C H A P T E R 5
Troubleshooting your interactive whiteboard system
30
This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMART Support website
(
) or contact your authorised SMART reseller (
).
Before you start
Before you troubleshoot your interactive whiteboard system or contact SMART Support or your
authorised SMART reseller for assistance, you need to do the following:
l
Locate your interactive whiteboard system’s status lights
l
Locate your interactive whiteboard system’s serial numbers
Locating status lights
Your interactive whiteboard system consists of several components, which have their own
status lights:
l
The
Select
button on your interactive whiteboard's pen tray also functions as a status light.
l
Your projector’s Power
and Service
lights are located on the bottom of the projector.
Locating serial numbers
The SMART Board M600 interactive whiteboard serial number is located on the lower right-hand
edge of the frame, as well as on the back of the interactive whiteboard. For more information, see
the
SMART Board M600 series interactive whiteboard user’s guide
).
