6
Maintenance
52
Troubleshooting Service Conditions
Your system notifies you if a keypad, sensor, or other system
component needs service by lighting the TROUBLE icon, and by
beeping twice every 30 seconds for one minute.
To get more information about the service message, press and
hold the
[service] key for two seconds. A code appears in
your keypad's numeric display. As the table below shows, differ-
ent messages are conveyed depending on which code is dis-
played. Follow the recommended course of action listed in the
table.
To stop the service message warning tone, enter your user code
between the two beeps. You may have more than one service
message. To view the next message, press the
key again.
If there are no new messages, your keypad exits the Service
Message display.
What to do
Message
Code
1
2
3
4
There is a power failure in
progress.
The control panel's battery
is low.
The monitoring station
(phone #1) does not
answer.
The monitoring station
(phone #2) does not
answer.
Look for signs of power failure in other
building equipment; if not found, call for
service. Reset the clock, once power is
restored.
If there has been a recent power
outage, allow the battery to recharge
overnight. If the problem remains, call
for service.
If line is functioning, call monitoring
station. If not, call telephone company
for service.
If line is functioning, call monitoring
station. If not, call telephone company
for service.
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