SII RP-E10 Series Скачать руководство пользователя | Manualshive

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14 TROUBLESHOOTING

Check the following points before requesting for repair:

■

The power does not turn ON

•  Is specified AC adapter being used?
•  Are the AC cable and AC adapter connected correctly?
•  Is the AC adapter connected to the printer correctly?

■

The printer does not print

• Is the interface cable connected correctly?
• Is

the

specifications of interface cable conformed to its specifications of this manual being used?

• Is the communication method between the printer and the host device correct?
• Is specified thermal paper being used? Is the paper orientation (surface/back) correct?

■

An error is displayed

• See "LED Display" on page 13.
• Is the function settings of the printer correct?

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Содержание RP-E10 Series

Страница 1: ...USER S GUIDE Thermal Printer RP E10 SERIES Read this user s guide carefully before using the printer Keep this user s guide in a place where it can be accessed quickly ...

Страница 2: ...luding but not limited to typographical arithmetic and listing errors is a trademark of Seiko Instruments Inc All other trademarks are the properties of their respective companies This product complies with EU RoHS Directive 2002 95 EC Applicable EC Directive and Standards Product Thermal Printer RP E10 with AC adapter PW E2427 W1 Directive Title 2004 108 EC EC Electromagnetic Compatibility Direct...

Страница 3: ...ate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada IC compliance statement Operation is subject to the f...

Страница 4: ...cifications on the printer see the RP E10 SERIES THERMAL PRINTER TECHNICAL REFERENCE This manual consists of the following sections INTRODUCTION 1 OPERATING PRECAUTIONS 5 1 PREPARATION 7 2 IDENTIFYING THE MODEL TYPE 9 3 EACH PART OF PRINTER 10 4 POWER CONNECTION 14 5 THERMAL PAPER SETTING 15 6 ADJUSTMENT OF REMAINING THERMAL PAPER 18 7 PREVENTION AND TREATMENT OF PAPER JAM 20 8 TEST PRINT 22 9 FUN...

Страница 5: ...sonal injury or death Caution Failure to follow the instructions marked with this symbol could result in minor personal injury or property damage About symbols The symbol indicates information which you should pay attention to including danger and warnings The symbol indicates information about prohibited procedures indicates Disassembly is prohibited The symbol indicates information about obligat...

Страница 6: ... printer only with specified AC adapter and AC cable Do not use an AC adapter with a voltage other than specified Keep the AC plug and the DC plug away from dust and metal objects Make sure the AC plug and DC plug are securely plugged in when using the products Do not destroy the AC cable AC plug and DC plug Do not bend pull or twist the AC cable forcibly or place heavy staff on them Be sure to fo...

Страница 7: ... off the printer and unplug the AC plug when not in use for a long period of time or before maintenance Do not use or store the products in the following locations Locations subject to direct sunlight or high temperature Locations exposed to high humidity a lot of dust and liquid Unstable locations or locations subject to strong vibration Do not cover the products with cloth when in use Do not tou...

Страница 8: ...Clean the printer case using soft lint free cloth DO NOT use alcohol or other solvent Before using always clean the terminals using a dry soft lint free cloth If the terminals are dirty it may not be possible to obtain proper contact DO NOT touch the thermal head directly Doing so may result in poor quality due to the dirt or damage by the static electricity DO NOT use the thermal head with gettin...

Страница 9: ...e might rust Thermal Paper Handling Store the thermal paper in a cool dry and dark place DO NOT rub the thermal paper with hard objects DO NOT leave the thermal paper near organic solvents DO NOT allow plastic film erasers or adhesive tape to touch the thermal paper for long periods DO NOT stack the thermal paper with diazo copies immediately after copying or wet type copies DO NOT use chemical gl...

Страница 10: ...扱説明書安全上の注意各種ソフトウェア CD ROM 1枚サンプル感熱紙 58mm紙幅用パーテションプレート 58mm紙幅用スペーサプレートまたは Printer Top paper discharge model or Printer Front paper discharge model SAFETY PRECAUTIONS one sheet User s Guide SAFETY PRECAUTIONS Various Software CD ROM one piece Sample thermal paper 58 mm paper width partition plate 58 mm paper width spacer plate ...

Страница 11: ...ong term storage The available accessories are shown below See 2 IDENTIFYING THE MODEL TYPE for the models 指定ACケーブル指定ACアダプタ指定USBケーブル指定シリアルケーブル指定シリアルケーブル指定Poweredケーブル図はCB JP03 20Aを示す Specified AC cable the figure shows CB US03 20A Specified AC adapter Specified USB cable Specified serial cable Specified Powered USB cable 壁掛け用キット Wall mounting kit ...

Страница 12: ... 1 Serial with power supply pins When the printer is incorporated into your equipment and then supplied electric power from the equipment follow the rated value of input voltage for RP E10 described in the specifications of 15 Printer Specifications and RP E10 SERIES THERMAL PRINTER TECHNICAL REFERENCE 2 4 Power Supply Specifications When using a power supply other than the specified AC adapter us...

Страница 13: ... 10 3 EACH PART OF PRINTER 1 2 5 3 6 4 上面排紙モデル 13 7 8 9 10 12 11 14 Top paper discharge model ...

Страница 14: ... 11 6 4 3 5 2 1 10 12 11 14 13 7 8 9 前面排紙モデル Front paper discharge model 16 16 18 17 15 USBモデルシリアルモデル USB シリアルモデル 16 イーサネットモデル USB model Serial model USB Serial model Ethernet model ...

Страница 15: ...eplace the thermal paper 9 Paper near end sensor setting lever A lever to set the value to detect the remaining amount of the thermal paper 10 Paper width setting knob The knob to set the paper width It is set to 80 mm by default When using paper with 58 mm width remove the coin screw stagger the knob upward and then fix it with the coin screw again 11 Thermal head The thermal head prints data on ...

Страница 16: ...Cover open error Yellow On Hardware error Red On Head temperature error Violet On Vp voltage error Violet Blink 1 Cutter error Violet Blink 2 Rewriting external flash White Blink 3 Rewriting FW White On 1 Default value 2 When paper near end sensor selection MS5 5 is enabled LED displays out of paper error Blink Pattern State Pattern Blink 1 Blink 2 Blink 3 0 1s 0 7s 0 8s 0 2s 0 1s 0 1s 0 1s ...

Страница 17: ...to an electric outlet ＤＣジャックのロックＤＣジャックのロック解除引く Pull Locking DC jack engaged Locking DC jack disengaged NOTE The DC jack of the printer power connector has the locking system To disengage the locking system pull the DC jack contrary to the arrow in the figure above Disengage the locking system as described in the figure before connecting or disconnecting the DC jack Turn the printer OFF before in...

Страница 18: ...lease lever to open the paper cover 上面排紙モデル前面排紙モデル 2 Take the glued end from the paper roll 3 Set the thermal paper directly above the paper holder certainly as the direction shown in the figure 非印字面印字面非印字面印字面 Top paper discharge model Front paper discharge model Non printing side Printing side Printing side Non printing side NOTE Be careful not to cut your fingers by the cutter blade Top pape...

Страница 19: ... not open DO NOT cover the paper outlet or hold down the thermal paper Doing so may cause paper jam DO NOT touch the platen roller and gears in the printer Doing so may cause loss of printing quality or a failure Always use the paper roll the core of which has 12 mm inside diameter and 18 mm outside diameter Moreover DO NOT use the paper roll with glued or taped end HINT Leaving the printer with t...

Страница 20: ... 17 Recommended Thermal Paper Shape NOTE DO NOT use deformed thermal paper Doing so may cause the printer damaged NOTE In case of using loosened paper roll rewind the roll before using it ...

Страница 21: ...of the printer The default setting is 22 2 mm approx in diameter Position A for Top paper discharge models Position C for Front paper discharge models NOTE Use the detection value of paper near end as reference 1 Turn the printer OFF side hereinafter omitted and then unplug the DC jack NOTE Do not touch the printer when unplugging the DC jack 2 Move the paper near end sensor to the position of A t...

Страница 22: ...mm in diameter Top paper discharge model C φ22 2 mm in diameter Front paper discharge model 1 D φ25 2 mm in diameter Front paper discharge model 1 1 Outside diameter for paper near end detection is not affected by the installed Wall Mounting Kit WLK B01 1 Top paper discharge model Paper near end sensor Front paper discharge model Paper near end sensor Paper near end sensor setting lever Paper near...

Страница 23: ...g to the following procedure 1 Turn the printer OFF 2 Pull the release lever to open the paper cover and remove the paper jam NOTE Do not damage the printer when removing the thermal paper Especially do not touch the thermal head because it is subject to breakage 3 Set the thermal paper straight and then close the paper cover gently 4 Turn the printer ON by turning the POWER switch ON 5 When the p...

Страница 24: ...hen open the paper cover When you find a paper jam remove it 3 Set the thermal paper straight and then close the paper cover gently 4 Turn the printer ON by turning the POWER switch ON 5 When the printer is recovered the LED lights in blue NOTE DO NOT use a ballpoint pen driver or box cutter etc to remove a paper jam Be careful not to damage the printer Especially do not touch the thermal head bec...

Страница 25: ...he FEED switch after initializing the printer the LED lights in blue 3 Test printing is started 4 After test printing the printer cuts the thermal paper After 1 described below is printed the LED lights in white and the buzzer sounds Determine whether or not to enter the function setting mode Mode Select Setting Mode Feed SW Normal Mode Power SW 1 5 When pressing the POWER switch 2 described below...

Страница 26: ...ethod or the type of thermal paper The function settings of the printer are stored in the FLASH memory They are effective until rewriting them again You can set these functions by using the Memory Switch hereinafter referred to as MS 1 to 7 and 13 See RP E10 SERIES THERMAL PRINTER TECHNICAL REFERENCE for details ...

Страница 27: ...ION for details of interface specifications The communication speed might be reduced depending on data processing by software as well as print type and size Serial USB Ethernet Communication Through Interface Cable 1 Turn the printer OFF 2 Connect the interface cable to use to the interface connector on the backside of the printer When connecting a USB cable lock the cable with the wire clip as sh...

Страница 28: ...ctor push it until it clicks DO NOT connect plugs of other cables including drawer kick cable or phone line to the interface connector When connecting an outdoor aerial wired LAN cable be sure to use it through another anti serge device Otherwise the device may be damaged by induced lightning ...

Страница 29: ...nnector on the backside of the printer 3 Turn the printer ON NOTE When connecting or disconnecting the drawer kick cable hold the plug and never pull the cable DO NOT connect cables other than a drawer kick cable to the drawer kick connector such as phone line NEVER connect a USB cable to the drawer kick connector ...

Страница 30: ...the knob to the Position B and then fix it with the coin screw again A B 4 Set the accompanying partition plate and the spacer plate to the position as shown in the figure See RP E10 SERIES THERMAL PRINTER TECHNICAL REFERENCE to set the paper width MS2 6 to 58 mm NOTE Set the paper width before using the printer for the first time Do not change the paper width after starting to use the printer ...

Страница 31: ...del 1 Preparation When you open the carton make sure it contains the product and its accessories 壁掛け用キットプリンタ取り付けねじ 4本タッピングねじ3 6 ウォールハンギングブラケットウォールハンギングブラケット取り付けねじ 6本木ねじ3 8 18 プリンタブラケット Printer attachment screw four pieces Tapping screw 3 x 6 Wall hanging bracket Printer bracket Attachment screw for wall hanging bracket six pieces Wood screw 3 8 x 18 ...

Страница 32: ... interface cable 3 Installation of Wall Hanging Bracket Fix the wall hanging bracket to the mounting surface and then secure it with six attachment screws for the bracket WLK B01 1 is designed to be installed on a wall After installation make sure that the wall hanging bracket is fixed on the wall securely without rattle NOTE The accompanying attachment screws for wall hanging bracket are for inst...

Страница 33: ...racket from the top to the bottom to insert the printer bracket into the wall hanging bracket as shown in the figure NOTE Check the place and the material structure of the wall and then install the printer securely Injury or destruction of property might occur by dropping off ...

Страница 34: ...thermal head the platen roller or the rubber feet with a cotton swab moistened with a small amount of ethyl alcohol 5 Wait until any ethyl alcohol remaining on the thermal head and the platen roller evaporates completely then close the paper cover NOTE Clean the thermal head after it cools Wipe the thermal head with a cotton swab or other soft material DO NOT touch the gear of the platen roller Do...

Страница 35: ... correctly The printer does not print Is the interface cable connected correctly Is the specifications of interface cable conformed to its specifications of this manual being used Is the communication method between the printer and the host device correct Is specified thermal paper being used Is the paper orientation surface back correct An error is displayed See LED Display on page 13 Is the func...

Страница 36: ...2 58 mm 54 mm 58 mm 45 mm 2 Printing speed 350 mm s max Paper cutting method Slide cutting Paper cutting type Full cut Partial cut remaining the center dot Operating temperature 5 to 45 C Relative humidity 3 10 to 90 RH Dimensions W x D x H 129 x 129 x 129 mm 4 Mass Approx 1 3 kg excluding the thermal paper Input voltage DC24 0 V 5 1 One byte character character spacing is 0 dot 2 When selecting 5...

Страница 37: ...38400 115200 bps Data length 7 or 8 bits Parity None Even or Odd Data control Hardware control Xon Xoff USB interface specifications Item Specification Version Ver 2 0 conformity Printer data transmission mode Bulk transfer 12 Mbps Ethernet interface specifications Item Specification Communication standard 10Base T 100Base TX ...

Страница 38: ...nt to operate the products in other countries than listed above 2 The compliant AC cable differs from country to country See the list below to find out which cable you need to connect in destination countries Specified AC Cable Table For Specified AC Adapter PW E2427 W1 Countries Model 1 Manufacturer Japan CB JP03 20A SII USA Canada Mexico CB US03 20A SII EU except United Kingdom EFTA Russia CB CE...

Страница 39: ... cable IFC S02 1 Powered USB cable IFC V01 1 1 The shape of the power outlet differs in countries Confirm it before using Specified Thermal Paper 1 Model Manufacturer TF60KS E Nippon Paper Industries Co PD160R Oji Paper Co Ltd F220VP Mitsubishi Paper Mills Ltd P220VBB 1 Mitsubishi Paper Mills Ltd F5041 Mitsubishi Hi Tech Paper KT48FA Koehler Alpha400 2 1 Appleton Alpha820 3 4 Appleton 1 We do not ...

Страница 40: ... Avenue Suite 250 Torrance CA 90501 USA Telephone 1 310 517 7778 Facsimile 1 310 517 7779 Seiko Instruments GmbH Siemensstrasse 9 D 63263 Neu lsenburg Germany Telephone 49 6102 297 0 Facsimile 49 6102 297 222 Seiko Instruments H K Ltd 4 5 F Wyler Center 2 200 Tai Lin Pai Road Kwai Chung N T Kowloon Hong Kong Telephone 852 2494 5160 Facsimile 852 2424 0901 Specifications are subject to change witho...

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