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THE RGB TO DVI(/VGA) CONVERTER

48

Appendix E: Calling Technical Support

If you determine that your RGB to DVI(/VGA) Converter is malfunctioning,

do not attempt

to alter or repair it

. It contains no user-serviceable parts. Contact Technical Support.

Before you do, make a record of the history of the problem. We will be able to provide more
efficient and accurate assistance if you have a complete description, including:

•

The firmware-revision level printed on the bottom of the RGB to DVI(/VGA) Converter
(very important):

Version Number Format:

Board:

xxLO/RE Myyy Pzzz Auuu Gvvvvvv

Firmware:

C/M/S xx Pyy Mzz

•

The nature and duration of the problem.

•

When the problem occurs.

•

The components involved in the problem—that is, what type of graphic source, what
type, make and model of monitor, type and make of cable, etc.

•

Any particular application that, when used, appears to create the problem or make it
worse.

•

The results of any testing you’ve already done.

To solve some problems, it might be necessary to upgrade the RGB to DVI(/VGA)
Converter’s firmware. If this turns out to be the case for your difficulty, our Technical
Support technicians will arrange for you to receive the new firmware and will tell you how to
install it.

Shipping and Packaging

If you need to transport or ship your RGB to DVI(/VGA) Converter:

•

Package it carefully. We recommend that you use the original container.

•

If you are shipping it for repair, please include the Unit’s external power supply. If you
are returning it, please include everything you received with it. Before you ship the RGB
to DVI(/VGA) Converter back to your dealer for repair or return, contact him to get a
Return Material Authorization (RMA) number.

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Содержание RGB2VGA

Страница 1: ...ial problems in connecting a flat screen to an RGB graphic source unless you use our RGB to DVI VGA Converter products Attach a flat screen to any graphic source and match the output to your requirements The RGB to DVI VGA Converter the one stop answer for all your RGB adapting needs And with a special adaptor cable not supplied as standard you can also attach a screen to a CGA or EGA source This ...

Страница 2: ...s the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer s control whether environmental...

Страница 3: ...EMPTY PAGE 3 ...

Страница 4: ...ied cables and the maximum cable length 3m the Units are shielded against the generation of radio interferences in accordance with the application of Council Directive 89 336 EEC as well as these standards EN 55022 1999 Class B EN 55024 1999 IEC 61000 4 2 2001 IEC 61000 4 3 2001 IEC 61000 4 4 2001 EN 61000 3 2 2001 EN 61000 3 3 2002 The device was tested in a typical configuration with PC ...

Страница 5: ...truct a unit s ventilation holes To safeguard against personal injury and avoid possible damage to equipment or property please observe the following Only use power supplies originally supplied with the product or manufacturer approved replacements Do not attempt to dismantle or repair any power supply Do not use a power supply if it appears to be defective or has a damaged case Connect all power ...

Страница 6: ...ibility 15 2 6 How to Use This Guide 15 3 Installation 17 3 1 Package Contents 17 3 2 Connection Cable Requirements 18 3 3 System Setup 19 3 4 Diagnostic LEDs 21 4 Device Control 22 4 1 Opening the OSD 23 4 2 Using the OSD 25 5 Monitor Setup 34 6 RGB to DVI VGA Converter Setup 35 6 1 Overview 35 6 2 Setup Instructions for RGB Input 36 6 3 Setup of a new Video Mode 38 7 Troubleshooting 40 7 1 Video...

Страница 7: ...xample Applications 42 Appendix B Rack Mount Options 43 Appendix C System Upgrade 45 Appendix D Supported Video Modes 45 Appendix E Calling Technical Support 48 Appendix F Specifications 49 Appendix G Connectors and Cables 50 ...

Страница 8: ... following this procedure Install system 1 Connect the RGB to DVI VGA Converter to the RGB video source 2 Connect a display to the RGB to DVI VGA Converter 3 Power up the system Carry out the Monitor Setup procedure please refer to the monitor s manual and see page 34 in this manual Carry out Setup of a new Video Mode procedure please follow the instructions on page 38 Done Yes No Do you have a DV...

Страница 9: ... optimized digitization Your RGB to DVI VGA Converter allows you to optimize the video signal manually or automatically using its on screen utility see Chapter 4 If you are using a VGA input to a TFT monitor please follow the manufacturer s instructions You may have several possible options for video source output monitor input If this is the case for the optimum video quality please select the hi...

Страница 10: ...A Converter Infrared Remote Control IR RC Command Utility Exit OSD X Enter OSD O S D Enter Accept and store modified parameter Select Submenu Select parameter modification S Select next position Increase parameter R Select previous position Decrease parameter L Direct Brightness Control Direct Contrast Control Reset to factory defaults press twice Back to the Menu selection Commands are not case s...

Страница 11: ...utions often generated by older RGB graphic sources cannot be detected To display RGB data on a modern VGA or DVI display the RGB to DVI VGA Converter digitises the incoming signals stores them in an internal video memory and displays them from there in a common resolution The picture can be displayed in original size or format filling The RGB to DVI VGA Converter is equipped with various automati...

Страница 12: ...THE RGB TO DVI VGA CONVERTER 12 Figure 1 RGB to DVI VGA Converter system RGB to DVI VGA Converter Video Equipment DVD VCR Set top PLC programmable logic controller Legacy CPU s ...

Страница 13: ...ional stretching the picture is stretched linearly in both dimensions with the same factor until one dimension fits the screen size Fixed scaling scaled to 1 2 and displayed with eventually black borders All control and video tuning carried out using an on screen display OSD with settings stored in EEPROM memory A large table of known RGB resolutions more than 80 preinstalled Private video mode av...

Страница 14: ...Kits 436 EG EGA CGA to DVI Adaptor Cable 437 1G 19 1U Rackmount Kit for up to 3 devices 437 G2 Double width housing for 2 devices 433 1U 19 1U housing for up to 3 devices with internal common power supply 433 2U 19 2U housing for up to 6 devices with internal common power supply 285 2K Mounting Brackets screw fixed 286 2K Mounting Brackets snap on 260 6H Universal switch mode p s u 90 230VAC 6VDC ...

Страница 15: ...rting text with 40 or 80 characters in 25 lines with 16 colours or graphics in 640x200 with 2 colours or 320x200 with 4 colours EGA Legacy graphic standard Enhanced Graphic Adaptor established by IBM supporting text with 80 characters in up to 43 lines graphics in 640x350 in 16 colours from a palette of 64 Supported SYNC forms RGsB RGB with SYNC on Green The colour signals have a level of 0 7Vpp T...

Страница 16: ...ation page 17 Adjusting the RGB to DVI VGA Converter to RGB Video Although there are several preconfigured resolutions stored in the internal resolution table of the RGB to DVI VGA Converter under some circumstances it is required to manually adapt the RGB to DVI VGA Converter to your specific resolution see RGB to DVI VGA Converter Setup page 35 Adjusting the monitor to the RGB to DVI VGA Convert...

Страница 17: ...ing items in your RGB to DVI VGA Converter package RGB to DVI VGA Converter unit RGB S to DVI I cable 6V DC 12W universal power supply for RGB to DVI VGA Converter DVI I to VGA adaptor DVI I dual link male to HD15 female connector Programming cable DB9 female to RJ11 4p4c User manual Quick Setup German type power cord Infrared Remote Control IR RC The CGA EGA to DVI Adaptor is supplied with EGA to...

Страница 18: ...xial cables type RG59B U or similar terminated with BNC connectors at the converters end Please ensure that the connection is tension free CGA CGA EGA to DVI Adaptor with 436 CG upgrade kit only EGA CGA EGA to DVI Adaptor with 436 EG upgrade kit only Power Supply Connect the supplied 6V DC power supply to the Plug terminal on the rear of the RGB to DVI VGA Converter ...

Страница 19: ...circumstances if your TFT supports both DVI and VGA through a DVI I cable it might be necessary to use an additional DVI I to DVI D adaptor to get a DVI output Please contact technical support for this accessory 3 Connect the graphic source to the input connectors as shown in Figure 1 using the equipped 4xBNC to DVI adaptor Please note for connecting a CGA or EGA source connect the optional CGA to...

Страница 20: ...Figure 4 RGB to DVI Cable EGA CGA to DVI Converter type 436 EG in list of parts NOT in list of parts Option Connect to monitor TFT Connect to 6V Power supply Connect to RGB or video source DVI I Connectors Programming connector for firmware upgrades RGB output looped ...

Страница 21: ... the Power socket The location of the LEDs is shown below Monitor Detect Video Signal Device Ready Green Red Figure 3 Diagnostic LEDs on RGB to DVI VGA Converter LED Appearance Diagnostics Monitor Detect On Flashing Off Attached DVI monitor TFT detected Attached VGA monitor CRT detected No monitor detected Device Ready Red LED Off On Device not ready Device ready Video Signal Green LED Off On No v...

Страница 22: ...You can adjust the following properties using the IR Remote Control Brightness contrast You can adjust the following properties using the OSD Auto Configuration ON OFF Color Color Temperature adjustments Brightness contrast Input Image Sizing Output Image Scaling and Sizing Video Mode selection for similar Video Modes see Appendix D Supported Video Modes on page 45 OSD operation factory reset Vers...

Страница 23: ... IR RC For direct brightness adjust For direct contrast adjust more brightness more contrast less brightness less contrast Reset to factory defaults Reset to factory defaults from flash resetting user presets press twice To navigate within the OSD exit OSD without saving values ESC key Navigate to the left Parameter left arrow key Navigate to the right Parameter right arrow key pop up theOSD selec...

Страница 24: ...am is running 4 Start the program and follow the on screen instructions 5 Type in the following key sequence O S D followed by ENTER When the OSD starts it displays information about the attached device and firmware version for example Modul Name RGB to DVI Version Vers 1 3 Date 03 05 15 To navigate within the OSD Use the L and R keys to highlight a submenu and or function Press the S key to selec...

Страница 25: ...ft and right arrow keys L and R keys in Windows program to highlight the icon you want The OSD displays additional icons relating to commands in the selected menu category 2 Press the Enter key S key in Windows program The OSD highlights the first command icon 3 Use the Left and Right arrow keys L and R keys in Windows program to highlight the command or submenu you want In the case of the latter ...

Страница 26: ...e Esc key X key in Windows program to close the OSD saving all settings and restore normal mouse and keyboard functions The following table summarizes the keyboard actions and icons used to navigate the OSD utility and to select and adjust the RGB to DVI VGA Converter s parameters Key Icon IR RC Terminal or Windows program Action X Close the OSD restore normal keyboard and mouse functions Return t...

Страница 27: ...efresh rate of 75Hz for CRT tube screens 640x480 800x600 1024x768 1280x1024 Select RGB RGBS source Select digital input for future expansion Return to main menu No change to the resolution refresh The output resolution refresh rate is the same like the input resolution refresh rate Choice of four fixed screen resolutions at refresh rate of 60Hz for LCD flat screens 640x480 800x600 1024x768 1280x10...

Страница 28: ...de up with black borders e g to keep a 16 9 ratio on scaling proportional Horizontal and vertical size of the screen must be both at least the size of the appropriate picture dimension 1 2 the picture is displayed at double the original size within a black frame All pixels become 2 wide and 2 high Horizontal and vertical size of the screen must be both at least the double size of the appropriate p...

Страница 29: ...ovides a number of options including automatic calibration manual adjustment in RGB or CMY color space hue and saturation adjustment and the setup of flesh skin tone Hue Saturation Back to main menu Figure 9 Color menu Adjust Brightness Adjust Contrast Adjust Black level Return to main menu Automatic color calibration Standard RGB color selection View Color temperature submenu see Color Temperatur...

Страница 30: ... CMY space Choice of five color temperature settings 4200k 5000k 6500k 7500k 9300k Back to Color menu Automatic detection of the number of pixels per line and the best phase best point for A D conversion within each pixel see also RGB to DVI VGA Converter Setup page 35 Manually adjust the number of pixels per line Pixel clock Manually adjust the best phase best point for A D conversion within each...

Страница 31: ...imposed fixed resolution sharpness can be affected Use this option to switch between three settings for optimum sharpness Set the position of the OSD window see OSD page 31 Calling Factory Reset Sub Menu Choose whether to automatically adjust pixels per line and pixel phase after a mode change see page 32 Back to main menu Calling Video Modes Sub Menu Display a burst pattern for monitor setup see ...

Страница 32: ...age but the procedure introduces a delay in the picture appearing on the attached console screen If you want the picture to appear as fast as possible you may want to disable this feature Auto Configuration is disabled in the default factory settings To view the Auto Configuration menu select the Tools icon from the main menu and then select the Auto Configuration icon Figure 15 Auto Configuration...

Страница 33: ...e menu to select one of twelve Video Modes for a specific resolution Please see page 45 for more information about Video Modes and supported screen resolutions Figure 16 Video Mode menu Choice of twelve different video modes Please see also page 48 ...

Страница 34: ...em in the RGB to DVI VGA Converter Setup procedure 1 Connect the RGB to DVI VGA Converter system and display the regular desktop in the desired screen resolution Monitor Setup may vary depending on screen resolution and or refresh rate 2 Display the OSD utility see page 23 3 Select the Tools menu option see page 31 4 Select the burst pattern option Your TFT should show fine 1 pixel wide black and ...

Страница 35: ...Graphics card Monitor type Monitor Input used Video Optimization Procedure s RGB CGA EGA TFT VGA TFT adjustment see Monitor Setup page 34 Optimization using OSD see Setup Instructions for RGB Input page 36 RGB CGA EGA CRT VGA Optimization using OSD see Setup Instructions for RGB Input page 36 RGB CGA EGA TFT DVI Optimization using OSD see Setup Instructions for RGB Input page 36 VIDEO TFT VGA TFT ...

Страница 36: ...rwards 1 Display from your graphic source a picture with as much detail as possible If possible display a burst pattern see Figure 17 a picture with alternating 1 pixel wide black and white vertical stripes If you are unable to view the test card display some black text on a white background For example you could open Notepad maximize it to full screen and fill the page with letter I s in a 12pt s...

Страница 37: ... have disappeared c Confirm the setting 9 If necessary adjust the size of the visible part of the picture The horizontal and vertical size is displayed in numeric values for exact adjustment 10 If necessary adjust the position of the visible part of the screen It may be necessary to adjust the picture size step 9 again 11 If appropriate re attach your TFT monitor and adjust its image according to ...

Страница 38: ...reen see page 29 and select the size of your used monitor resolution must be equal or higher than the resolution generated by your graphic card 4 Select the Output Scaling Submenu see page 30 Select NO SCALING Mode 1 1 5 Select the Video Mode Submenu see page 35 Try out all available modes and select the best matching one all rows and all columns of your screen picture are displayed 6 Select the I...

Страница 39: ...ixel b Modify the phase until all distortions have disappeared c Confirm the setting 12 If necessary adjust the position of the visible part of the screen Image menu option see page 32 13 If necessary adjust the size of the visible part of the picture The horizontal and vertical size is displayed in numeric values for exact adjustment 14 Select the Output Scaling Submenu see page 30 Select the des...

Страница 40: ...current power cables nearby or glitches from old graphic cards For Video Signals with HS app 20kHz try to select 15kHz Glitch Filter to ON in Image Menu Refer to page 32 For Video Signals with HS app 20kHz try to deselect Threshold Checking OFF in Image Menu Refer to page 32 After several seconds minutes intermittent loss of picture This problem normally occurs only with RGsB Signals if you have l...

Страница 41: ...ut to a connected CRT or TFT with VGA input First connect your VGA monitor cable to the adapter and then plug in the adapter to the device Otherwise the VGA mode is not detected DVI output is generated and there is no picture on the screen See also Diagnostic LEDs on page 21 Alternatively do a power cycle with the device while the screen stays attached There are parts of the picture missing The pi...

Страница 42: ...converter architecture with Technical Support see Appendix E Calling Technical Support Figure 18 RGB to DVI VGA Converter attached to a PLC Figure 19 RGB to DVI VGA Converter with optional EGA CGA support attached to an old fashioned Computer K238 3F RGB to DVI VGA Converter attached to a PLC K238 3F RGB to DVI VGA Converter with optional EGA CGA support attached to an old fashioned Computer ...

Страница 43: ...ing parts Figure 20 Rack Mounting Kit To mount a unit 1 Align the holes on the base plate with the vacant screw holes on the base of the RGB to DVI VGA Converter unit 2 Fasten the base of the unit to the plate of the mounting kit using the supplied screws 3 Close the remaining gaps with blanking plates Two small blanking plates Narrow strip Wide blanking plate Base plate M3x5 Screws 14 ...

Страница 44: ...tions of regular and double width housings 1 One regular unit using two small plates 2 Two regular units using one small plate 3 Mounting of three regular units 4 Mounting of one double width unit using wide plate 5 Mounting of double width and regular units using narrow strip ...

Страница 45: ... 7 GBE 3977 64x32 448 288 50 0 15 6 10 0 1 WF 470 512 240 49 1 15 6 12 0 2 WF 470 neu 512 245 50 1 15 6 12 0 1 WF 470 AS 215 512 256 50 1 15 6 12 0 2 WF 470 AS 215 512 512 50 0 31 3 24 0 5 GEM 80 graph i 560 224 50 0 15 6 11 8 5 GEM 80 graph i 560 224 60 0 15 8 11 8 5 GEM 80 graph i 560 224 75 0 18 2 12 0 8 GBE 3977 80x48 560 288 50 0 15 6 13 0 10 DISET 80x25 560 288 50 0 15 6 12 2 1 MONA C 560 41...

Страница 46: ... 0 Vesa Standard 640 480 75 0 37 5 31 5 0 Vesa Standard 640 480 85 0 43 3 36 0 1 NEC 642 200 60 0 15 0 13 5 1 Std VGA 656 496 59 9 31 5 25 2 4 NTSC halfline 680 240 60 0 15 7 12 9 3 NTSC Interlaced 720 240 60 0 15 8 13 5 3 PAL Interlaced 720 288 50 0 15 6 13 5 1 ABB DSAV110 720 336 50 0 17 9 15 5 1 ABB DSAV111 720 336 61 2 21 8 19 7 1 Hercules monochrom 720 350 49 8 18 4 16 3 1 DOS Text Mode 720 4...

Страница 47: ... 7 94 5 2 Industrie Standard I 1024 768 87 0 35 5 44 9 11 DISET oversample 1120 288 50 0 15 6 24 5 1 DMT1185 1152 864 70 0 63 5 100 1 0 Vesa Standard 1152 864 75 0 67 5 108 0 1 SUN Mode 1152 900 66 7 62 5 95 5 9 GBE 3977 oversample 1164 288 50 0 15 6 26 0 1 TV Mode 1280 768 60 0 48 1 81 2 0 Vesa Standard 1280 960 60 0 60 0 108 0 1 DMT127A 1280 960 75 0 75 0 126 0 0 TV Mode 1280 1024 50 1 53 4 90 1...

Страница 48: ...rce what type make and model of monitor type and make of cable etc Any particular application that when used appears to create the problem or make it worse The results of any testing you ve already done To solve some problems it might be necessary to upgrade the RGB to DVI VGA Converter s firmware If this turns out to be the case for your difficulty our Technical Support technicians will arrange f...

Страница 49: ...colour Bandwidth 165 MHz RGB RGBS 0 7Vpp for color signals without Sync 1Vpp for GREEN with Sync 0 7Vpp for composite Sync CGA EGA TTL for colours and Sync FBAS Composite 1Vpp composite video signal Y C 0 7Vpp for luminance signal and chrominance Size and Shipping Weight RGB to DVI VGA Converter 6 7 x5 2 x1 7 170x133x44mm Weight 2 2lb 1 0kg each Shipping box Shipping Box 18 1 x9 8 x4 7 460x250x120...

Страница 50: ...17 T M D S data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 GND 11 T M D S data 1 GND 19 T M D S data 0 GND 4 n c 12 n c 20 n c 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5V Power 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Analog VSYNC 16 Hot Plug recognition 24 T M D S clock C1 Analog Red C3 Analog Blue C2 Analog Green C5 Analog GND C4 Analog HYSNC 1 8...

Страница 51: ...APPENDIX G CONNECTORS AND CABLES 51 Programming Pin Signal 1 TxD to PC RxD 2 RxD from PC TxD 3 DTR from PC 4 GND Power Pin Signal 1 GND 2 Earth 3 n c 4 6VDC Housing Shield 1 4 1 2 3 4 ...

Страница 52: ... HD15 female connector 8 C1 C2 24 C3 C4 1 17 C5 Pin Signal Pin Signal 6 DDC Input SCL 15 DDC Input SCL 7 DDC Output SDA 12 DDC Output SDA 8 Analog VSYNC 14 Analog VSYNC C1 Analog Red 1 Analog Red C2 Analog Green 2 Analog Green C3 Analog Blue 3 Analog Blue C4 Analog HYSNC 13 Analog HSYNC C5 Analog GND 6 7 8 Analog GND ...

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