
Faults and their rectification
S-1FK7 DYA G2 synchronous motors with planetary gearbox
86
Operating Instructions, 05/2018, A5E44881183B AA
Table 9- 1
Possible faults
Fault
Fault cause (see "Fault causes and remedial measures"
key table)
Motor does not start
A B
Motor starts slowly
A C F
Humming sound when starting
C F
Humming sound in operation
A C F
High temperature rise under no-load
operation
D I
High temperature rise under load
A C I
High temperature rise of individual
winding sections
F
Uneven running
J K
Grinding sound, running noise
L
Radial vibrations
M N O P R
Axial vibrations
O Q R
Table 9- 2
"Fault causes and remedial measures" key table
No. Cause of fault
Remedial measures
A
Overload
Reduce load
B
Interruption of a phase in the supply ca-
ble / motor winding
Check the frequency converter and supply cables, measure the winding
resistances and insulation resistances, repair after consultation with
manufacturer
C
Interrupted phase in the feeder cable
after switching on
Check the frequency converter and supply cables/check the winding
resistances
D
Converter output voltage too high, fre-
quency too low
Check the settings on the frequency converter, perform automatic motor
identification
F
Winding short-circuit or phase short-
circuit in stator winding
Measure the winding resistances and insulation resistances, repair after
consultation with manufacturer
I
Heat dissipation impeded by deposits
Clean the surface of the drives and ensure that the cooling air can flow
in and out unimpeded
Cooling air inlet/outlet is blocked by for-
eign bodies
Remove the block and ensure that the cooling air can flow in and out
unimpeded
J
Insufficient shielding for motor and/or
encoder cable
Check the shielding and grounding
K
Excessive drive controller gain
Adjust the controller
L
Rotating parts are grinding
Determine cause and adjust parts
Foreign bodies inside the motor
Send to manufacturer for repair
Bearing damage
Send to manufacturer for repair
M
Rotor not balanced
Decouple rotor and rebalance
N
Rotor out of true, shaft bent
Consult the manufacturer
O
Poor alignment
Align motor set, check coupling
P
Coupled machine not balanced
Re-balance coupled machine
Q
Shocks from coupled machine
Check coupled machine
R
Fault originating from the gear unit
Adjust/repair gear unit
If the fault still cannot be resolved after taking the measures stated above, please contact the
manufacturer or the Siemens Service Center.