SII RP-D10 Series Скачать руководство пользователя страница 37

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16. TROUBLESHOOTING

Check the following points before requesting for repair:



The power does not turn on

•

Is specified AC adapter being used?

•

Are the AC cable and AC adapter connected correctly?

•

Is the AC adapter connected to the printer correctly?



The printer does not print

•

Is the interface cable connected correctly?

•

Is the specifications of interface cable conformed to its specifications of this manual being used?

•

Is the communication condition between the printer and the host device correct?

•

Is specified thermal paper being used? Is the paper orientation (surface/back) correct?



An error is displayed

•

See "LED Display" on page 12.

•

Is the Function Setting of the printer correct?

Содержание RP-D10 Series

Страница 1: ...USER S GUIDE Thermal Printer RP D10 SERIES Read this USER S GUIDE carefully before using the printer Keep this USER S GUIDE in a place where it can be accessed quickly ...

Страница 2: ... Seiko Instruments Inc All other trademarks are the properties of their respective companies Applicable EC Directive and Standards Product Thermal Printer RP D10 with AC adapter PW E2427 W1 Directive Title 2004 108 EC EC Electromagnetic Compatibility Directive 2006 95 EC EC Low Voltage Directive with AC adapter only 2011 65 EU Restriction of the use of certain hazardous substances RoHS Directive S...

Страница 3: ...ate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada IC compliance statement Operation is subject to the f...

Страница 4: ... more detailed function and specifications on the printer This USER S GUIDE consists of the following sections 1 INTRODUCTION 1 2 SAFETY PRECAUTIONS 2 3 OPERATING PRECAUTIONS 5 4 PREPARATION 8 5 IDENTIFYING THE MODEL TYPE 10 6 EACH PART OF PRINTER 11 7 POWER CONNECTION 14 8 THERMAL PAPER SETTING 15 9 PREVENTION AND TREATMENT OF PAPER JAM 20 10 TEST PRINT 22 11 FUNCTION SETTING 23 12 CONNECTING TO ...

Страница 5: ...y or death CAUTION Failure to follow the instructions marked with this symbol could result in minor personal injury or property damage About symbols The symbol indicates information which you should pay attention to including danger and warnings The symbol indicates information about prohibited procedures indicates Disassembly is prohibited The symbol indicates information about obligated or instr...

Страница 6: ...he printer only with specified AC adapter and AC cable Do not use an AC adapter with a voltage other than specified Keep the AC plug and the DC plug away from dust and metal objects Make sure the AC plug and DC plug are securely plugged in when using the products Do not destroy the AC cable AC plug and DC plug Do not bend pull or twist the AC cable forcibly or place heavy staff on them Be sure to ...

Страница 7: ...plug the AC plug from an outlet when not in use for a long time or before maintenance Do not use or store the products in the following locations Locations exposed to direct sunlight or high temperature Locations exposed to high humidity a lot of dust and liquid Locations subject to strong vibration or unstable locations Do not cover the products with cloth when in use Do not touch the thermal hea...

Страница 8: ...r off when not in use In addition when the printer is not used for a long time unplug the AC plug from an outlet and set thermal paper to protect the platen Clean the printer case using soft lint free cloth DO NOT use alcohol or other solvent Before using always clean the terminals using a dry soft lint free cloth When the terminals are dirty it may cause contact failure DO NOT touch the thermal h...

Страница 9: ... used as the drawer kick connector NEVER connect a USB cable to the RJ connector As the plated sheet steel is used in the printer the edge face might rust When moving the printer from the installation site hold the printer main body tightly with both hands then lift it upward slowly to leave the rubber feet from the installation surface Lifting it rapidly or moving it horizontally may peel the ent...

Страница 10: ... to denote operating precautions and items to remember NOTE Operating Precautions This box contains items that when not followed may lead to a malfunction or to a deterioration of performance HINT Items to Remember This box contains helpful hints to remember when using the printer ...

Страница 11: ...hen you open the carton make sure it contains the printer and its accessories SAFETY PRECAUTIONS one sheet USER S GUIDE Various Software CD ROM one piece Sample thermal paper Partition plate R Printer Partition plate L ...

Страница 12: ... for future transportation or long term storage The available accessories are shown below See 5 IDENTIFYING THE MODEL TYPE for the models which include accessories Specified AC cable the figure shows CB US03 20A Specified AC adapter Wall mounting kit Specified USB cable Specified serial cable Specified Powered USB cable ...

Страница 13: ... pins When the printer is incorporated into your equipment and then supplied electric power from the equipment follow the rated value of input voltage for RP D10 described in the specifications of 17 SPECIFICATION and 2 3 POWER SUPPLY SPECIFICATIONS in RP D10 SERIES THERMAL PRINTER TECHNICAL REFERENCE When using a power supply other than the specified AC adapter use a power supply at your own risk...

Страница 14: ...11 6 EACH PART OF PRINTER 1 2 3 4 5 6 7 8 9 10 11 12 14 15 13 13 13 13 13 Serial model USB model USB Serial model Ethernet model ...

Страница 15: ...e platen is released from the thermal paper when opening this cover Open this cover to replace the thermal paper or to clean the thermal head 7 Paper holder The paper holder holds the thermal paper 8 Thermal head The thermal head prints data on the thermal paper NEVER touch the thermal head immediately after printing because it gets hot 9 Paper sensor The sensor that detects thermal paper existenc...

Страница 16: ...ut buffer full Green Blink 1 Out of paper error Orange Blink 2 Cover open error Orange Blink 1 Hardware error Red On Head temperature error Red Blink 1 Vp voltage error Red Blink 2 Cutter error Red Blink 3 Rewriting FW Orange On 1 Default value Blink Pattern State Pattern Blink 1 Blink 2 Blink 3 0 8s 0 1s 0 7s 0 2s 0 1s 0 1s 0 1s ...

Страница 17: ...nsert the AC plug of the AC cable to an outlet 3 1 2 How to unlock the DC plug Pull NOTE The DC plug of the printer power connector has the locking system Pull the DC plug to the opposite direction of the arrow shown in the front side of the DC plug to unlock Unlock the DC plug as shown in the figure before disconnecting it Turn the power off before installing or removing the AC adapter When the p...

Страница 18: ...to as thermal paper The Function Setting of the printer differs depending on the used thermal paper See 11 FUNCTION SETTING for details Thermal Paper Setting 1 Operate the release lever to the direction of the arrow shown in the figure to open the paper cover Top eject Front eject ...

Страница 19: ...per 3 Set the thermal paper from directly above to the paper holder At the time set the thermal paper direction as shown in the figure Top eject Printing side Front eject Printing side NOTE Be careful not to cut your fingers by the cutter blade ...

Страница 20: ...17 4 Pull the thermal paper straight Make sure that the thermal paper does not slant Top eject Good No good Front eject Good No good ...

Страница 21: ...per outlet or hold down the thermal paper ejected Doing so may cause paper jam DO NOT touch the platen and gears in the printer Doing so may cause loss of printing quality or damage Use the thermal paper whose core is 12mm inside diameter and 18mm outside diameter Moreover DO NOT use the thermal paper with glued or taped end HINT Leaving the printer with the thermal paper for a long time may cause...

Страница 22: ...19 Thermal Paper Shape Good No Good No Good NOTE DO NOT use deformed thermal paper Doing so may damage the printer Good No Good NOTE In case of using loosened thermal paper rewind it before using ...

Страница 23: ...n a paper jam occurs remove the thermal paper according to the following procedures 1 Turn the power off 2 Operate the release lever to open the paper cover and remove the paper jam NOTE Do not damage the printer when removing the thermal paper Especially do not touch the thermal head because it is easy to break 3 Set the thermal paper straight and then close the paper cover gently 4 Turn the powe...

Страница 24: ... cover to retract the cutter blade Then open the paper cover When you find a paper jam remove it 3 Set the thermal paper straight and then close the paper cover gently 4 Turn the power on 5 When the printer is recovered the LED lights in green NOTE DO NOT use a ballpoint pen driver or cutter knife etc to remove a paper jam Be careful not to damage the printer Especially do not touch the thermal he...

Страница 25: ... sure that the thermal paper is set in the printer and the power is turned off When the thermal paper is not set set the thermal paper as instructed in 8 THERMAL PAPER SETTING and turn the power off 2 Turn the POWER Switch on while holding down the FEED Switch Release the FEED Switch after initializing the printer The LED lights in green 3 Test print starts ...

Страница 26: ...se functions before using the printer The Function Setting of the printer are stored in the FLASH memory They are effective until rewriting them again You can set these functions by using the Memory Switch hereinafter referred to as MS MS1 to 7 13 15 to 17 and 40 See RP D10 SERIES THERMAL PRINTER TECHNICAL REFERENCE for details ...

Страница 27: ...PECIFICATION for details of interface specifications The communication speed may be decreased depending on processing by software as well as print contents Serial USB Ethernet Communication through Interface Cable 1 Turn the power off 2 Connect the interface cable to use to the interface connector on the back side of the printer When connecting a USB cable lock the cable with the wire clip as show...

Страница 28: ... cable to the interface connector push it until it clicks NEVER connect plugs of other cables including drawer kick cable or phone line to the interface connector When connecting an outdoor aerial wired LAN cable be sure to use it through another anti serge device Otherwise the device may be damaged by induced lightning ...

Страница 29: ...nector on the back side of the printer 3 Turn the power on NOTE When connecting or disconnecting the drawer kick cable hold the plug and never pull the cable DO NOT connect other cables than a drawer kick cable to the drawer kick connector such as phone line NEVER connect a USB cable to the drawer kick connector ...

Страница 30: ...tion plate L into the paper holder with slanting position as shown in the figure below Partition plate L Partition plate R Tension roller Paper roller 4 Rotate the partition plate R or partition plate L within the paper holder in the direction of the arrow shown in the figure below to make the side surface of the paper holder and the partition plate in parallel ...

Страница 31: ...lder as shown in the figure below Hook Hook 6 Push the partition plate R or partition plate L to the direction of the arrow shown in the figure below with placing them along the side surface of the paper holder and then put the projection which is located at the bottom of the partition plate in the hole of the paper holder ...

Страница 32: ...et the MS4 4 Paper Width Selection to 58mm NOTE Set the paper width before using the printer for the first time Do not change the paper width after starting to use the printer Doing so may damage the printer Do not push or pull the tension roller strongly When the 58mm width thermal paper is used rubber crumbs of the platen may be generated because the platen contacts with the thermal head Remove ...

Страница 33: ... 1 Preparation Make sure that the product and its accessories are contained Printer bracket Printer attachment screw four pieces Tapping screw 3 6 Wall hanging bracket Wall hanging bracket attachment screw six pieces Wood screw 3 8 18 ...

Страница 34: ... the interface cable 3 Installation of Wall Hanging Bracket Fix the wall hanging bracket to the mounting surface and then fix it firmly with six wall hanging bracket attachment screws WLK B01 1 is designed to be installed on a wall After installation make sure that the wall hanging bracket is fixed on the wall securely without rattle NOTE The accompanying wall hanging bracket attachment screws are...

Страница 35: ...racket from the top to the bottom to insert the printer bracket into the wall hanging bracket as shown in the figure NOTE Check the place and the material structure of the wall and then install the printer securely Injury or destruction of property might occur by dropping off ...

Страница 36: ...ad the platen or the rubber feet with a cotton swab moistened with a small amount of ethyl alcohol 5 Wait until any ethyl alcohol remaining on the thermal head and the platen evaporates completely then close the paper cover NOTE Clean the thermal head after it cools down Wipe the thermal head with a cotton swab or other soft material DO NOT touch the gear of the platen Doing so may cause loss of p...

Страница 37: ...correctly The printer does not print Is the interface cable connected correctly Is the specifications of interface cable conformed to its specifications of this manual being used Is the communication condition between the printer and the host device correct Is specified thermal paper being used Is the paper orientation surface back correct An error is displayed See LED Display on page 12 Is the Fu...

Страница 38: ... 80 mm 64 mm 2 58 mm 54 mm 58 mm 45 mm 2 Printing speed 200 mm sec max Paper cutting method Slide cutting method Paper cutting type Full cut Partial cut left at the center Operating temperature 5 C to 45 C Relative humidity 3 10 RH to 90 RH Dimensions W D H 129 129 129 mm 4 Mass Approx 850 g excluding the thermal paper Input voltage DC24 0 V 5 1 1 byte character character spacing is 0 dots 2 When ...

Страница 39: ...9200 38400 115200 bps Data length 7 or 8 bits Parity None Even or Odd Flow control Hardware control Xon Xoff USB interface specifications Item Specification Version Ver 2 0 conformity Printer data transmission mode Bulk transfer 12 Mbps Ethernet interface specifications Item Specification Communication standard 10Base T 100Base TX ...

Страница 40: ...EFTA Russia 1 Ask your SII sales representative when you want to operate the products in other countries than listed above 2 The compliant AC cable differs from country to country See the Specified AC Cable Table below Specified AC Cable Table For Specified AC Adapter PW E2427 W1 Countries Model 1 Manufacturer Japan CB JP03 20A SII USA Canada Mexico CB US03 20A SII EU except United Kingdom EFTA Ru...

Страница 41: ...02 1 Specified Powered USB cable IFC V01 1 1 The shape of an outlet differs in countries Confirm it before using Specified Thermal Paper 1 Model Manufacturer PD160R Oji Paper Co Ltd F220VP Mitsubishi Paper Mills Ltd P220VBB 1 Mitsubishi Paper Mills Ltd F5041 Mitsubishi Hi Tech Paper KT48FA Papierfabrik August Koehler AG Alpha400 2 1 Appleton P300 Kanzaki Specialty Papers Inc 1 We do not offer ther...

Страница 42: ... Avenue Suite 250 Torrance CA 90501 USA Telephone 1 310 517 7778 Facsimile 1 310 517 7779 Seiko Instruments GmbH Siemensstrasse 9 D 63263 Neu lsenburg Germany Telephone 49 6102 297 0 Facsimile 49 6102 297 222 Seiko Instruments H K Ltd 4 5 F Wyler Center 2 200 Tai Lin Pai Road Kwai Chung N T Kowloon Hong Kong Telephone 852 2494 5160 Facsimile 852 2424 0901 Specifications are subject to change witho...

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