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Warranty & Service
The warranty for this appliance is for 3 years from the date of purchase.
Should you have grounds for complaint, despite our high quality standards,
please contact our Service Hotline.
In the event that your complaint cannot be resolved over the telephone,
you will receive from them
•
a processing number (RMA number) as well as
•
an address, to which you can send your product for warranty
processing.
In the case of a mail-in shipment please enclose a copy of the purchase
receipt (sales slip). The appliance must be securely packed and the RMA
number clearly visible. Shipments without an RMA number can not be
processed.
Note:
The warranty provisions cover only material or factory defects.
The warranty provisions do not cover
• worn out parts
• damage to breakable parts like switches or rechargeable
batteries.
This product is for private use only and is not intended for commercial
use. The warranty is void in the case of abusive and improper handling,
use of force and internal tampering not carried out by our authorized
service branch.
Your statutory warranty claims are not restricted by this warranty.
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