SMART Board M600ix3, Конфигурация и руководство пользователя

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CHAPTER 5
TROUBLESHOOTING THE INTERACTIVE WHITEBOARD SYSTEM
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The “Lamp Failure” message appears
If the “Lamp Failure” message appears, one of the following issues is occurring:
l
The lamp is overheating, likely due to blocked air vents.
l
The lamp has reached the end of its life.
l
The projector has an internal problem.
To resolve the “Lamp Failure” error
1. Replace the lamp module as described in Removing and replacing the projector lamp
module
on page 29.
2. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode,
disconnect the power cable, and then contact your authorized SMART reseller.
The projector Power and Service lights are off
If the projector Power and Service lights are both off, one of the following issues is occurring:
l
There was a power outage or a power surge.
l
A circuit breaker or a safety switch was tripped.
l
The projector isn’t connected to the power source.
l
The projector has an internal problem.
To resolve the unlit projector Power and Service lights issue
1. Check the power source, and then make sure that all cables are connected.
2. Confirm that the projector is connected to an active power outlet.
3. Make sure the pins on the connectors aren’t broken or bent.
4. Connect the power cable, and then turn on the projector.
5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact
your authorized SMART reseller.
Resolving image issues
To resolve common image issues, complete the following tasks:
l
Ensure the computer or other video source is on and set to display a resolution and refresh
rate supported by the projector (see
Video format
on page 89).
l
Ensure the video source is properly connected to the projector.