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Questions & Answers
120
VAR Langua
ge: en; V
A
R issue
date: 040728
left page (120)
of SK65 FUG en, A31008-H4960-A1-1-7619 (12.08.2004, 10:32)
SIM error.
SIM card not inserted correctly. Check that the SIM card is inserted correctly
Dirty SIM card contacts.
Clean SIM card with a dry cloth.
SIM card with wrong voltage.
Use 3 V SIM cards only.
SIM card damaged
(e.g. broken).
Carry out a visual check. Have service provider
change the SIM card.
No network
connection.
Weak signal.
Move higher, to a window or an open space.
Outside the GSM range.
Check service provider’s coverage area.
Invalid SIM card.
Complain to the service provider.
New network not authorised.
Try manual selection or select a different network
Network call barring is set.
Check network barrings (p. 92).
Network overloaded.
Try again later.
Phone loses net-
work.
Signal too weak.
Reconnection to another service provider is auto-
matic (p. 93). Switching phone off and on again can
speed this up.
Calls not possible.
Second line set.
Set first line
\
New SIM card inserted.
Check for new barrings.
Charge limit reached.
Reset limit with PIN2 (p. 39).
Credit used up.
Load credit.
Some calls not
possible.
Call restrictions are in place.
Barrings can be set by service provider. Check bar-
Keypad opened, it is
not possible to make
phone calls.
Keypad not completely opened. Open keypad completely. Now calls can be made
in handsfree talking mode or with the headset.
Keypad closed, it is
not possible to make
phone calls.
Keypad not completely closed. Close keypad completely. Now calls can be made
as usual.
Keypad: Only cer-
tain characters can
be used.
Fn mode blocked.
Press Fn key again, to switch off this mode (p. 7).
Impossible to make
entries in Phone-
book/Addressbook.
Phonebook/Addressbook is full. Delete entries in the Addressbook/Phonebook
(see standard functions, p. 15).
Voice message not
functioning.
Call divert to mailbox not set.
Set call divert to mailbox (p. 66).
ã
flashes to indi-
cate an SMS.
SMS memory full.
Delete SMS messages (see standard functions,
p. 15) or archive them (p. 43).
ä
flashes to indi-
cate an MMS.
MMS memory full.
Delete MMS messages (see standard functions,
Problem
Possible causes
Possible solution