Troubleshooting
5
For parts or assistance, call Simer Customer Service at
1-800-468-7867 / 1-800-546-7867
A. Pump fails to operate:
B. Pump fails to empty sump:
C. Pump will not shut off:
Risk of sudden starts. Can result in an electri-
cal shock and pinching of hands or fingers.
If
the power is on to the pump when the thermal overload resets,
the pump may start without warning. Disconnect the power
before servicing the pump.
1. Check to be sure that power cord is securely plugged into outlet. Disconnect power to
outlet before handling pump or motor.
2. Check to be sure you have electrical power.
3. Check that liquid fluid level is high enough to activate switch or controller.
4. Check to be sure that 3/16" (4.7 mm) vent hole in discharge pipe is not plugged.
5. Check for blockage in pump inlet, impeller, check valve or discharge pipe.
6. Thermal overload may have tripped. Test start pump; if it starts and then stops immedi-
ately, disconnect from power source for 30 minutes to allow motor to cool, then
reconnect to power source. Check for cause of overheating/overloading.
1. Be sure all valves in discharge valve are fully open.
2. Clean out discharge pipe and check valve.
3. Check for blockage in pump inlet or impeller.
4. Pump not sized properly. A higher capacity pump may be required.
1. Check switch or controller automatic floats for proper operation and location.
See installation instructions for switch/controller.
2. If pump is completely inoperative or continues to malfunction, consult your local
serviceman.
