Silvan
Warranty
Our
goods
come
with
guarantees
that
cannot
be
excluded
under
the
Australian
Consumer
Law.
You
are
entitled
to
a
replacement
or
refund
for
a
major
failure
and
for
compensation
for
any
other
reasonably
foreseeable
loss
or
damage.
You
are
also
entitled
to
have
the
goods
repaired
or
replaced
if
the
goods
fail
to
be
of
acceptable
quality
and
the
failure
does
not
amount
to
a
major
failure.
We
warrant
our
goods
to
be
free
from
defects
in
materials
and
workmanship
for
the
warranty
period
of
12
months
from
the
date
the
product
is
delivered
to
the
consumer.
Silvan
warrants
its
authorised
Dealer,
who
in
turn
warrants
the
original
purchaser
(consumer)
of
each
new
Silvan
product
that
it
will
repair
or
replace
the
product,
or,
pay
the
cost
of
repair
or
replacement,
as
determined
by
Silvan
without
charge
for
labour
or
any
defective
or
malfunctioning
parts
in
accordance
with
the
warranty
limitations
below.
This
Warranty
is
in
addition
to
any
other
rights
and
remedies
available
to
consumers
under
the
law
This
Warranty
Covers
Only
conditions
resulting
directly
from
defects
in
workmanship
or
material
under
normal
use
and
service.
Warranty
Exclusions
The
Warranty
does
not
cover:
•
Conditions
resulting
from
misuse,
use
of
incompatible
chemicals,
exceeding
machine
specifications
including
overloading,
impact
damage,
negligence,
accidental
damage
or
failure
to
perform
recommended
maintenance
services
as
specified
in
the
Owner/Operator
Manual
applicable
to
the
product.
•
Damage
caused
by
continued
use
of
a
product
after
initial
failure
•
Any
product
which
has
been
repaired
by
other
than
an
authorised
Silvan
service
outlet
in
a
way
which,
in
the
sole
and
absolute
judgment
of
Silvan,
adversely
affect
its
performance
or
reliability.
•
The
replacement
of
maintenance
items
such
as
diaphragms,
batteries,
V
belts
and
ground
engaging
components,
etc.
How
to
claim
Warranty
Return
the
goods
to
the
place
of
purchase
at
your
cost
and
within
the
warranty
period
along
with
evidence
of
the
purchase
date.
If
the
original
supplier
cannot
be
contacted
then
contact
Silvan
as
below
and
we
can
direct
you
on
how
to
proceed
with
your
warranty
claim.
How
your
claim
will
be
managed
The
repair
of
a
defective
product
qualifying
under
this
warranty
will
be
performed
by
any
authorised
Silvan
service
outlet
within
a
reasonable
time
following
the
delivery
of
the
product,
at
the
cost
of
the
owner,
to
the
service
outlet’s
place
of
business.
The
product
will
be
repaired
or
replaced
depending
on
the
extent
of
the
problem
at
the
discretion
of
Silvan
and
the
Silvan
dealer.
Warranty
