28
TROUBLESHOOTING
Problem
Cause
Remedy
Motor does not run.
1. The battery pack is not
attached to the pole saw.
1. Attach the battery pack to the pole
saw.
2. There is no electrical
contact between the saw
and battery pack.
2. Remove the battery pack, check
contacts and reinstall the battery pack
3. The battery pack is
depleted.
3. Charge the battery pack.
4. The battery pack or pole
saw is too hot.
4. Allow the battery pack or pole saw to
cool.
5. The lock-off button is
not depressed before
pressing the trigger
switch.
5. Press down the lock-off button and
hold it, then depress the trigger switch
to turn on the pole saw
6. Saw chain is bound in the
wood.
6. Release the trigger switch; remove
the saw chain and guide bar from the
wood, then restart the pole saw.
7. Debris in bar groove.
7. With the saw turned OFF, press the
saw chain against the wood, move the
pole saw back and forth to discharge
the debris.
8. Debris in side cover.
8. Remove battery pack, then remove
side cover and clean out debris.
Motor runs, but
chain does not
rotate.
Chain does not engage drive
sprocket.
Reinstall the chain, making sure that the
drive links on the chain are fully seated
on the sprocket.