Questions & Answers
100
SX1 K1 am-en, A31008-H6500-A5-1-7619 (29. July 2003, 19:33)
©
Siem
ens AG 2001
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Question
Possible causes
Possible solution
Message cannot
be sent.
Some service providers do
not support this service.
Check with your service provider.
Phone number of the
service center is not set or
is wrong.
Set message center (p. 44).
SIM card contract does not
support this service.
Contact your service provider.
Service center overloaded. Repeat message.
No selection from
addresses possible.
Entry has no phone number (p. 28).
Addressee does not have
a compatible phone.
Check, if the receiver has a compatible phone.
Messages cannot be
received
Phone memory full.
Delete stored messages or images.
Wrong settings.
Check settings for specific message type.
No Internet access
possible.
Wrong WAP profile set
or settings wrong,
incomplete.
Check settings (p. 51), if necessary consult your service
provider.
PIN error/
PIN2 error.
Three wrong entries.
Enter the PUK (MASTER PIN) provided with the SIM
card according to the instructions. If the PUK (MASTER
PIN) has been lost, contact your service provider.
Phone code error.
Three wrong entries.
Contact Siemens Service (p. 101).
Service provider
code error.
No authorization for this
service.
Contact your service provider.
No fax possible.
Incorrect settings in
the PC.
Check settings.
No authorization for this
service.
Contact your service provider.
Charge counter does
not work.
Charge pulse not
transmitted.
Contact your service provider.
Damage
Severe shock.
Remove battery and SIM and insert them again. Do not dismantle phone!
Phone became wet. Remove battery and SIM card. Dry immediately with cloth, do not heat. Dry
connector contacts thoroughly. Stand unit upright in an air current. Do not dismantle
phone!
Reset settings to the factory default:
*
# 7780 #. Enter security code, see p. 19.