C H A P T E R 5
Troubleshooting your interactive whiteboard system
35
smarttech.com/kb/170453
Partial, scrolling or incorrectly displayed image
N O T E
This procedure may vary depending on your version of Windows® operating system or Mac OS X
operating system software and your system preferences. The following procedures apply to
Windows 7 operating systems and Mac OS X 10.8 operating system software.
To resolve a partial, scrolling or incorrectly displayed image on your Windows computer
1.
Select
Start > Control Panel > Display
.
2.
Click
Adjust resolution
.
3.
Verify that your display resolution setting is 1024 × 768 (SMART UF70 projector), 1280 × 800
(SMART UF70w projector in 16:10 aspect ratio mode) or 1280 × 720 (SMART UF70w projector
in 16:9 aspect ratio mode).
Verify that your display resolution setting is 1280 × 800 (WXGA).
4.
Click
Advanced settings
, and then click the
Monitor
tab.
5.
Verify that the screen refresh rate is 60 Hz.
To resolve a partial, scrolling or incorrectly displayed image on your Mac computer
1.
Select
Apple Menu > System Preferences
.
The
System Preferences
dialog box appears.
2.
Click
Displays
.
3.
Verify that your display resolution setting is 1280 × 800 (WXGA).
4.
Verify that the screen refresh rate is 60 Hz.
Unstable or flickering image
If the projector’s image is unstable or flickering, you could have different frequency or tracking
settings on your input source than on your projector.
I M P O R T A N T
Write down your setting values before adjusting any of the settings in the following procedure.
