05
Q. The frame leg collapses in wind.
Camping in wind should always be avoided and can be very damaging to temporary structures such as tents. The CUB, GOBI
and GRIZZLY have been rigourously factory and field tested, and like most camping tents, can withstand wind and gust speeds
of up to and not exceeding 25mph or 40kmph (bordering moderate gales. INCA is 40mph or 65kmph), providing the tent has
been suitably pitched, pegged, guyed out and the joints closed. We can not guarantee performance when exposed to winds
and gusts outside what is deemed to be fitting conditions, and may be detriment to the tent and components not covered under
warranty. Subject to conditions and tent and frame movement, the guy ropes may loosen and joints may unlock. Check regularly
for optimal performance.
The Extra Guy Support Kit is specifically designed to offer additional support and stability to equipment in windier
conditions. Visit our website to view and purchase the Extra Guy Support Kit.
If you are reading this while in the field, please refer to Pages 6, 7, 8 and 9 of this guide for details on closing joints, installing
guy ropes correctly and how to temporarily support legs and frame joints in breezier conditions outside what would be
considered fitting conditions.
06
Q. Is my tent leaking?
If you are experiencing water droplets on the inside of the rain-fly and/or small puddles of water inside your tent, it is more
likely to be caused by condensation than a leaking rain-fly. A process that is almost impossible to avoid, more information on
condensation and waterproofing can be found on Pages 11, 12 and 13 of this guide.
Most minor damages to the outer rain-fly can be remedied with a suitable field repair kit, a sealant or waterproofing tape.
McNett GearAid Tenacious Tape™ is popular among camping and outdoor aficionados (NB. we are not affiliated with this
company nor brand, and there are other brands of repair and sealing tapes available).
07
Q. The frame legs and poles curve once pitched.
This is usual and is expected. The poles and legs are designed to flex and curve without being forced. Curving can be
experienced horizontally and vertically. How flat the pitch is, how the tent is pitched, how loose or taut the corner tensioners are
(see Page 16), how the tent has been packed and/or stored, the temperature and exposure to UV light, can all affect the level
of curvature that is experienced. After continued use, the curves may decrease or increase and will not effect the performance
of the frame or tent providing the equipment is used in fitting conditions.
08
Q. The guy ropes do not stay taut.
Ensure the guy rope runner has been installed correctly. Installing the runner incorrectly can cause the guy rope to loosen
more frequently which will offer no support in breezier conditions, rendering the guy support useless. Throughout the day and
night, and subject to breezes and tent movement, the guys will loosen slightly. This is normal and guys should be checked and
adjusted accordingly to ensure they remain taut. Please refer to Pages 6, 7, 8 and 9 of this guide for details on installing guy
ropes correctly and optimally, and how to temporarily support legs and frame joints if subjected to breezier conditions.
09
Q. The frame joint opens (or unlocks) itself when pitched.
This is not unusual. The frame and locks are designed specifically for flexibility and ease of operation when pitching and
packing. Movement in the frame will be experienced and a closed (or locked) joint is designed to offer more support but they
are by no means permanent locking joints. Although the tent will function in fitting conditions without closing the joints, it is
recommended to close the lower joints during breezier conditions. However depending on the wind and force applied against
the fabric and frame, may cause one or more joints to open. Pitching on an uneven surface, on a slight gradient, or if the tent
and frame has not been pegged out squarely may also cause one or more locks to open during use. We recommend to check
that all guys are taut and joints are closed regularly during breezier conditions. Please refer to Pages 6, 7, 8 and 9 for further
information on frame joints and guying out your tent optimally.
10
Q. The tent is hot and unbearable in the morning.
This is a common gripe with camping during the warm season regardless of the tent you use. Look at pitching in a shaded spot
where available, especially a pitch that offers shade in the early and mid morning. Please refer Page 14 for further information.
Troubleshooting
Troubleshooting
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