs displayed on the interactive flat panel s screen to one Off two Dual or four Quad If you use this feature be aware that SMART doesn t support touch while multiple input sources are displayed on the interactive flat panel Audio Input Window1 Window2 WIndow3 Window4 Sets the audio input source when multiple video inputs are displayed You can m...

Страница 57: ...panel s modelnumber N A SerialNumber N A Displays the interactive flat panel s serialnumber N A Scalar firmware version N A Displays the interactive flat panel s scalar firmware version N A Touch firmware version N A Displays the interactive flat panel s touch firmware version N A OPS Information N A Displays whether a module is installed in the accessory slot N A ...

Страница 58: ......

Страница 59: ...ventory 59 Power state 60 Source 60 Video 61 Audio 63 Multi Window 63 System information 65 You can connect a computer to the room control input on the SMART kapp iQ Pro interactive flat panel to remotely select video inputs turn the interactive flat panel on or off and get information about the interactive flat panel s current settings such as contrast and power state Connecting a computer to the...

Страница 60: ...he computer s serial interface 1 Turn on the interactive flat panel 2 Turn on the computer and then start the serial communications program or terminal emulation program 3 Activate local echo 4 Configure the serial interface settings using the following values and then press ENTER Baud rate 19200 Data length 8 Parity bit None Stop bit 1 A command prompt appears on the following line and the intera...

Страница 61: ...tings using the room control system type commands after the command prompt and then wait for the response from the interactive flat panel CORRECT get contrast contrast 55 If you type a command that the room control system doesn t recognize you receive an invalid command response In the example below the user included an extra space in the contrast command INCORRECT set con trast 65 invalid cmd set...

Страница 62: ...fy the video input This example shows how to get the contrast level for the HDMI video input get contrast hdmi1 contrast hdmi1 65 NOTE You must connect the video input to the interactive flat panel to identify a value for it but the video input doesn t need to be in use To assign a value to a setting Use the set command This example sets the contrast level to 65 set contrast 65 contrast 65 To assi...

Страница 63: ...s example increases the contrast level by 5 set contrast 5 contrast 70 This example decreases the contrast level by 15 set contrast 15 contrast 55 SMART kapp iQ Pro 55 and 65 command inventory This section contains the commands for SMART kapp iQ Pro 55 and 65 interactive flat panels Power state Use the following commands to identify power state settings Command Response Possible values Standby mod...

Страница 64: ...t input input Value hdmi1 ops hdmi2 Yes get videoinputs videoinputs Value hdmi1 ops hdmi2 Yes Use the following commands to assign source settings Command Possible values Response Standby mode set input Value hdmi1 ops hdmi2 next input Value Yes Video Use the following commands to identify video settings Command Response Possible values Standby mode get displaymode displaymode Value standard user ...

Страница 65: ...de Value standard user dynamic displaymode Value No set contrast Value Incrementalvalue Incrementalvalue 0 100 contrast Value No set brightness Value Incrementalvalue Incrementalvalue 0 100 brightness Value No set tint Value Incrementalvalue Incrementalvalue 0 100 tint Value No set sharpness Value Incrementalvalue Incrementalvalue 0 100 sharpness Value No set colortemp Value normal warm cool user ...

Страница 66: ...audioinput audioinput Value usbaudio HDMI OPSdigital No get treble treble Value 0 100 No get bass bass Value 0 100 No get audioeq120 audioeq120 Value 0 100 No get audioeq500 audioeq500 Value 0 100 No get audioeq1200 audioeq1200 Value 0 100 No get audioeq7500 audioeq7500 Value 0 100 No get audioeq12k audioeq12k Value 0 100 No get balance balance Value 0 100 No Use the following commands to assign a...

Страница 67: ...500 Value 0 100 audioeq7500 Value No set audioeq12k Value 0 100 audioeq12k Value No set balance Value Incrementalvalue Incrementalvalue 0 100 balance Value No set soundreset Value yes soundreset Value No System information Use the following commands to identify system information settings Command Response Possible values Standby mode get autopoweroff autopoweroff Value 15 240 No get fwverscr fwver...

Страница 68: ...alue Serialnumber No get proximityinstalled proximityinstalled Value yes no get proximity proximity Value on off Yes get proximityreenable proximityreenable Value 1 10 Yes get proximitydetected proximitydetected Value yes no No get monitorid monitorid Value 1 100 No Use the following commands to assign system information settings Command Possible values Response Standby mode set autopoweroff Value...

Страница 69: ...se_sim language Value No set proximity Value on off proximity Value Yes set proximityreenable Value 1 10 proximityreenable Value Yes set monitorid Value Incrementalvalue Incrementalvalue 1 100 monitorid Value No set lyncroom Value reset lyncroom Value No set touchdetected Value yes touchdetected Value No SMART kapp iQ Pro 75 command inventory This section contains the commands for SMART kapp iQ Pr...

Страница 70: ...ue on off standby Yes Use the following commands to assign power state settings Command Possible values Response Standby mode set powerstate Value on off standby powerstate Value Yes Source Use the following commands to identify source settings Command Response Possible values Standby mode get input input Value hdmi1 hdmi2 displayport ops hdmi ops displayport Yes get videoinputs videoinputs Value ...

Страница 71: ...ue No Video Use the following commands to identify video settings Command Response Possible values Standby mode get displaymode displaymode Value standard user dynamic No get contrast contrast Value 0 100 No get brightness brightness Value 0 100 No get tint tint Value 0 100 No get sharpness sharpness Value 0 100 No get colortemp colortemp Value normal warm cool user No get red red Value 0 100 No g...

Страница 72: ...ue 0 100 brightness Value No set tint Value Incrementalvalue Incrementalvalue 0 100 tint Value No set sharpness Value Incrementalvalue Incrementalvalue 0 100 sharpness Value No set colortemp Value normal warm cool user colortemp Value No set red Value Incrementalvalue Incrementalvalue 0 100 red Value No set green Value Incrementalvalue Incrementalvalue 0 100 green Value No set blue Value Increment...

Страница 73: ...sponse Standby mode set volume Value Incrementalvalue Incrementalvalue 0 100 volume Value No set mute Value on off mute Value No set balance Value Incrementalvalue Incrementalvalue 0 100 balance Value No set soundreset Value yes soundreset Value No Multi Window Use the following commands to identify Multi Window settings Command Response Possible values Standby mode get mw mw Value off dual quad N...

Страница 74: ...mi2 displayport opshdmi opshdmidisplayport No Use the following commands to assign Multi Window settings Command Possible values Response Standby mode set mw Value off dual quad mw Value No set mwaudioinput Value window1 window2 window3 window4 mwaudioinput Value No set mwwindow1input Value hdmi1 hdmi2 displayport opshdmi opshdmidisplayport mwwindow1input Value No set mwwindow2input Value hdmi1 hd...

Страница 75: ... mode get autopoweroff autopoweroff Value 15 240 No get fwverscr fwverscr Value Scalar version firmware number Yes get fwvertouch fwvertouch Value Touch controller firmware version number Yes get serialtouch serialtouch Value Touch controller serialnumber No get opsinfo opsinfo Value OPS NO OPS No get usb usb Value hdmi1 hdmi2 displayport ops No get language3 language Value English Arabic Danish G...

Страница 76: ...Yes get proximityreenable proximityreenable Value 1 10 Yes get proximitydetected proximitydetected Value yes no No get monitorid monitorid Value 1 100 No get powersave powersave Value on off No get fbc fbc Value on off No get waketotouch waketotouch Value on off No Use the following commands to assign system information settings Command Possible values Response Standby mode set autopoweroff Value ...

Страница 77: ...im language Value No set proximity Value on off proximity Value Yes set proximityreenable Value 1 10 proximityreenable Value Yes set monitorid Value Incrementalvalue Incrementalvalue 1 100 monitorid Value No set lyncroom Value reset lyncroom Value No set touchdetected Value yes touchdetected Value No set powersave Value on off powersave Value No set fbc Value on off fbc Value No set waketotouch Va...

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Страница 79: ...t contain substances that can be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste Batteries The AM30 appliance contains a CR2032 battery Recycle or dispose of batteries properly Perchlorate material Battery contains perchlorate material Special handling may ap...

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Страница 81: ...29 cleaning camera windows 29 presence detection sensor 30 reflective tape 29 screen 28 color temperature 55 61 computer connecting 18 condensation 30 connector panel 15 contrast 41 44 54 61 D documentation 9 dry erase markers 28 dust 13 29 30 E eraser 6 F factory reset 43 46 firmware updates 24 front control panel 5 G glass cleaner 28 H hardware installation 11 28 hardware removal 31 HDMI 18 54 h...

Страница 82: ...ting 34 R recessed areas 13 reflective tape channel 4 29 remote management 49 reset 23 room control 49 RS 232 49 S serial number 37 43 47 57 65 sharpness 41 44 54 61 SMART Connection Wizard 37 SMART Diagnostics 38 SMART Ink about 8 installing 22 updating 25 SMART kapp app about 8 SMART kapp iQ functionality switching to 22 SMART Meeting Pro software about 9 installing 22 updating 25 SMART Product ...

Страница 83: ... training 9 transportation 32 treble 41 56 U updates firmware 24 software 25 USB cables and connectors 7 18 V vacuum cleaners 30 ventilation 13 30 vertical mounting 12 VESA mounting plate 12 vibrations 13 W water 29 WEEE Directives 69 ...

Страница 84: ...SMART TECHNOLOGIES smarttech com support smarttech com contactsupport smarttech com kb 171000 ...

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