01 Continued
Q. The frame legs do not extend fully or pitch correctly after
engaging the mechanism.
A stubborn leg is often avoided by ensuring the following:
1. Lift the central hub as high as you can reach before engaging the upper and lower section. If the leg ends are caught, or drag
along the ground during pitching, it can cause one or more legs not to extend fully into position.
2. Ensure the ends of the affected leg(s) is not restricted or has not become twisted or tangled with neighbouring materials.
Gently unravel any materials that may be obstructing movement.
3. Loosen the tension straps situated between the outer rain-fly and integrated groundsheet. See diagram and How-To images
below.
4. Ensure the lower frame joints are unlocked and free from debris.
5. Ensure care is taken to pack your tent avoiding forcing or bending poles and joints. The frame sections should collapse and
fold freely without having to apply force.
02
Q. The porch pole is difficult to insert into the eyelets.
Applies to GOBI and GRIZZLY tents only. You may need to loosen the tension straps located in each lower corner between the
integrated groundsheet and outer rain-fly. During the initial assembly process, the tension cords may be taut and need to be
loosened. See diagram and ‘How-To’ images below.
03
Q. The mechanism and frame releases / collapses.
Check that the mechanism is locked correctly. The mechanism must be locked at all times while in use. The locking key hook
must be inserted into the mechanism located beneath the lower hub section. See Page 4 (Fig 5A) for instructions.
04
Q. The rain-fly does not peg out squarely, or one of the side or front panels is not
very taut.
Firstly, make certain that your pitch is completely level and flat to ensure the tent can be pitched squarely and rain-fly pegged
taut (even slightly uneven surfaces may not allow the tent to peg out correctly). You may need to loosen the tension straps
located in each lower corner between the integrated groundsheet and the outer rain-fly. During the initial assembly process,
the tension cords may be taut and need to be loosened. This will relax the outer rain-fly and enable you to peg the panels taut
and evenly. See diagram and ‘How-To’
images below.
Outer Rain-fly
Sleeping area
Inner Layer
and integrated
groundsheet
Tension straps
(located in each lower corner.
Connects the integrated groundsheet
to the inside of the outer rain-fly)
The corner tension straps can be easily accessed before you engage the mechanism. With
the legs laid out, lift the end of each corner to access the tension strap. If taut (as seen in
image 1), loosen the nylon cord by approx 4 inches (10cm) or as loose as possible. We
would recommend loosening all four before your initial set up.
1. Tension strap in taut position.
2. Feed strap back through to
loosen.
3. Tension strap fully extended.
Troubleshooting
Troubleshooting
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