MAINTENANCE FUNCTIONS
Troubleshooting
56 (84)
SKF Enlight Collect IMx-1 System
User Manual
Revision A
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An Export function allows the export of events to an Excel file for further
analysis or sharing.
Monitor service log and viewer
As it is the Monitor service that receives the data from the IMx-1 system, that
interface can contain relevant information regarding the system performance and
MQTT connection status.
The log file can be accessed from the @ptitude Observer Monitor Service Manager
software, select the appropriate service then Action > View log file. The contents of
that file, the level of detail stored, are influenced by the Log detail level settings made
in @ptitude Observer, Database > Options > Monitor service tab.
Alternatively, the same data, but all log events and unaffected by the log detail level
setting, is available in the @ptitude Observer Monitor service viewer:
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Access it from On-line > Monitor service viewer.
Figure 31
Monitor Service Viewer example
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Events: types for IMx-1 sensor data can be Stored or Error.
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Note that data time stamped earlier than 3 years before the current date will
be rejected. The description field will include the invalid date that caused the
data to be ‘trashed’ and the event Type will be set as Error.
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Internal: generally,
relates to ‘internal’ actions being initiated or completed as
data is processed.
Mesh network information log
For troubleshooting and understanding the mesh characteristics of an Enlight Collect
IMx-1 system, this logfile can be enabled via Database > Options > Enlight Collect
IMx-1 System Global Settings, tab: