Slamtec Athena 2.0, Руководство пользователя

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11. Common faults and troubleshooting
When an abnormality occurs during Athena2.0 operation, please refer to the following table or page
tips to solve the problem:
NO Fault prompt Solutions
1
Collision bar
abnormal Please check whether the collision bar is jammed, and tap the anti-collision bar
several times to return the anti-collision bar to its position.
2
Athena2.0
battery low Please press the brake release button and push the machine back to the charging
point to charge.
3
The charging
point cannot be
charged
Please check whether the power cord plug of the charging point is inserted into
the socket and whether the indicator light of the charging point is on normally.
4
Unable to power
on
Please check whether the charging point is connected to the power supply. After
the charging point and Athena2.0 are connected normally, if it cannot be solved,
please contact the after-sales service department.
5
Athena2.0
cannot be
charged on the
pile
Please try again on the charging pile. If you cannot solve it, please contact after-
sales service.
6
Unable to go
back to the
charging point
1. Please confirm whether the position of the charging point has been moved. If
the position has been moved, please contact the after-sales department.
2. Please confirm whether there is a slope at the position of the charging point. If
there is a slope, please contact the after-sales department.
3. Please push Athena2.0 back to the charging point and try to restart Athena2.0.
7
Unable to get in
/ out of the
elevator 1. Please confirm whether there are obstacles in the elevator.
2. Please confirm the internet signal near the elevator.
3. Please push Athena2.0 back to the charging point and try to restart Athena2.0.
8
Universal
wheels rotate
intermittently Please check whether there are any foreign objects such as threads, cards, etc.
around the universal wheels and the driving wheels. If there are foreign objects,
please clean them.
9
Machine can't
walk Please check whether the drive cable is connected normally. If it cannot be
solved, please contact the after-sales service.
10
The light strip
does not light
up
Please check whether the connecting wire of the light strip is connected normally.
If it cannot be solved, please contact the after-sales service.
12. Certificate
Company name: Shanghai Slamtec Co., Ltd
Company Address: Unit 01, 2nd Floor, Building E, Shengyin Building, No.666 Shengxia Road, China
(Shanghai) Pilot Free Trade Zone.
Contact information: (+86) 021 68581569