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PIN ENTRY TRANSACTION

Swipe or Insert the customer’s card from the idle screen

OR

 simply press 

F1 

key on idle screen 

OR

Press 

MENU

 and then scroll down to select 

EFTPOS MENU

 

followed by 

ENTER

Scroll down to select 

PUR

 and press 

ENTER

 

(Select the merchant to transact with and press ENTER - FOR 

MULTI-MERCHANT ONLY)

Enter the purchase amount and press 

ENTER

Press 

ENTER

 to bypass 

“CASH OUT”

Insert the customer’s chip card into the chip card reader, facing 

the chip upwards

Prompt customer to select account type and enter their PIN 

followed by 

ENTER

 

Remove card from chip card reader at the end of the transaction 

when 

REMOVE CARD

 prompt is displayed

SIGNATURE TRANSACTION

Swipe or Insert the customer’s card from the idle screen

OR

 simply press 

F1 

key on idle screen 

OR

Press 

MENU

 and then scroll down to select 

EFTPOS MENU

 

followed by 

ENTER

Scroll down to select 

PUR

 and press 

ENTER

(Select the merchant to transact with and press ENTER - FOR 

MULTI-MERCHANT ONLY)

Enter the purchase amount and press 

ENTER

Press 

ENTER

 to bypass 

“CASH OUT”

Insert the customer’s chip card into the chip card reader, facing 

the chip upwards

Prompt customer to select account type and enter their PIN 

followed by

 ENTER

 

NOTE:

 If the cardholder does not have a PIN (or cannot remember 

their  PIN),  the  merchant  has  the  option  to  allow  a  signature 

transaction 

Prompt customer to press 

ENTER

 on the pinpad to proceed with 

the 

PIN BYPASS

Remove card from chip card reader at the end of the transaction 

when 

REMOVE CARD

 prompt is displayed

Tear off the receipt and give it to the customer for signature

Verify the signature on the receipt with the signature on the back 

of the card, if matches, press 

ENTER

 to accept the transaction or 

CLEAR

 to decline.

11. EMV CHIP CARD TRANSACTION

The merchant must perform the PKMS (RKI) process to logon to 

the Paymark network. 

Once the terminal is sent to operator, the operator is required to 

remotely download the keys to the terminal to obtain connectivity 

with Paymark network. To perform the PKMS (RKI) process, which 

are available through the dial up, broadband and GPRS mode. The 

operator needs to program the terminal for preferred comms 

mode  and  then  simply  initiate  a  PKMS  (RKI)  logon  to  remotely 

download keys by performing the following steps:

1. 

Press 

FUNC

 and then key in 

87

 followed by RKI password 

6987

2. 

Terminal will display 

REMOTE INIT IN PROGRESS

 while 

downloading  the  keys.  When  successful,  terminal  will  display 

ACCEPTED

3.

 Then initiate a merchant logon to establish connectivity with 

Paymark network

12. PAYMARK KEY MANAGEMENT SYSTEM (PKMS)

Simply press 

F1

 key on idle screen to select Purchase 

OR 

Press 

MENU

 and scroll to select 

EFTPOS MENU

 followed by 

ENTER

Scroll down to select 

PUR 

and press 

ENTER

(Select the merchant to transact with and press ENTER - FOR 

MULTI-MERCHANT ONLY)

Enter the purchase amount and press 

ENTER

Enter the cash out amount or press 

ENTER

 to bypass

Press 

FUNC

 at 

“PRESENT/INSERT OR SWIPE CARD”

Key in the card number and press 

ENTER

Key in the expiry date and press 

ENTER

At 

“CSC on Card”

 prompt, press 

ENTER

 for 

YES

Key in CSC number and press 

ENTER

 

Press the corresponding number key to select type 

Press the corresponding number key to select applicable option 

Press 

CR

 to select account to process the transaction 

CARD NOT PRESENT TRANSACTION WITH NO CSC (CARD 

SECURITY CODE) AVAILABLE

Simply press 

F1

 key on idle screen to select Purchase 

OR

 

Press 

MENU

 and scroll to select 

EFTPOS MENU

 followed by 

ENTER

 or simply press 

F1

 key on idle screen to select PURCHASE

Scroll down to select 

PURCHASE

 and press 

ENTER

(Select the merchant to transact with and press ENTER - FOR 

MULTI-MERCHANT ONLY)

Enter the purchase amount and press 

ENTER

Enter the cash out amount or press 

ENTER

 to bypass

Press 

FUNC

 at 

“PRESENT/INSERT OR SWIPE CARD”

Key in the card number and press 

ENTER

Key in the expiry date and press 

ENTER

At 

“CSC on Card”

 prompt, press 

CLEAR

 for 

NO

Press the corresponding number key to reason type 

Press the corresponding number key to select type 

Press the corresponding number key to select applicable option

13. CARD NOT PRESENT TRANSACTION WITH CSC 

(CARD SECURITY CODE) AVAILABLE

Simply press 

F3

 key on idle screen to select Refund 

OR

Press 

MENU

 and scroll to select 

EFTPOS MENU

 followed by 

ENTER

Scroll down to select 

REFUND

 and press 

ENTER

(Select the merchant to transact with and press ENTER - FOR 

MULTI-MERCHANT ONLY)

Swipe the Merchant Refund Card

Enter the Merchant PIN

Key in the amount to refund and press 

ENTER 

Press 

FUNC

 at 

“SWIPE OR INSERT CARD” 

Key in the card number and press 

ENTER

Key in the expiry date and press 

ENTER

Press the corresponding number key to select type 

Press the corresponding number key to select applicable option

Press 

CR

 to select account to process the transaction

14. CARD NOT PRESENT REFUND TRANSACTION

2

Содержание iWL252 BLUETOOTH

Страница 1: ...Ingenico iWL25X Series QUICK GUIDE Single Multi Merchant 15 4 VERSION...

Страница 2: ...ACTION 15 INSTANT TIPPING QUICK GUIDE 16 PURE COMMERCE CSE PURCHASE WITH DEBIT CREDIT CARD WITH PIN 17 EXTRA TERMINAL FUNCTION 18 SHORTCUT KEY 19 PURE COMMERCE CSE 20 CREDIT CARD HOSPITALITY QUICK GUI...

Страница 3: ...creen OR Press MENU and scroll down to select SUPERVISOR MENU followed by ENTER Scroll down to select DUPLICATE and press ENTER Select the merchant and press ENTER FOR MULTI MERCHANT ONLY Swipe or Ins...

Страница 4: ...by RKI password 6987 2 Terminal will display REMOTE INIT IN PROGRESS while downloading the keys When successful terminal will display ACCEPTED 3 Then initiate a merchant logon to establish connectivi...

Страница 5: ...their card Prompt customer to select account type Advise the cardholder to select the currency to process the payment through by pressing the corresponding key Advice the cardholder to con rm the curr...

Страница 6: ...ENTRY ONLY OR Prompt customer to select account type and press ENTER FOR SIGNATURE ONLY Customer signs receipt Check customer signature Press ENTER to con rm signature or CLEAR to void the transaction...

Страница 7: ...nsaction or CLEAR to select another or exit the menu 5 Ingenico shall have no liability under the warranty in respect of Defects breakdown or malfunction due to the failure to properly follow the inst...

Страница 8: ......

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