46
Troubleshooting
Service Manual
TCE1000N
On-site work procedure
If a customer reports a ‘not cooling’ fault, and it has been established that the cabinet is not cooling,
follow the procedure below when making the service visit.
Safely isolate
cabinet from
power supply.
Calibrate gas
detector (away
from potential
gas source).
Place gas detector on ground in front
of cabinet and wait 10 seconds. If no
gas detected on floor, open cooler
door and check for gas inside cabinet.
Is gas detected?
Connect cabinet
to power supply.
Tag power supply
with ‘Out of
Service’ warning
label.
Refrigeration
system is
considered to
have a gas leak.
Check refrigeration characteristics
and component operations to
determine fault.
If fault is component (NOT sealed
refrigeration system), replace onsite
with authorised OEM part
Is fault in sealed
refrigeration
system?
Arrange
refrigeration
cartridge swap:
Ensure cartridge
is available and
customer agrees
with swap.
Safely remove
cartridge from
cabinet and move
to the service
vehicle area.
Fit replacement
cartridge.
Create 1.5m safe
working area
around cabinet.
No
Yes
No
Yes
Test for correct
operation
