10 Contact
SMA Solar Technology AG
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SPW-WebconPB-IA-en-10
Installation Manual
10 Contact
If you have technical problems concerning our products, contact the SMA Service Line. We require
the following information in order to provide you with the necessary assistance:
• Type, serial number and firmware version of the inverter
• Type, serial number and firmware version of the Piggy-Back
• For large-scale PV plants: serial number and firmware version of the Cluster Controller
• For small plants: PIC and RID of the Piggy-Back
Country
Company name
Subsidiary
SMA Service Line
Australia
SMA Australia Pty Ltd.
Sydney
Toll free for Australia: 1800 SMA AUS
(1800 762 287)
International: +61 2 9491 4200
Austria
See Germany
Belgium
SMA Benelux bvba/sprl
Mechelen
+32 15 286 730
Bulgaria
See Greece
China
SMA Beijing Commercial Company Ltd. Beijing
+86 10 51501685-602
Czech Republic
SMA Central & Eastern Europe s.r.o.
Prague
+420 235 010 417
Denmark
See Germany
France
SMA France S.A.S.
Lyon
Sunny Boy / Sunny Mini Central /
Sunny Tripower
Inverters: +33 472 09 04 40
Communication: +33 472 09 04 41
Sunny Island:
+33 472 09 04 42
Sunny Central:
+33 472 09 04 43
Germany
SMA Solar Technology AG
Niestetal
Sunny Boy / Sunny Mini Central /
Sunny Tripower
Inverters: +49 561 9522-1499
Communication: +49 561 9522-2499
SMS with “Rückruf“: +49 176 888 222 44
Sunny Island:
+49 561 9522-399
Sunny Central:
+49 561 9522-299
Greece
SMA Hellas AE
Athens
+30 210 9856-666
Hungary
See Czech Republic
India
SMA Solar India Pvt. Ltd.
Mumbai
+91 22 61713844
Italy
SMA Italia S.r.l.
Milan
+39 02 89347-299
Japan
SMA Japan K.K.
Tokyo
+81 3 3451 9530
Korea
SMA Technology Korea Co., Ltd.
Seoul
+82 2 508-8599
Luxembourg
See Belgium
Netherlands
See Belgium
Poland
See Czech Republic
