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Cutter Error Treatment
When the motor is locked during paper cutting due to a cutter error and the paper cover does not open,
recover the printer according to the following procedure:
(1) Turn the printer OFF.
NOTE
- Be sure to turn the power off before handling a cutter error.
(2) Pull the release lever repeatedly to retract the cutter blade. Then, open the paper cover. When you
find a paper jam, remove it.
(3) Set the thermal paper straight and then close the paper cover gently.
(4) Turn the printer ON by turning the POWER switch ON.
(5) When the printer is recovered, the LED lights in blue.
NOTE
- DO NOT use a ballpoint pen, driver, or box-cutter, etc. to remove a paper jam. Be
careful not to damage the printer.
Especially, do not touch the thermal head because it is subject to breakage.
- Be careful not to cut your fingers or be injured by the cutter.
- DO NOT apply excessive force on the cutter blade.
